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Collett's Mountain Holidays Reviews 

332
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Many travelers frequently praise the exceptionally knowledgeable local guides, wonderful accommodations, and delicious meals provided throughout the various scenic walking trips. Happy guests consistently appreciate the remarkably well-organized itineraries and truly stunning scenery that make every single hiking adventure exceptionally memorable and deeply enjoyable. Though some customers encountered minor drawbacks like noisy rooms, overly firm beds, or basic hotel accommodations, these isolated details did not spoil their wonderful holidays. A few people also mentioned occasional challenges regarding trail navigation notes, inaccurate GPS coordinates, or wanting a slightly greater variety of route locations.

What people talk about most

Staff

Reviewers express high satisfaction and appreciation regarding the staff and guides. Consumers consistently... See more

Service

Reviewers highlight positive aspects of service, praising the seamless organization, excellent... See more

Location

Consumers find location to be positive, highlighting excellent accommodations situated in ideal spots for... See more

Holidays

Users describe positive interactions with holidays, highlighting well-organized walking trips and stunning... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent accommodations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed our holiday in Erhwald, Austria. Great walking pack provided, guides available in the evenings to discuss walks. Hotel was great, food lovely. Would highly recommend Collets mountain... See more

Company replied

Rated 5 out of 5 stars

Really great booking experience, we booked fairly late so lots of the hours were booked up. They tweaked the itinerary to find us a place, all lovely places to stay in different ways. The only feedbac... See more

Company replied

Rated 5 out of 5 stars

We enjoyed every aspect of this holiday. Wonderful walks great variety and having the free bus pass made life easy, also the z.pass was worth buying as cable cars were then free plus a bonus boat trip... See more

Company replied

Rated 5 out of 5 stars

Our first walking holiday with Collected, and we were very impressed. Very well organised and great in-resort staff. The walking pack with aps and seacriptions of suggested walks was excellent, and wo... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Collett's Mountain Holidays, your gateway to unparalleled walking & skiing adventures in Europe’s finest landscapes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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4.8

All reviews

(332)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

The Dolomites with Colletts; the complete package

Great destinations and choice of hotels; clear and well presented destination information and walk information; the added comfort of being able to discuss walk options with knowledgeable rep at office hour; the complete package

20 July 2026
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Reply from Collett's Mountain Holidays

It's so great to hear that you had such a good time in the Dolomites, and that the walking, hotel and our Walks Team all combined to create a great holiday with us. Thanks so much for taking the time to leave a review :)

Rated 5 out of 5 stars

Great agents who are so knowledgeable

Great agents who are so knowledgeable, friendly and intelligent!
The information of maps, handbook, etc are extremely helpful.
Tsaihong

20 July 2026
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Reply from Collett's Mountain Holidays

Thank you so much for takling the time to share your experience with us on Trustpilot. It's fantastic to hear that you had a great time.

Rated 5 out of 5 stars

Wonderful Dolomites experience

My husband and I enjoyed a well organised holiday from beginning to end, staying at Sport Panorama Hotel. All three girls were excellent in all respects regarding, local information, walks and airport transfers. First time we have used Collett’s and hopefully won’t be the last

20 July 2026
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Reply from Collett's Mountain Holidays

Fantastic to hear that your first walking holiday experience with Collett's was a good one. Fantastic to hear you had such a good time in the Dolomites, and that you welcomed the value that our on the ground Walks Teams offer. Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent Local Team

Excellent guidance from team who were great at tailoring walks to our abilities. Good hotel with friendly staff and beautiful food.

13 July 2026
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Reply from Collett's Mountain Holidays

Thanks for taking the time to share your experience, and great to hear that you valued the experience of our on the ground Walks Team, and had a great time on your holiday with us.

Rated 5 out of 5 stars

Collett's - Corvara

Excellent Collett's team at Corvara - friendly, informative, enthusiastic. "Office" meet in a bar worked well.
Very helpful Handbook and useful app.
Hotel Christian - very good, welcoming staff, comfortable, delicious evening meals.

