Coast and Counties Contractors Limited Reviews 31

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Worst company ever the guy with the long hair didnt have a clue what he was doing i got my car and get out of there the place stunk of cannabis

Company replied

Rated 5 out of 5 stars

I really enjoyed these guys company they was professional and hard working there workmanship was nothing but excellent and the office staff who I dealt with on the phone was good aswell. Would... See more

Company replied

Rated 5 out of 5 stars

Very good workmanship did a very fine finish to the Tarmac work that we had them come and do at our premises we had them do 160 MM of base coat and topping along with some Line Marking work. They kept... See more

Company replied

Rated 1 out of 5 stars

Very poor customer service. Suppose to turn up, never did and then claimed we cancelled it. Have tried to call to investigate what went on but no-one is returning my calls or emails. In terms... See more

Company replied

Company details

  1. Road Construction Company
  2. Asphalt Contractor
  3. Civil Engineering Company
  4. Construction Company
  5. Line Marking Service

Written by the company

We are a nationwide pothole repair company with over 40 years experience in the field of large resurfacing, pothole repairs, concrete works, civils and linemarkings. We operate 24/7 365 and offer ten year guarantees. Contact us today for us to help. Free on site quotations and free help.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worst company ever the guy with the…

Worst company ever the guy with the long hair didnt have a clue what he was doing i got my car and get out of there the place stunk of cannabis

21 March 2026
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

We are confident this review has been left against the wrong company.

We carry out pothole repairs nationwide and do not have any customer-facing premises or depots open to the public. We also have no record of any works, enquiries, or contracts under your name.

Additionally, our vehicles are not sign written, so it would not be possible to identify us in the way described.

We take our reputation, safety, and professional standards extremely seriously. All of our engineers are randomly drug and alcohol tested, and the situation described does not reflect our business in any way.

We kindly ask that you review this and remove or amend your feedback, as it appears to have been posted in error.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Great quality work

Prompt attendance, reasonably priced and great quality repairs. Team that attended were courteous, kept noise to a minimum and left the site clean and tidy.

7 July 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for your great feedback — it’s much appreciated.

We’re really pleased to hear you were happy with our prompt pothole repair service, competitive pricing, and the quality of our work. Our team always aims to deliver professional, long-lasting pothole and surfacing repairs while keeping disruption, noise, and downtime to a minimum.

It’s great to know the site was left clean and tidy — that’s something we take pride in on every project.

We look forward to supporting you again with any future pothole repairs, car park resurfacing, or tarmac works.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Very good workmanship did a very fine…

Very good workmanship did a very fine finish to the Tarmac work that we had them come and do at our premises we had them do 160 MM of base coat and topping along with some Line Marking work. They kept us up-to-date with all the work Throughout the full process and was very transparent from start to finish would recommend and what to use again thanks guys

5 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for your detailed feedback — it’s greatly appreciated.

We’re pleased to hear you were happy with the tarmac surfacing works, including the 160mm base and top coat, as well as the line marking. Delivering a high-quality finish and keeping our clients fully informed throughout the process is something we take great pride in.

It’s great to know our team’s communication and transparency made a positive difference from start to finish. We always aim to provide professional, long-lasting surfacing and car park repair solutions for commercial premises nationwide.

We really appreciate the recommendation and look forward to working with you again in the future.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Great bunch ov lads really organised…

Great bunch ov lads really organised well mannered tarmac my full drive really good price highly recommend them so glad I chose them

15 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for the great feedback — we really appreciate it.

We’re pleased to hear you were happy with your tarmac driveway installation and found our team organised, professional, and easy to work with. We always aim to deliver high-quality tarmac surfacing at competitive prices, with a smooth and long-lasting finish.

It’s great to know you’re glad you chose us and would highly recommend our services. If you ever need any further driveway resurfacing, pothole repairs, or tarmac works, we’re always here to help.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Good company

Good company, good quality work

18 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for the 5-star review — we really appreciate it.

We’re pleased to hear you’re happy with the quality of our pothole repairs and tarmac surfacing works. Our team always aims to deliver reliable, high-standard repairs for commercial and residential projects nationwide.

If you ever need any further pothole repairs, resurfacing, or line marking services, we’re always here to help.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Recently Had My Drive Done By This…

Recently Had My Drive Done By This Company Very Impressed With The Results In Such Quick Timing Very Professional & Friendly
Would Highly Recommend

ThankYou!

15 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for your great feedback — it’s much appreciated.

We’re really pleased to hear you’re impressed with your tarmac driveway installation and the speed of delivery. Our team always aims to provide fast, efficient, and high-quality driveway surfacing services while maintaining a professional and friendly approach throughout.

It’s great to know you would highly recommend us. If you ever require any further driveway resurfacing, pothole repairs, or tarmac works, we’re always here to help.

Kind regards,
Coast & Counties Contractors Ltd

Rated 1 out of 5 stars

Very poor customer service.

Very poor customer service.

Suppose to turn up, never did and then claimed we cancelled it.

Have tried to call to investigate what went on but no-one is returning my calls or emails.

