ColourVUE Coloured Contact Lenses Reviews 222

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

You are a scamming lying piece of work. Everyone will warned to stay away & I will make it my best to tell them. You lied when you said you sent the lenses I paid for, then you told me you would expre... See more

Company replied

Rated 5 out of 5 stars

Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... See more

Company replied

Rated 5 out of 5 stars

My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... See more

Company replied

Rated 4 out of 5 stars

I’m glad I was able to get my replacement lenses by today (I don’t go out without them in), but I was very disappointed that one of the previous lenses had split while in place, causing irritation and... See more

Company replied

Company details

  1. Contact Lenses Supplier

Written by the company

AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.


Contact info

3.7

Average

TrustScore 3.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

WARNING DO NOT WASTE YOUR MONEY HERE

You are a scamming lying piece of work. Everyone will warned to stay away & I will make it my best to tell them. You lied when you said you sent the lenses I paid for, then you told me you would express post me a full box of lenses. That too was a lie as I still haven’t recieved anything. You best be refunding my full amount now to my original payment method or I will escalate this further.

10 April 2026
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Natalie, we’re sorry to hear about your experience and understand your frustration. We can confirm that your order was dispatched from our end, and tracking shows the package was successfully delivered yesterday. While delivery is handled by the courier and outside of our direct control, we take full responsibility for ensuring you receive your order and have a positive experience. Our customer service team will be in touch shortly to look into this further with you. Thank you for your understanding.

Rated 5 out of 5 stars

Extremely simple ordering and a nice…

Extremely simple ordering and a nice selection of costume contact lenses, Delivery was punctual and efficient.

Would purchase from again ☺️

28 March 2026
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Alicia, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 3 out of 5 stars

I loved the look and the feel of the…

I loved the look and the feel of the contacts but they were supposed to be long lasting and ripped after 3 uses

18 January 2026
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Samantha, we are really sorry to hear this, that’s definitely not the experience we want you to have. Glad you loved the look and feel, but they should absolutely last longer than that. Our customer service team will be reaching out to you shortly and will sort this out for you.
Appreciate you flagging it with us.

Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY!

DO NOT TRUST THIS COMPANY!
Placed an order of around $1,500 on the 8th June 2025.
Each time they reply to an email they state the stock will be in ‘the next week’ or I can get a refund. I have consistently asked for a refund and promised it would be provided that day.
It has been almost 6 months now that I’ve been trying to get my money back. The phone number is disconnected and they have stopped replying to emails. All of which have been very professional and understanding on my end, but this is now beyond a joke!
DO NOT WASTE YOUR MONEY HERE!

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery Had trouble with the website but was…

Had trouble with the website but was all resolved and delivery of the contacts was fast . Received them in 2 days , which was in good time for Halloween !

20 October 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Sue, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 1 out of 5 stars

I have no received my order

I have no received my order. Please cancel it’s too late. I needed them for an event. I would like a refund

26 August 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hey Cherie, we are sorry your order didn’t arrive in time — we know how frustrating that is, especially for an event. Our customer support will reach out to you shortly to sort this out. For future orders, feel free to contact support@colourvue.com.au early if there are any delivery concerns, they are always happy to help. Thanks for your patience.

Rated 1 out of 5 stars

Not worth express shipping.

Paid express shipping on a Tuesday, packing label was created the next morning. My package wasn’t received by Auspost until Monday the week after. My 2-3 business days shipping took atleast 4 business days just to get to the courier.

29 July 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Callum, we're sorry for the delay. Express shipping should be faster, and we understand your frustration. We’re reviewing what went wrong to prevent future issues. We’d still love the chance to make this right and recommend something that works better for your needs. Our customer service team will reach out to you shortly. Thank you!

Rated 5 out of 5 stars

Review

Process was easy and amazing... love my contacts to bits ... thank you colorvue

22 July 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Mohammed, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 5 out of 5 stars

Very easy and fast process will still…

Very easy and fast process will still recommend them.👍👍👍👍

10 June 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Pani, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 5 out of 5 stars

Great quality product as always!

Great quality product as always, fast postage and great communication

28 May 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Charlott, thank you so much for your 5-star review. Thank you for shopping with us!

Rated 4 out of 5 stars

Will buy in the future

No problems with anything love my purchase

4 May 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Kellie, thank you so much for your review. Thank you for shopping with us!

Rated 1 out of 5 stars

The colours were not as vibrant as I…

The colours were not as vibrant as I wanted and were very uncomfortable

23 April 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Red-Jandals, thank you again for taking the time to share your feedback. We’re genuinely sorry to hear that you experienced the same issue again with the colour and comfort of the lenses.
We did reach out to you after your previous review to try to assist and better understand the issue, but unfortunately, we didn’t hear back. We had hoped to help you find a more suitable option before your next order, especially since we mentioned that the colour will depend on your natural eye colour, which can affect how vibrant certain lenses appear. We’d still love the chance to make this right and recommend something that works better for your needs. Our customer service will reach out to you soon, thank you!

Rated 5 out of 5 stars

Happy Customer

Contacts and other products ordered were exactly as described. Really happy with how they looked and felt. This was my first time using any sort of contact lens and they weren't uncomfortable or irritating in any way. Can't wait to use them with my costumes. Only down side was a bit of a lag with delivery. But the pros far outweigh that.

25 April 2025
Unprompted review
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Cameron, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 5 out of 5 stars

For the most part very very…

For the most part very very comfortable. Looked great and wore them for hours and they didn’t irritate my eyes at all, despite being a first-time contact wearer

4 April 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Jade, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 5 out of 5 stars

I love colourvue I been using for about…

I love colourvue I been using for about 4+ yrs now there colours are natural and soft to the eye I have had problems in the past with other contact lenses where they have left my eyes dried out and needed a script to improve my condition
No problem with colouvue as they are using soft gently on the eye technology wonderful love them thanks heaps very happy

6 February 2025
Unprompted review
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Sibel and Emma, thank you so much for your 5-star review and your continuous support! We will share this with the store team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

loved them!

super comfortable and looked soooo good!!! 5/5

24 February 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Isabella, thank you so much for your 5-star review. Thank you for shopping with us!

Rated 5 out of 5 stars

Fantastic

Fantastic
Genuinely perfect for what I needed it for. To unsettle my friends and take a bit wayyyy too far. Had to go out with sunglasses so I wasn't stopped every two steps by people wanting to look at my eyes and ask questions

1 February 2025
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Nessie, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!

Rated 1 out of 5 stars

Arrived days past due date

Arrived days past due date. They were needed for a shoot and couldn’t use them because they arrived too late.

29 December 2024
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Timothy, thanks for leaving us with your feedback! We apologise for the delay; however, you placed your order on December 29th, and since we only process orders on weekdays (excluding holidays), it was processed the following business day. The holiday season also contributed to the delay, and once our courier partner picks up the parcel, the delivery will be in the hands of Australia Post. We appreciate your patience and understanding. No worries, our customer service team will reach out to you, and they will assist you further.

Rated 5 out of 5 stars

Comfortable product

Comfortable product, is what is says , easy to order and delivered on time

19 November 2024
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Sarah, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Another great experience

The product was exactly as ordered and delivery was very prompt

26 November 2024
ColourVUE Coloured Contact Lenses logo

Reply from ColourVUE Coloured Contact Lenses

Hi Jennifer, thank you so much for your 5-star review. Thank you for shopping with us!

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