CompareBreakdownCover Reviews 

967
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being simple to navigate, allowing them to quickly compare quotes and seamlessly buy coverage online. Travelers also appreciate the competitive prices, helpful policy details, and truly excellent financial value offered compared to traditional rescue providers. However, some people mentioned that additional charges can apply unexpectedly and it can sometimes be difficult to clearly understand everything that is covered. Some reviewers also noted unexpected issues with policy terms, such as short-term options unexpectedly turning into annual plans or minor limitations in insurer comparisons.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to navigate and... See more

Price

Consumers find satisfaction in the affordable and competitive prices offered for various breakdown cover... See more

Website

People report positive experiences with the website, finding it exceptionally easy to navigate and very clear... See more

Service

Reviewers mention positive feedback about service, highlighting quick response times and straightforward... See more

Value for money

Users describe positive interactions with value for money, highlighting very reasonable costs and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to company for European Breakdown Cover. Great policy at a competitive price despite my 13 year old car! Can't comment on breakdown service as luckily never needed to use it.

Company replied

Rated 5 out of 5 stars

A home call today ended brilliantly. The lady who answered the phone was efficient and delightful. My problem was solved within an hour. The mechanic who diagnosed the problem - a flat battery was so... See more

Company replied

Rated 5 out of 5 stars

Straightforward process on the website to enter vehicle and trip details. Offer a wide range of options for cover. Have used previously and CBC are now my first point of call when needing cover when... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for 5 years. I've needed help on two occasions and the service was excellent. The price also includes home start which is the lowest of all breakdown providers. As such I strongly... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About CompareBreakdownCover

Written by the company

CompareBreakdownCover helps drivers quickly find the right breakdown cover without wasting time or money. In just seconds, you can compare leading UK breakdown providers by price and level of cover to choose the policy that suits you best.

With more than 15 years of experience and over 250,000 customers helped, we work with trusted breakdown partners to give you peace of mind that if your vehicle lets you down, help will be there when it matters most.


Contact info

Compare Breakdown Cover Policies Today!

Head to our website to start comparing breakdown insurance policies.

4.6

Excellent

TrustScore 4.5 out of 5

967 reviews

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4.6

All reviews

(967)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless

Broke down, phoned CBC, after about 2 hrs they phoned me to say they couldn’t find a recovery company and said I should arrange it myself.
First company GRS Breakdown where able to recover me, CBC can’t have been trying that hard.
What is the point of breakdown insurance if they leave you stranded and tell you to do it yourself.
Luckily I was in a safe place ant the weather was fine

I contacted CBC via their website, obviously they don’t read the comments

Still waiting for a formal response

Very poor

26 June 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi there,

Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with your recent experience.

We would like to look into this further for you, and raise your concerns with the assistance provider.

Please get in touch using our contact form should you wish to discuss this further:
https://www.comparebreakdowncover.co.uk/contact.aspx

Kind regards,

Chloe

Rated 5 out of 5 stars

Easy to use and clear

Easy to use and clear
Competitive

27 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Aziz,

We're glad to hear you found CompareBreakdownCover easy to use and clear. We appreciate your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy and cheap insurance

Easy and cheap insurance

26 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Izuchukwu,

We're so glad you found our insurance process easy and affordable! Thank you for your positive feedback.

Kind regards,

Anna

Rated 4 out of 5 stars

I took out two different policies

I took out two different policies, one for me and my car and one for my wife and her car. It was cheaper! Go figure. They are great policies so no complaints.

29 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Richard,

We're glad to hear our policies are meeting your needs and that you found a cost-effective solution for your household. Thank you for your review.

Kind regards,

Anna

Rated 4 out of 5 stars

Web site seems easy to use except that…

Web site seems easy to use except that I wanted a short term one trip policy for a 19 year old car and it turned out to be annual but the price was still good so OK I supose.
Do check the reviews for the various companies offered.

23 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi William,

We’re glad you found the site straightforward to use and that the cover offered good value. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to understand

Easy to understand

23 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Deborah,

We're happy you found everything on the CompareBreakdownCover website easy to understand.

Kind regards,

Anna

Rated 1 out of 5 stars

Cheap and ineffective.

Cheap and ineffective.
And customer service folk not so polite :-(
Pay more and get better.

31 May 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Sarah,

Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy with your experience.

We have reviewed the correspondence with our colleague, who advised that the additional premium was quoted in order to amend the details of your vehicle.

Breakdown policy pricing is based on a number of risk factors, including vehicle age, mileage, MOT history, and overall condition, which can affect the premium.

We appreciate your feedback and will ensure your comments are reviewed internally.

Kind regards,

Chloe

Rated 5 out of 5 stars

Great communication and swift…

Great communication and swift collection of the vehicle

17 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Terry,

We’re glad to hear you had such a positive experience with the service provided. As a comparison site, we carefully select the partners we work with, so it’s great to know they delivered quick and efficient support.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and simple to use

Quick and simple to use

15 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're happy to hear you found CompareBreakdownCover easy to use. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick and easy

11 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Michael,

We're happy to hear you found CompareBreakdownCover quick and easy to use.

Kind regards,

Anna

Rated 5 out of 5 stars

All First class

All First class

9 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Mr Haas,

Thank you for your review. It's great to hear you had a first-class experience with us.

Kind regards,

Anna

Rated 5 out of 5 stars

Precise and simple

Concise and the applicton form simple to complete.

11 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Geoff,

We’re pleased to hear you found the process clear, concise, and easy to complete. That’s exactly what we aim to deliver.

Kind regards,

Anna

Rated 5 out of 5 stars

Breakdown cover.

The site was easy to use.
And all the quotes were on view and a decision was was to make.

10 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Lorna,

We're so pleased you found the CompareBreakdownCover website easy to use and that our quotes helped your decision. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

Clear and concise information provided.

Clear and concise information provided, enabling the end user to make quick and precise decisions.

4 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We’re really pleased to hear you found the information clear and concise, making it easy to make a quick and informed decision.

Kind regards,

Anna

Rated 5 out of 5 stars

Flexible and helpful approach

Flexible and helpful approach

6 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi John,

We’re pleased to hear you found our approach flexible and helpful. Thank you for your review.

Kind regards,

Anna

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