colaley.com Reviews 451

Don't buy any product from this website, they are not delivering the order. This is fake website. Sending scam email as tracking number, i have ordered on sep 9th but still I haven't received it. And no response and no refunds.

Do not order from this company.
Ordered 2nd September 2023 Haven't received order
20 plus emails. Still no reply. Only automated. Requested cancel and refund. Still no response

Wish i could give no stars !Ordered 2 Bras on the 2nd Sept. Took nearly 8 weeks to arrive after me chasing it up. Finally opened them and the quality is terrible, the material is so cheap and when you wrap the lace across it just cuts into your skin and looks awful. Sent them an email explaining and they asked for pictures of the issue. I told them I could send them a picture of me wearing it but it didnt fit properly and they said no quality issues were identified and to have a nice day. I told them I wanted a refund and to speak to someone else and he said I could gift them to my friends 😡 so mad I didn't check reviews etc before ordering. Total scam

Ordered 2/9/23, nothing received. When using their generic contact us I noticed that in every reply the shipping number keeps changing. Paid veawq Co.,Ltd via Paypal so started a dispute, Paypal refunded in minutes.

Just received my order. A complete load of rubbish ! Ordered it 3 months ago. One of the bras and a vest top. Look far too small. The cheapest material. Absolutely awful ! I too was taken in on Facebook advert. It’s put me off ever ordering anything from adverts on Facebook ! Too good to be true. Feel completely ripped off! How they can get away with it goodness knows. Facebook should do something ? The best thing about it is the zip up bag !!!!

Do not buy from this company,stuff never turns up,won't give a refund, tell you aloud of rubbish, SCAM SCAM SCAM 🙄

Same as others ordered early September, sent tracking emails. My parcel has been in transit from Edinburgh since early October. Reply’s from customer services say they are urging delivery company to put update on tracking. Also asked for refund but nothing received yet. Suspect scam as others have found - do not buy from this company

I have the same story as most here. Ordered bras on the 1st September it's now the end of October and no delivery. I have complained and contacted PayPal who are still investigating. Coaley themselves will not give me a satisfactory answer or a refund! Total robbing con and not a bona-fide company. ***Avoid at all costs. ***

Like everyone else, I wish I had read this. The company is a complete scam. They have my money and I don't have the goods

I purchased bras from this company 5/9/23, from a Facebook ad. All looked good but unfortunately I did it in a rush and didn’t even think to check for reviews. I was sent regular shipping updates which seemed great, but then I noticed for several weeks my package supposedly was in Scotland despite me living in London! Having read reviews on here, I contacted Paypal today to obtain a full refund, and thankfully, they provided me with one without having a need to contact the company first.
Please note, I also had Colaley charge me over £5 more than originally quoted. I am going to try and report them to trading standards, not sure if they will be able to do anything, but please, please, please, do not buy anything from this company.

"UPDATE: I finally received my order on 23 October and very happy with them, hence the update to 3 stars from zero. Communication with this company is difficult and a long wait to receive order. I was able to cancel the PayPal refund".
I give Zero stars. Ordered items 7 weeks ago, items not received, even though the tracking said they were in Ireland. Thankfully paid by PayPal, have requested refund.

Think this is a scam. Non delivery and no way of getting refund.

Absolute joke pure rip off Absolute disgrace SCAM SCAM SCAM avoid avoid not a registered company keep your money in your bank.

Blast, wish I’d read these reviews before I placed an order. Three bras ordered on 2 September and money taken from my account on 3 September. As with orders, I’ve messaged numerous times and just get asked to be patient!!! My last update showed it being with Evri since12 October. Absolute joke. Action needs to be taken to stop them ripping folk off.

Same as everyone else here. I ordered 2 bras following a facebook ad on 3rd September. The first tracking followed it to Ireland with no further movement, I live in England. After multiple complaints and refund requests the next tracking number they provided was with Evri. Another 2 weeks has passed and still nothing. I demanded a refund again yesterday and again i am told to be patient. Total scam, please beware.

As for others, received shipping updates until it was an hour away, then nothing. Customer service refusing to refund.

Never received the goods That I ordered in August, they also took more money than they should have from my bank. many emails have been sent from me but alas, still no response.
My Bank reimbursed me the money and they are looking in to this.
Please do not give them your money this is a scam.

If I could give no stars I would. I usually check Trust pilot before buying stuff but for whatever reason I sadly didn't. Same as everyone on here! Ordered early September, was receiving regular updates, the last one being October 7th saying it's in the UK in Cardiff. Keep sending emails going round in circles and just being told to be patient. DO NOT BUY FROM THIS COMPANY

I ordered some bras off of a Facebook advert. Multiple emails regarding where the package is and I have got nowhere.
Shipment says they are in Cambridge but that has been since end of September.

It is not easy navigating their customer services.

Save your money and avoid.

UPDATE:
After repeated attempts at contacting customer service and initiating a PayPal money back request, the goods did eventually turn up, almost 2 months after ordering. Goods were OK quality, but bras were too smaller despite selecting recommended size.

Original review: Same as everyone else. 7 weeks and no goods. Last tracking update states goods have arrived in Birmingham at end of Sept. I'm not gonna hold my breath that anything will ever come now.