Comicsandcocktails Reviews 

716
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of rare collectibles and action figures, noting that prices are exceptionally competitive across the board alongside rapid, reliable delivery options. Buyers also warmly appreciate the secure, protective packaging used for shipments, which consistently ensures delicate items arrive safely in pristine condition. Some reviewers were not happy with occasional issues involving damaged products or flimsy packaging that negatively impacted the overall item presentation. A few customers additionally described frustrating experiences with return processes when dealing with incorrect deliveries or unexpected postal charges for requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive safely in excellent... See more

Delivery service

Consumers find delivery service to be prompt, efficient, and reliable. Reviewers frequently highlight that... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping, competitive... See more

Order

Clients share positive opinions on order, highlighting a quick, easy, and reliable process. Consumers... See more

Price

Reviewers highlight positive aspects of price, noting that costs are consistently among the best available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Mafex figure from here on sale and it arrived in protective packaging within a few days. Also got a free Kenner retro figure, was labeled as not allowed to specify which one you wanted but I... See more

Rated 5 out of 5 stars

I've been using Comics & Cocktails for a number of years to build my collections. They always have fantastic, great quality products; but more importantly, the service is incredible. Whenever I've nee... See more

Rated 5 out of 5 stars

There was a big wait on Mondo sending over the action figures. However Comics & Cocktail was there to answer any queries. No dramas with delivery. Royal mail even provided me a time slot. Overall a ha... See more

Rated 5 out of 5 stars

Excellent service. Item was delivered extremely fast and available before any other eshop even Amazon. Have purchased quite a few Star Wars collectibles from comics and cocktails and would again witho... See more


Company details

  1. Toy Store
  2. Children's Store

Written by the company

Comics and Cocktails offer a great selection of action figures and collectibles supplied from worldwide suppliers such as DC and Marvel to name a few.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

716 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(716)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've always had great experiences with…

I've always had great experiences with this awesome shop and the lovely folks that run it. Any issue I've had has always been quickly resolved and I have only good things to say about their excellent customer service. Only authentic items, very well packed. As a collector, I couldn't be happier.

22 February 2026
Rated 5 out of 5 stars

A top shop!

My first choice for collectibles! I’ve now been regularly using this company for a couple of years and have always received reliable, speedy, first-class service.

Whether you’re a collector or simply looking for a one-off purchase, I highly recommend Comics and Cocktails.

28 February 2026
Rated 1 out of 5 stars

Not impressed

Purchased a gift for my son. The package arrived in pristine condition on the outside, but inside the item had a cracked and broken display case wrapped in a thin layer of bubble wrap. Evidently the item was damaged prior to packing. Received an email from sales director Natalie who declined to pay for the return postage. As a loyal customer over the past 18 months I am far from happy, so will be taking my business elsewhere

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend C&C enough!

Cannot recommend C&C enough! Use them regularly for my action figure needs and they have never disappointed. Natalie and the team are fantastic and have always fulfilled every order perfectly and without issue. :)

7 January 2026
Rated 1 out of 5 stars

Comics & Cocktails do not follow UK Consumer Rights legislation

Sorry to say that Comics and Cocktails do not follow UK Consumer Rights legislation and refuse to pay returns postage for items that are delivered in a damaged condition.
In this particular instance the damage was caused by careless packaging of a lighter weight item inside a box with a very much heavier item. The heavier item then caused material damage to the lighter item.
Comics and Cocktails refuse to pay for returns postage but did offer to replace the damaged item as a goodwill gesture as long as I pay for the postage.
I have stated that this situation falls directly under the consumer rights act 2015 and that it is the retailers responsibility to pay the returns postage and provide an undamaged replacement or provide a full refund.
They have done neither and have ignored my 7 day deadline to comform to the UK consumer rights legislation.
I will now go to my credit card company to start the 'Chargeback' to reclaim my money for the damaged item.
Sad to say that I have used Comics & Cocktails for my Action figures for years but it looks like the cheaper prices mask the fact that they do not respect UK legislation when things go wrong.
I have also decided to minimise any further purchases with Comics & Cocktails in future.
Time has come to put my future business with other suppliers.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

All is well

I ordered a figure or Eric Draven from The Crow here. The packaging wasn't extreme but good enough, arrived safe and without any damages. Overall a really pretty figure, and it was delivered in a timely manner.
I'm happy with my purchase, will buy here again if I find something interesting again.

1 February 2026
Rated 5 out of 5 stars

Reliable, go-to store for pre-orders

Comics and Cocktails is my go-to store for the latest pre-orders. My Storm Arena Sagat arrived well packaged, on time, and exactly as expected. Great service and a reliable retailer I’ll continue to use.

29 January 2026
Rated 3 out of 5 stars

Anyones shipping say not found?

This isn’t much of a review but has anyones order been saying “shipping” for a few days and when I track it, it says it isn’t found? I’ll write a review tommorow if my order arrives

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Shoddy packaging, ruined item

Avoid this company if you care about the presentation of what you're buying.

£57 collectible ruined because of poor packaging. It had been wrapped in a single layer of the thinnest bubble wrap I've ever seen (deflated, may as well have been paper) and put into a very thin cardboard box which provided no protection at all for the journey. With such flimsy packaging the item inevitably turned up squashed, creased and looking second hand, meaning it was now an embarrassment to give as a gift, and it had also lost much of its resale value. Customer service sent a one-sentence reply to me telling me to return it. They didn't apologise, they didn't address the damage or even acknowledge it.

Won't be buying from them again. Embarrassing way to run a business.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING prices compared to other market retailers.....

Comicsandcocktails.co.uk are a safe , reliable , secure and trustworthy online store with a user-friendly web-site and quick and easy order process and very prompt despatch and delivery. Items were well packaged and arrived in excellent condition , very reassuring for all the new potential customers.....

11 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look