In terms of his response, they have not called us once let along six times. We have a full log of all our calls being a business centre we can provide as evidence if need be.

14 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Please note we have NOT Done any work for you or charged or asked you for any money.

I do apologise for the inconveniences you may have experienced and the lack of communication you’ve received.
But we have visited site twice and been refused entry
I have personally tried calling you back 6 times to discuss on several occasions.
After multiple emails back and forth it’s rather difficult at this time of the year to schedule in linemarking jobs as it is very weather dependent.

You was quoted for linemarking works and was told these works are very fragile to weather dependant conditions, these works cannot be done in the rain or in cold temperatures.
If the area has been gritted recently then this also cannot be done.
We have had terrible weather conditions the past few weeks effecting us and our customers.
We have rescheduled multiple jobs across the uk due to bad weather conditions
We understand it’s frustrating but we pride ourselves on our workmanship and if these works was done in bad weather conditions they simply wouldn’t last to which you’d be more disappointed.
The purchase order has since been cancelled and I apologise you feel messed around.
With linemarking works they are a seasonal job.
Summer time is a better time for these works to be complete.

Rated 5 out of 5 stars

Did both my drive and also my parents

Did both my drive and also my parents. The team arrived promptly and started work, they were polite and courteous to ourselves and the neighbours, even moved a neighbour's car for them as they were ill in bed. Fantastic team of men would highly recommend to anyone. 5stars from myself and the parents.

3 February 2025
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Hi,

Thank you for the fantastic 5-star review — it really means a lot to us.

We’re delighted to hear you were happy with both your tarmac driveway installations, and that our team made a positive impression with their professionalism and consideration for you, your parents, and your neighbours. Going the extra mile on site is something we take great pride in.

It’s great to know the work was completed promptly and to a high standard. We always aim to deliver reliable, high-quality driveway surfacing and tarmac services with minimal disruption.

We truly appreciate the recommendation and your continued trust in us for both properties. If you ever need any further driveway resurfacing, pothole repairs, or tarmac works, we’re always here to help.

Kind regards,
Coast & Counties Contractors Ltd

Rated 5 out of 5 stars

Great Company to Work With

We have worked with Coast & Counties for over a decade now and it has always been a pleasure to deal with them. Very reliable, easy to contact and good at what they do.

24 June 2024
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Thank you for your great review
It’s appreciated and i hope we continue long in the future providing you with the best possible service we can.

Rated 1 out of 5 stars

Absolutely atrocious customer service

Absolutely atrocious customer service! I requested a quote two months ago and despite multiple promises, no engineer ever showed up. Called twice, marked as urgent, promised callbacks—nothing! It's been seven days now and still no response. Frustrating beyond belief!

25 March 2024
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Good morning
My apologies on the delay as we was unaware you had left this review until today.

I’ve looked in to this and there are some things which are correct and other which are incorrect.
You made contact with us by telephone and your details was taken.

The next day we tried to make contact with you by telephone which was unavailable,

You called back to which we then sent a surveyor out to inspect the works you require.

Once on site our surveyor inspected the works and suggested a different firm as it’s not what we speacilse in.
You requested another call back to which I myself made contact and said I’ll talk to the surveyor.
Once I myself spoke with our surveyor they referred you to get a specialist roofer not a pothole repair company.

You then contacted our suveryor directly and called he’s personal mobile requesting a quotation for the works which we don’t carry out.

My sincere apologies that you feel miss treated in this situation but the works you require is not our business and you was told multiple times by our surveyor that we don’t carry out these works.

You didn’t chase the office of this situation
You contacted us twice by mobile and had the surveyor out.

I’m not sure how many times you called the surveyors mobile but any quote requests or questions should go through the office and not personal lines out of business hours.

Rated 5 out of 5 stars

good job

Really Excellent workmanship thanks you very .. will visit again

2 February 2023
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

We do our best
Thank you for your kind review.

Rated 5 out of 5 stars

Good job

Potholes repaired in my car park and road way to high standard.
Very happy with the quality of work.

6 May 2021
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Thank you for your review it’s appreciated.

Rated 5 out of 5 stars

Helped me lot and very easy to work…

Helped me lot and very easy to work with as they didn’t let me down on times or pace / such as other contractors I’ve used.

1 June 2020
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

I’m glad we could help frank and thank you for your review.

Rated 5 out of 5 stars

I’d recommend this company. From Tom

Great company really happy with the work and the speed in which it was carried out.

20 May 2020
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Thank you for the review Tom it’s appreciated.
Also notice that your a repeat customer so thank you for that also.

Rated 5 out of 5 stars

I really enjoyed these guys company…

I really enjoyed these guys company they was professional and hard working there workmanship was nothing but excellent and the office staff who I dealt with on the phone was good aswell.

Would really recommend and I don’t usually leave comments or reviews but they really did impress me.

Thanks guys
LW.

2 April 2019
Unprompted review
Coast and Counties Contractors Limited logo

Reply from Coast and Counties Contractors Limited

Thank you lawance
I’ll pass your great comments on to the staff.

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