20 July 2026
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Reply from Collett's Mountain Holidays

Sounds like you had a great time, Chris, and fantastic to hear that our on the ground Walk Team enhanced your overall experience with us. Thanks so much for taking the time to leave a review.

Rated 5 out of 5 stars

Corvara stay

Good hotel. Good food and swimming pool.
Useful and helpful office hour. Staff very friendly.
App and notes very good.
Airport transfers efficient.
Great location (Corvara)

20 July 2026
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Reply from Collett's Mountain Holidays

Thanks for taking the time to share your review, Sally. Were glad you enjoyed your holiday with us, and the Office Hour experience :)

Rated 5 out of 5 stars

Ehrwald July 2026

Excellent hotel with attentive staff and great food.
The Collett's team on the ground were very helpful in talking about walks and providing help in other areas.
Lovely views from the hotel and highly recommended.
We travelled by train and spent three nights in Munich. The walking was excellent with hikes to suit all abilities.

20 July 2026
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Reply from Collett's Mountain Holidays

We're glad you had a great time in the Austrian Alps with us, JB. Thanks so much for sharing your review.

Rated 5 out of 5 stars

A wonderful family week Corvara

We spent a wonderful family week in Corvara, walking, climbing and via ferrata'ing.

The apartments were excellent - well sized for 3+2 and well equipped, including a wellness centre with steam room, sauna and hot tub.

Collet's organisation and communication was great throughout. The local support staff were friendly and knowledgeable.

We will return.

20 July 2026
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Reply from Collett's Mountain Holidays

Fantastic to hear that you had such a wonderful time in the Dolomites with us, Chris. Thank you ever so much for leaving us a 5* review.

Rated 5 out of 5 stars

Switzerland holiday

Walking holiday in Sils Maria, Switzerland. Great hotel. Lovely scenery. Great walks, excellent food. Friendly staff. Would recommend this holiday.

6 July 2026
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Reply from Collett's Mountain Holidays

Thank you for your kind review, Nicholas, it's fantastic to hear hat you enjoyed your time in the Swiss Alps.

Rated 5 out of 5 stars

Great stay in Austria and Switzerland, great staff

We had a great stay for 11 days in Hotel Sonnenspitze, Austria and 3 days in Hotel Maria, Switzerland. The staff, Connie and Ben and Taea and Autumn were very helpful in choosing appropriate hikes for the day (weekend v week day and once school holidays in the region started towards the end of the holiday). They also offered variations to suit different start points as we had a car with us and for travel days shorter, but still very enjoyable options. We hiked every day and very much enjoyed our visits. The hotels were great, food was great, no issues, hassle free way of visiting and making the most of our time after a conference in Switzerland for work. The planning being done for us was a big benefit on this particular trip.

20 July 2026
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Reply from Collett's Mountain Holidays

Wow, looks like you had a great time in both Austria and Switzerland with us, and fantastic to hear that our on the ground Walks Teams were both helpful in enhancing your experience. Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Just go....

The Dolomites has it all - scenery, food & wine, mixture of nationalities and fabulous walking trails from easy to Via Feratta.
Our hotel was perfect, in the village of Corvara. Bus stop was right outside ,we caught this most mornings to the start of the trail head.
Collett's staff were very helpful and were based down at one of the other hotels at the bottom of the village, and it was necessary for us to go down there for the nightly "meeting". We didn't do this, firstly because we had already had a long day of hiking and also because we were familiar with the area having been there before. It would however, be beneficial if one of the "tour guides" could come up to the hotel at least for one night of the week, especially if you were new to the area. There were others also staying at the same hotel. Having already experienced another of Collett's trips, in an area we didn't know, we did benefit from meeting with them.
Catching the bus from Venice made getting to Corvara so much easier, and we would certainly do it again.
There are so many refugios/hutte's on the mountains in the Dolomites with fabulous food in stunning locations, it's easy to have a quick simple lunch or a long lazy lunch on an easier day. They are all very good at catering for dietary requirements too. Staff are fabulous.
We would do this trip again and tackle some more walks.
We have found Collett's very easy to work with when organizing the trips .



