Easy to book from a good selection of coastal cottages. We had a lovely stay in Lydgate which was excellent for exploring the local area where there was lots to do for the week. The cottage was clea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more
I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more
Had a lovely New Year break in Cherry Tree House! Lovely accommodation - perfect for exploring St David’s and the surrounding area. Very comfortable, spacious property with off road parking and a love... See more
Company details
Written by the company
Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.
Contact info
Coastal House, Narberth Road, SA61 2XG, Haverfordwest, United Kingdom
- 01437 765765
- info@coastalcottages.co.uk
- www.coastalcottages.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely spacious cottage
Lovely spacious cottage, would have been even better if had disabled handle in shower. But very good location. People nice, let us go on earlier as we arrived to have a meal but couldn’t park anywhere.
I paid for the wood that was there and left the money-lovely idea of the honesty box!
I’m Welsh so I won’t say about the weather as it’s often wet! But that is why Wales is so lush and beautiful 🥰
Just take a jacket!
19 January 2026
Lovely cottage
Lovely cottage, excellent inventory of kitchen ware. Well situated. Highly recommend
5 June 2026
I have not received my confirmation…
I have not received my confirmation email with details of my booking.
14 June 2026
Reply from Coastal Cottages of Pembrokeshire
Thank you for your review.
Confirmations are sent automatically once a booking has been made, but unfortunately emails can occasionally be filtered into junk or spam folders by your email provider.
We have resent your confirmation and hope this has now come through. Please check your junk folder and if you have any further issues with this, please don't hesitate to get in touch with our team.
St David’s
We were not happy with our first booking but the team were really helpful and changed our booking swiftly ! Emails were sent promptly and all instructions were very clear. Any queries I had were responded to efficiently.
The booking process was easy .
18 January 2026
Returning customer
I have booked with Coastal Cottages before but this is the first time I’ve booked on line.
I found the website easy to follow and the confirmation response was immediate.
11 June 2026
The website was clear and easy to use.
The website was clear and easy to use.
The reason for the score of 3 was that I've still not received a confirmation email yet
10 June 2026
Reply from Coastal Cottages of Pembrokeshire
Thank you for your feedback.
We're pleased to hear that you found our website clear and easy to use. Confirmations are sent automatically once a booking has been made, but unfortunately emails can occasionally be filtered into junk or spam folders by your email provider.
We have resent your confirmation and hope this has now come through. Please check your junk folder and if you have any further issues with this, please don't hesitate to get in touch with our team.
Easy to book and good communication /…
Easy to book and good communication / confirmation procedures
21 May 2026
It was so easy to book
It was so easy to book. Telephone conversations were informative and pleasant. Very impressed with service.
29 April 2026
All easy and good
All easy and good , had confirmation of booking ,but later had a message saying my preferred booking was still available and to hurry to book it. Seemed there was a computer hitch and it was quickly amended .
8 June 2026
Easy to book and we got an email…
Easy to book and we got an email confirming the booking very quickly
7 June 2026
Excellent range of cottages/houses…
Excellent range of cottages/houses across the area. I could find no fault with the service - the company is fully recommended.
7 February 2026
Cottage was bright and clean & well…
Cottage was bright and clean & well supplied with equipment and linen and towels
7 August 2025
Happy customer
Everything was straight forward and contact from you was good and frequent.
21 January 2026
Last minute booking
Last minute booking, great service questions answered and easy check-in out. Thankyou very much we had a lovely time.
14 May 2026
No problems with the booking process
No problems with the booking process. I found it a little concerning that a couple of hours after receiving a confirmation email, I then received one saying 'we're saved your cottage selection', encouraging me to go ahead and book it, when I had already done so,
2 June 2026
Great website and really easy to book
Great website and really easy to book. I sent a message about a cottage and they got back to me very promptly.
31 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.