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684
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being extremely polite, knowledgeable, and understanding of individual needs. Consumers highlight the rapid response times, noting that representatives get in touch almost immediately after online submissions to arrange convenient appointments. The overall service is described as efficient and straightforward, making it very easy to connect with reputable local tradespeople. Some reviewers were not happy with scheduling issues, pointing out instances where recommended contractors failed to show up or arrived unexpectedly early. A few people also noted occasional frustrations with rigid communication or unhelpful support experiences.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpful, polite, and professional approach... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are extremely helpful, polite, and... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt, helpful, and professional support... See more

Response time

People report positive experiences with response time, highlighting immediate and prompt replies to emails,... See more

User experience

Users describe positive interactions with user experience, highlighting friendly and polite staff who explain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They phoned and went through what we needed with regards getting quotes for supply and fitting of new gas boiler.They then gave us 2 companies in our area that were available and made arrangements for... See more

Company replied

Rated 5 out of 5 stars

My husband and I were pleasantly suprised with the sales persons from both companies that visited us. We did not go with either only because we wanted to also consider other options different to what... See more

Company replied

Rated 5 out of 5 stars

Sam phoned me literally as soon as I had submitted the online form. She listened carefully to what I had to say as I have an 83 year old mother whose current boiler is circa 40 years of age. Sam w... See more

Company replied

Rated 5 out of 5 stars

Really simple process. Enter your details. Representative calls back. Asks a few questions sets you up with local installers. Even makes the site visit appointments. No hassle. Sam the representati... See more

Company replied


Company details

  1. Home Improvement Store
  2. Air Conditioning System Supplier
  3. Boiler Supplier
  4. Double Glazing Installer
  5. Heating Equipment Supplier
  6. Solar Energy Contractor

Written by the company

At Compare Companies, we help you find a tradesman and compare home improvements prices in your area so you can make the best decisions. Our service is free, there’s no obligation, and it saves you time and money. Since 2008, Compare Companies have been building up a network of reputable home improvement contractors, from Land’s End to John O’Groats and everywhere in between. Our mission is to help UK homeowners with finding a tradesman for double glazing, conservatories, conservatory roofs, boilers, solar panels, home security systems, home insulation, and heat pumps. We’re experts at matching people with the right companies who can provide the home improvement prices that make it a worthwhile investment in your home. Your data is secure with us. Once we’ve put you in contact with the companies that can help you with your required home improvement or energy saving product, we’ll make sure that your data is never passed to anyone else.

Compare Companies With Trusted Local Suppliers

Written by the company

Compare Free & No Obligation Quotes
Compare Companies is the leading place for home owners to receive free and no obligation quotes for home improvements and energy saving products. Businesses can also compare quotes from top providers of business services and products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

684 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(684)

622 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pointless

Go direct to companies to keep costs down. They just read from a script to collect you details.

11 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience felt like you were simply being read a script and that you didn’t feel you received value from the call.

We would like to explain that the agent you spoke with was only four days into her training at the time. We appreciate that this may have come across as scripted, and we’re sorry that this affected your experience.

In terms of cost, using our service can actually help customers get a competitive price. The suppliers on our network know that they are competing for your work against other suppliers within our network, which encourages them to offer their most competitive prices.

There’s also the added peace of mind that comes from using our service. We vet the suppliers on our network, including reference and credit checks, and they are all members of either FENSA or CERTASS. This means that with just one call, we can put you in contact with reputable companies rather than you having to spend time approaching and checking multiple suppliers yourself.

We’re sorry we didn’t give you the experience we aim to provide, but we appreciate your feedback and will use it to help improve our service and training.

Rated 5 out of 5 stars

They were prompt in their response,I…

They were prompt in their response,I was contacted by a supplier within minutes.
Sam at the compare company was extremely helpful and polite, a pleasure to talk with.

11 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your wonderful review! We’re delighted to hear that you received such a prompt response and that Sam was able to help. We’ll be sure to pass on your kind words to her — she will be thrilled to know you found her helpful, polite and a pleasure to speak with. Thank you for choosing us! 😊

Rated 5 out of 5 stars
Compare Companies logo

Reply from Compare Companies

Thank you for your kind review! We’re delighted to hear that Neil provided you with a fast and polite service. We’ll be sure to pass your feedback on to him. 😊

Rated 5 out of 5 stars

Paul phoned to explain 3 companies will…

Paul phoned to explain 3 companies will be in touch me for to get quotes and compare

10 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for taking the time to leave your feedback.

We are delighted to hear how impressed you were with the service provided by Paul, and we will certainly pass your kind comments on to him.

We hope that at least one of the three companies we referred you to is able to provide a quotation that you are happy with.

Thank you again for taking the time to share your experience. Your feedback is very much appreciated.

Rated 5 out of 5 stars

the site works

the site works. a lovely lady phoned to check details and offers started to arrive and we have selected one

9 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your feedback.