13 July 2026
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Reply from Collett's Mountain Holidays

Thank you so much for taking the time to leave such a detailed review, Susan, and I'll pass on your fedback with regards to the Walks Teams location. Sounds like you had a great time in the Dolomites :)

Rated 5 out of 5 stars

Great range of self guided walks on our…

Great range of self guided walks on our stay in the Dolomites. Very helpful Collett's local guide available in the evenings to assist in walk selection and best transport options.

13 July 2026
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Reply from Collett's Mountain Holidays

Thanks for taking the time for sharing your review of your Collett's mountain holiday, Julian. Great to hear that you enjoyed it.

Rated 5 out of 5 stars

Fantastic mountain hiking holiday Austria

Fantastic mountain hiking holiday in Austria! First time using Collett’s, very happy. Provided great selection of graded hikes with clear instructions. The benefit of having the wonderful reps Ben and Connie available to help us choose according to our preferences and abilities was brilliant. They listened and understood and also tailored walks to suite our ability, and desire to get the very most out of our hiking adventures. Not as courageous as my husband but still happy for a challenge, we were rewarded with breathtaking views and feelings of accomplishment. As Ben and Connie have walked and devised the hikes they have first hand knowledge to be able to advise, so you are in safe hands. We can’t rate them highly enough, very knowledgeable, helpful and friendly! They also were great to help with knowledge of buses, trains and cable cars. The office hour at the end of the day with a drink in hand was also a good time to chat with other walkers to see how they had got on with the different hikes.
We stayed in the very pretty town of Ehrwald. Our hotel was very comfortable, great food, friendly staff, and beautiful views.
We enjoyed every bit of our holiday, definitely highly recommend Collett’s, and will use them again. Thank you Ben and Connie for being such excellent reps!

13 July 2026
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Reply from Collett's Mountain Holidays

Thanks for taking the time to leave such a lovely review, Kate. It's always great to hear that guests have had a fantastic walking holiday with us, and that they have a great experience with our on the ground Walks Team, too.

Rated 5 out of 5 stars

We loved our trip to Corvara with…

We loved our trip to Corvara with Collett's. Beautiful location with lots of fantastic walking options and a lovely stay in La Tamba. I was travelling with two people with different challenges and what I loved was that we could work with our wonderful on-the-ground reps to customise our days and could access everything we wanted to with complete confidence. What could have been stressful was totally relaxing. Thank you.

24 June 2026
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Reply from Collett's Mountain Holidays

Thanks you so much for taking the time to share your experience of your walking holiday in the Dolomites. Fantastic to read your feedback about our on the ground Walks Teams, who many say are a real difference maker to their holiday so that everybody gets the advice they need to make their holiday special. Always great to read that you had a great time.

Rated 5 out of 5 stars

A great experience all round

A great experience all round. Great communication, all logistics ran smoothly and the knowledge of their walking guide was excellent. Overall a great, great holiday!

22 June 2026
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Reply from Collett's Mountain Holidays

Great to hear that you had a great walking holiday experience with us. Thanks so much for taking the time to leave a review!

Rated 5 out of 5 stars

Amazing walking; well organised

Amazing walking; well organised by Collett’s

13 July 2026
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Reply from Collett's Mountain Holidays

Thank you so much for taking the time to leave a review, Richard. Great to here you had an amazing time with us :)

Rated 5 out of 5 stars

I'd rate this as our best holiday ever

We have had many holidays (now both in our 60s) but I think I'd rate this as the best ever. The Hotel Christian was lovely - personal and 'not corporate' with very helpful and friendly staff. Food was excellent, plentiful and 'regional'.
Collett's 'guides' were incredibly helpful and knowledgeable, helping us to choose and adapt walking routes to suit us.
The scenery is amazing. We did seven varied walks over seven days, every one of which was in a beautiful landscape, every one of which was different.

13 July 2026
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Reply from Collett's Mountain Holidays

So fantastic to read reviews like this Jenny. We're delighted that you had such a good time in the Dolomites on your walking holiday with us......We can highly recomend Ehrwald next year ;). Thanks for taking the time to leave such a lovely review.

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