Coastal Cottages of Pembrokeshire Reviews 

1,755
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple the booking process is and enthusiastically praise the excellent locations along with the extremely helpful staff members. Many people also enjoy the clean, well-equipped accommodations, comfortable beds, and wonderful coastal views that make their holiday truly special. Some reviewers were not happy with occasional maintenance issues, minor cleanliness oversights, and occasional discrepancies found in property descriptions online. A few guests also experienced unexpected challenges regarding parking spaces, steep paths, or missing amenities during their stay. A small number of visitors encountered difficulties with after-service communication or receiving timely confirmation details after booking.

What people talk about most

Booking process

Reviewers mention positive feedback about the booking process, highlighting an informative website and a... See more

Location

Consumers find location to be positive, highlighting stunning views, tranquil settings, and great proximity... See more

Facilities

People report ambiguous experiences with facilities, noting both praise and concerns about their stay. Many... See more

Website

Clients share positive opinions on website, highlighting an informative portfolio, comprehensive details, and... See more

Service

Users describe positive interactions with service, highlighting a consistently professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to book from a good selection of coastal cottages. We had a lovely stay in Lydgate which was excellent for exploring the local area where there was lots to do for the week. The cottage was clea... See more

Rated 5 out of 5 stars

The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more

Rated 5 out of 5 stars

I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more

Rated 5 out of 5 stars

Had a lovely New Year break in Cherry Tree House! Lovely accommodation - perfect for exploring St David’s and the surrounding area. Very comfortable, spacious property with off road parking and a love... See more



Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Vacation Home Rental Agency

Written by the company

Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,755)

354 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will certainly book again with this…

I will certainly book again with this company whenever the opportunity arises . They responded to all enquiries immediately and effectively and I really appreciated dealing with a team rather than having to negotiating first with AI gatekeepers !
Thoroughly 1st Class !

16 May 2026
Rated 4 out of 5 stars

Lovely house with excellent views

Lovely house with excellent views. Bottle of wine was a nice touch, although a pint of milk would’ve helped. TV cabinet was broken and welcome book had previous owners contact details and out of date info. Apart from that and a walk up a very steep hill and drive, we had a great time!

31 July 2026
Rated 5 out of 5 stars

First class service, first class location

Absolutely fantastic service from start to finish. Excellent communication before and during our stay. Picked the cottage for it's location and it truly delivered for our family of 6 plus 1 dog. The garden, hot tub, plus outdoor shower, and other amenities were perfect and the modern house layout was superb. The beds were super comfortable and the bathrooms were ideal. Great and easy parking too. We shall be back!

17 July 2026
Rated 5 out of 5 stars

Fantastic house in perfect location

The house was fantastic, perfect location and superb views across the bay. Loved sitting in the chair in the living room with doors wide open and a light sea breeze coming through. When we needed to contact Coastal Cottages, they responded quickly and efficiently. It certainly felt like someone was there ready and willing to make sure our stay went well. Couldn't recommend the house or Coastal cottages highly enough. Wish we'd had longer!

6 May 2026
Rated 4 out of 5 stars

Easy to book and great price

Easy to book and great price. I just never received a confirmation email of the booking so I had to call to check the property had been reserved. It had and the confirmation email was received whilst still on the telephone, so all sorted very quickly.

4 August 2026
Rated 5 out of 5 stars

Wales 2026

Good communication from booking to holiday . Ease of booking and wide choice of properties. Cottage matched description

11 July 2026
Rated 3 out of 5 stars

Good experience but I haven’t received…

Good experience but I haven’t received email confirmation after 24 hours so can’t give more than 3 stars

30 July 2026
Coastal Cottages of Pembrokeshire logo

Reply from Coastal Cottages of Pembrokeshire

Thank you for your feedback.

We're pleased to hear that you had a good experience booking online. Confirmations are sent automatically once a booking has been made, but unfortunately emails can occasionally be filtered into junk or spam folders by your email provider.

We have resent your confirmation and hope this has now come through. Please check your junk folder and if you have any further issues with this, please don't hesitate to get in touch with our team.

Rated 4 out of 5 stars

Cottage in ideal peaceful location close to the coastal path.

The location of the cottage could hardly be better. It’s off the beaten track, quiet, surrounded by nature and bird life and so incredibly close to the coastal path. The instructions for directions and access were good. The cottage was very comfortable. However it could do with an interior update and a deep clean. It was reasonably clean but there were neglected corners. Despite this observation we loved our stay there for the peace and quiet and the beauty of its position

6 June 2026

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