We are delighted to hear how impressed you were with the service we provided and how helpful you found it. We are even more pleased to hear that you were impressed enough with one of the companies we recommended to go ahead with them. From our perspective, that is the perfect outcome!

We wish you all the very best moving forward, and thank you again for taking the time to share your feedback with us.

Rated 5 out of 5 stars
Compare Companies logo

Reply from Compare Companies

Thank you for your feedback!

We are delighted to hear how impressed you were with the service provided by Beth. We will certainly pass your kind feedback on to her.

We wish you the very best of luck with everything going forward, and thank you once again for taking the time to share your feedback with us.

Rated 5 out of 5 stars

Quick response

Very quick to find local tradesman and organise quote for work.

10 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your feedback.

We are very pleased to hear that you found our service efficient and helpful. We hope that the support we have provided has put you in a good position to make an informed decision about how you would like to move forward.

Rated 5 out of 5 stars

Very quick response

Very quick response. Great call with Philip who has put me in touch with some companies already. Excellent customer service!

10 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience and that Philip was able to help connect you with some suitable companies so quickly. We really appreciate your kind words about our customer service!

Rated 5 out of 5 stars

Are you after a professional job?

This company was great. I needed a quote and they got back to me within 5 minutes and explained the whole process professionally. Within 5 minutes of the call I have 3 very professional companies ready to give me quote after arranging a visit. If you want a professional job doing, I strongly recommend you go through Compare Companies.

10 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your fantastic review! We’re delighted to hear that you were impressed with how quickly we responded and that our team was able to explain the process clearly and professionally.

It’s great to know you had three professional companies ready to provide quotes after arranging a visit. We really appreciate your recommendation and are pleased we could make the process simple and stress-free for you.

Thank you again for choosing Compare Companies! ⭐

Rated 4 out of 5 stars

The call centre was clear and…

The call centre was clear and professional

9 August 2026
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Reply from Compare Companies

Thank you for your positive feedback! We’re pleased to hear that you found our call centre clear and professional. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I spoke to neal he was so helpful and…

I spoke to neal he was so helpful and nice gent.i hope he gets well paid because hes a credit to the company

9 August 2026
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Reply from Compare Companies

Thank you so much for your lovely review! We’re delighted to hear that Neil was so helpful and friendly, and we’ll be sure to pass your kind words on to him. He’ll be thrilled to know his support made such a positive impression. We’re very lucky to have him as part of the team!

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient. Neil who called was great

9 August 2026
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Reply from Compare Companies

Thank you for your fantastic review! We’re really pleased to hear that you found the service quick and efficient, and that Neil was able to provide such a great experience. We’ll be sure to pass your kind feedback on to him. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Simon was very professional and helpful…

Simon was very professional and helpful in organising recommended companies

9 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your lovely review! We’re really pleased to hear that Simon was so professional and helpful in arranging the recommended companies for you. We’ll be sure to pass on your kind words to him. Thanks again for using us! 😊

Rated 5 out of 5 stars

Today on phone call

It was professional and polite call handler

9 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your kind feedback! We’re delighted to hear that you found our call handler professional and polite. We really appreciate you taking the time to share your experience and will be sure to pass your lovely comments on to the team.

Rated 5 out of 5 stars

Quick call and to the point

Quick call and to the point. Very informative.

9 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your kind review! We’re glad you found the call quick, informative, and straight to the point. We really appreciate your feedback!

Rated 5 out of 5 stars
Compare Companies logo

Reply from Compare Companies

Thank you for your kind review! We're delighted to hear you found our communication clear and our team knowledgeable. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Lucy was friendly and helpful

Lucy was friendly and helpful. Thank you.

7 August 2026
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Reply from Compare Companies

Thank you for taking the time to leave us a review! We're delighted to hear that Lucy was friendly and helpful during your experience. We'll be sure to pass on your kind words to her. We really appreciate your feedback!

Rated 5 out of 5 stars

Very helpful.

I spoke to Neil and he was very friendly and helpful.

6 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your kind review! We're delighted to hear that Neil was friendly and helpful. We'll be sure to pass your feedback on to him—it will mean a lot. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Daniel was very helpful

Daniel was very helpful and arrange two companies to visit and give us a free quote on a suitable day.

6 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that Daniel was so helpful in arranging for two companies to visit and provide you with free quotes on a day that suited you. We always aim to make the process as easy and convenient as possible, and it's great to know Daniel delivered that experience. We really appreciate your feedback and wish you all the best with your project!

Rated 5 out of 5 stars

Spoke to Steph

Spoke to Steph. She was very polite and professional. Got me through phone call quick and sorted the quotation appointment in not time. Would highly recommend

6 August 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your wonderful review! We're delighted to hear that Steph provided a polite and professional service and was able to arrange your quotation appointment quickly and efficiently. We'll be sure to pass your kind words on to her. We really appreciate your recommendation and look forward to speaking with you again soon!

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