CMTIA Reviews 

982
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple and quick online process, making it very straightforward to obtain and renew business insurance policies without unnecessary hassle. Many consumers strongly highlight the affordable prices, competitive rates, and very helpful annual reminders that ensure a completely smooth experience. Some people also felt that the digital platform is exceptionally user friendly and perfect for individuals who are not very tech savvy. Reviewers consistently note the reliable professional service, very clear information provided, and truly valuable peace of mind gained throughout the entire insurance application process.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the online application and renewal... See more

Service

People report positive experiences with service, highlighting that it is quick and straightforward to get... See more

Price

Clients share positive opinions on price, consistently describing the rates as reasonable, competitive, and... See more

Subscription

Customers had positive experiences with subscription, finding the overall renewal process very... See more

Website

Users describe positive interactions with website, noting that the online process is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased Public Liability insurance 3 years in a row. Phoned to change area I trade in to be UK wide as I just had my local area included. Customer service agent was amazing. Within a minute,... See more

Company replied

Rated 5 out of 5 stars

My Insurance for exhibiting at Craft Fairs was arranged very quickly, and in this instance there was no excess on the policy, as there has been with others I looked at. The premium was reasonable. A... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ As a new author and self-publisher, I recently took part in my first selling event. Just days before, I found out I needed liability insurance — something I hadn’t planned for. Thankf... See more

Company replied

Rated 5 out of 5 stars

There was a blip whilst I was trying to sort out new insurance with a person, rather than online. So, I decided to try online, after which a man phoned to apologise for the problem and ask if he could... See more

Company replied


Company details

  1. Liability Insurance Company

Written by the company

CMTIA is one of the largest providers of Public, Products and Employers' liability insurance for market traders, craft fair traders and traders at any licensed stall-based events across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(982)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to renew

Easy to renew, good cover and just product I needed. Been with them for years.

3 January 2026
CMTIA logo

Reply from CMTIA

Thank you so much for 5 stars and your continued support!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️From Book Table to Business — CMTIA Had Me Ready

⭐️⭐️⭐️⭐️⭐️
As a new author and self-publisher, I recently took part in my first selling event. Just days before, I found out I needed liability insurance — something I hadn’t planned for. Thankfully, CMTIA made the process incredibly easy. Within a few clicks, I had exactly what I needed. The site was clear, the instructions were simple, and the whole experience was refreshingly straightforward.

And the price? Hands down the best I found — affordable, but it didn’t feel cheap. The whole service felt solid and professional from start to finish. Highly recommended.

Having that peace of mind meant I could focus on the event itself — and because of that, it was a success.

13 December 2025
CMTIA logo

Reply from CMTIA

Thank you for your 5-star review! We are happy to hear we could provide you with peace of mind

Rated 5 out of 5 stars

Brilliant

Brilliant . Very fast and I am insured ! 😇

Thank you

3 December 2025
CMTIA logo

Reply from CMTIA

Thank you for your brilliant review!

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