Cognism Reviews 

391
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user interface and helpful integrations for daily sales prospecting tasks. People also highlight that the software saves plenty of time and helps manage client leads efficiently across different international markets. However, some reviewers were not happy with receiving unexpected sales calls on their personal phone numbers. Customers also noted that finding inaccurate or outdated contact details was quite frustrating during their regular outreach efforts. People explained that attempting to opt out of marketing communications was a complicated and unnecessarily difficult process.

What people talk about most

Customer communications

Clients share negative opinions on customer communications, expressing widespread frustration over receiving... See more

User experience

Reviewers express widespread satisfaction with the user experience, highlighting the clean interface, lack of... See more

Product

People report ambiguous experiences with product, as some consumers consider it an absolutely terrible and... See more

Website

Customers had ambiguous experiences with website, as people praised the easy user interface, efficient... See more

Service

Customers consistently note mixed experiences with service quality. While reviewers praise the high mobile... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cognism is a practical and well-structured sales intelligence platform that supports daily B2B prospecting effectively. The company data and decision-maker insights are largely reliable and help s... See more

Rated 1 out of 5 stars

They have taken my personal data, not work related at all, & have shared to multiple companies who ring me in my private time about work. Angry does not even begin to cover how I feel about them. A... See more

Rated 1 out of 5 stars

I received a call from a company on my private TPS-registered mobile number from someone wanting to sell me services related to my job. They told me that they got my number from Cognism. This is the... See more

Rated 1 out of 5 stars

Cognism appears to sell contact data that is inaccurate. My phone number was incorrectly associated to a person unknown to me, which led to a high volume of unsolicited calls. Based on this experien... See more


Company details

  1. Software Vendor
  2. Internet Marketing Service
  3. Software Company

Written by the company

Cognism provides accurate, compliant-first B2B data and sales intelligence for teams growing across Europe and beyond. Most data looks fine until you try to use it. Contacts change roles. Numbers don’t connect. Prospecting turns into guesswork. Cognism replaces that guesswork with data you can act on. Find the right people, reach them with confidence, and focus on conversations that move deals forward. Our approach is simple: data fluency. Clear, precise, and built to reflect how real go-to-market teams actually work. Trusted by thousands of revenue teams, Cognism helps you turn data into pipeline, without the noise.


Contact info

2.8

Average

TrustScore 3 out of 5

391 reviews

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No recent history of asking for reviews

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2.8

All reviews

(391)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

YAHOO

I really do like the way it works, Makes my life and my teams life much easier to find leads, call them up and figure out a strategy that works well for us

17 October 2024
Rated 1 out of 5 stars

Cognism selling you personal data

Cognism are in the business of selling your personal details for profit. Despite trying to have my details removed from their database multiple times on their official form, I continue to get marketing calls on my private number. When I ask the sales person where they got my details, most often it is Cognism.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Effective and Reliable Research Tool

Cognism does exactly what I need it to, and I use it every week. The UI and filters make adjusting searches simple. You can save your searches which saves a lot of time. Integration was effortless, and although I don't need support often, it's there when I need it.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Andre their sales guy didn't even turn up for meeting

We were provided with some test data from this company, and everything seemed fine, so we scheduled a meeting to finalize the purchase.

I even arranged for my Managing Director to attend since we were about to spend nearly £3,000. However, when the time came, their sales rep, Andre, didn’t bother to show up.

We waited until five minutes past the scheduled time, at which point my MD left the meeting, understandably upset.

This was a complete waste of our time and an unprofessional experience. We expected much better, especially given the investment we were prepared to make.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Horrible data, horrible tool

My current and last sales org both uses Cognism for the UK market and both times completely disappointing.

Not only do they lack and have horrible mobile phone data, the worst part is the LinkedIn Sales Nav extension. It takes forever to load each prospect's data and trust me it really adds up when you are trying to sequence 30/40/50 people.

I reached out to the CS contact and they say it will be looked at and still the same.

Do not recommend this tool to any high performing sales teams.

3 September 2024
Unprompted review
Rated 1 out of 5 stars

After somehow landing on their database the scam calls went through the roof, is thier policy everyone's money is green or do they vet their clients?

Be careful about reviewing these guys, it seems that they like to keep their profile clean and report negative reviews.

I have tried to complain to them directly with no reply, I have logged a complaint with ACMA and the privacy commissioner.

Don't be fooled by the positive reviews.

I all of a sudden started getting spammed with "ATO", "Amazon" calls out of the blue.

Then started getting people who I had blocked on LinkedIn calling me trying to sell me stuff that I could not been further from being interested in!

They make it difficult to opt out!

Message to cognism, I was happy to solve this directly with you but you chose to not want to take my data off your list or reply to my complaint directly to you!

Now a few days in and the only person bothering to reply to my emails Andy Main has washed his hands of it apparently he's the only person located in Australia. He blames the timezone differences between us and his over lords for the lack of reply.

I didn't think there was a several day time difference

29 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT HIRE them

They will sell you a package saying you will get unlimited contacts, yet hide the fact that they charge .25 for each contact to be downloaded for use! We need bulk download that would cost us over $10k a year. SO they provide data you cant use unless you pay a HUGE amount. They dont return emails answering questions or to drop the bomb on pricing. Thank God we havent paid the bill yet. They are FIRED! They will hound you to the point you want to scream during the sale, then not be there and pretend they told you about their additional charges. Terrible company so far. Would give a 0.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Cognism is a market leading tool that…

Cognism is a market leading tool that has absolutely revolutionised the way i work. I found a lot of my time was used up sourcing the correct stakeholder and how to get in contact with them, with cognism my efficiency has gone through the roof and an exercise that used to take me up to 2 hours, now takes me less than 10 minutes. I could not recommend cognism more to any business.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Personal data obtained and shared without permission

I have received a few unsolicited sales calls on my personal number recently. After investigating, I discovered that my details had been sold by Cognism. I did not consent to having my personal information stored or shared in this manner. I had to contact Cognism to request the removal of my data from their database. I strongly encourage Cognism to respect privacy by ensuring all data sharing is consensual.

7 August 2024
Unprompted review
Rated 4 out of 5 stars

Find the right contact to talk to

A lot of possibilities to filter on company and contact level are available.
Tool is easy to use.
The German Market is difficult regarding the double-opt-in - nevertheless Cognism offers e good range of contacts

29 July 2024

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