Capital Markets Elite Group Reviews 

243
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Only good things to say about CMEG. Their service is very good when it comes to queries and client relationships as well as their platform CPro is phenomenal. I have been with them 4 years now and sti... See more

Company replied

Rated 5 out of 5 stars

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... See more

Rated 1 out of 5 stars

1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... See more

Company replied

Rated 5 out of 5 stars

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... See more

Company details

  1. Finance Broker

Written by the company

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.


Contact info

3.9

Great

TrustScore 4 out of 5

243 reviews

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3.9

All reviews

(243)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

I do not recommend this broker

I do not recommend this broker. the fees are insanely high, the $2.95 ticket they advertise is false and the fees are priced per fill which is stupid because no other broker does that. there is margin restrictions on everything so you cant trade with leverage as they advertise. even if you use cash they restrict a portion of that as well. the only good thing about CMEG is the platform selection other than that they are useless unless you have maybe $8,000 but at that point your just trying to get over pdt if your using this broker so i would rather trade in a cash account with another broker that doesnt charge insane fees, i was paying north of $500+ a month with this broker. their customer support is great though at least.

8 June 2023
Capital Markets Elite Group logo

Reply from Capital Markets Elite Group

Thank you again for your feedback Cobu,

Our commissions and any updates to our services are published on our company website where you can review our products and services. (https://www.cmelitegroup.com/pricing/equities-etfs).

We would love for you to drop us an email at clientservices@cmelitegroup.com so that we may offer some further support as it relates to utilizing the leverage allocated to your account.

Regards

Capital Markets Elite Group

Rated 3 out of 5 stars

My main like of cmeg is the pdt rule

My main like of cmeg is the pdt rule . Another is to get in and out of a trade . One that I dislike is the verbal communication . Other than that I can't complain!

7 June 2023
Capital Markets Elite Group logo

Reply from Capital Markets Elite Group

Thank you for taking the time to share your feedback Daniel, Every customer’s opinion matters to us as we are continually striving to improve. We would love to know how we can improve on this to better serve you, drop us a line at clientservices@cmelitegroup.com.

Your team here at Capital Markets Elite Group

Rated 4 out of 5 stars

Excellent customer service, fast executions, and reliable platforms

I’m grateful that there is a service that caters to small accounts. If this service didn’t exist I’d be bound to the pdt rule and wouldn’t have been able to grow my account as much as I have.

If you have a problem with commissions and fees you don’t have to use the service but this is the price for fast executions and as many trades a day as your plan allows.

The customer service lacks only in the fact that US clients have to pay higher phone bills if we decide to call.

However, emailing them first and asking them to call is a valid option. Although this is the encouraged route, calling is still the fastest way to solve an issue.

With that being said it matters not if your communication is through email or phone I have been able to get assistance in timely manners. The good folks that work behind the scene are polite, knowledgeable, and resourceful when it comes to solving problems or getting information.

I would recommend CMEG but if you want free this is not going to work for you but if you want fast and reliable it will.

6 June 2023
Rated 5 out of 5 stars

There are good information overall…

There are good information overall process. Customer and tech support its great and give good answers when was required. Only one issue with DAS connection for about one hour for all customers. Critical when we have open positions!

7 June 2023
Rated 4 out of 5 stars

Was worried when SVB crashed recently

Was worried when SVB crashed recently. Panicked and called to make a withdrawal. Staff were efficient and courteous. Happy to know my funds was not being held in a US Bank account. Withdrawal took the promised time and I’m happy say I continue trading without any issues. Well done guys!!!

8 May 2023
Rated 5 out of 5 stars

This is a fantastic Options broker

This is a fantastic Options broker. Their platform is very modern and attractive to use compared to the ones I've tested. No annoying phone calls to make you deposit more money or recommend risky trades. I highly recommend them.

11 May 2023
Rated 3 out of 5 stars

Capital Markets is a good company and…

Capital Markets is a good company and trustworthy and my experience over the past 1 year has been very positive and I recommend this broker strongly. Withdrawal time can be improved. Customer service is fast. As every broker has pros and cons, they are one of the pros. Still have some work to become Number 1.

8 May 2023
Rated 5 out of 5 stars

I was new to Capital Markets

I was new to Capital Markets. I had a call with tech support and Kerron was very informative about how to use their CAP it ALL trading app. He did a walkthrough demo but also linked me to their You Tube channel for future reference. Great service guys.

4 May 2023
Rated 4 out of 5 stars

Good service

Good service, withdrawal is good, received funds back to my US dollar account. Customer support is good, responded to email quickly...the platform is good very easy to use, I recommend this to all my friends. asking me on how to open a trading account with Capital Markets.

1 May 2023
Rated 1 out of 5 stars

DO NOT USE CMEG brokerage

1. High fees
2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end.
3. Random charges from your account.
4. More
Trust me find another brokerage, will save you a lot of money.

27 April 2023
Unprompted review
Capital Markets Elite Group logo

Reply from Capital Markets Elite Group

Thank you for your review Daniel.

Our commissions and any updates to our services are published on our company website where you can review our products and services. (https://www.cmelitegroup.com/pricing/equities-etfs).

We are sorry for the inconvenience that you have experienced resulting from any technical issues and understand that this was not the service that you expected. We continue to do our best to take corrective action, ensure timely communication, and a speedy resolution when such issues arise in the future.

Regards

Capital Markets Elite Group

Rated 1 out of 5 stars

I am still waiting for my funds after…

I am still waiting for my funds after over a month.
Do not trust this company.

17 March 2023
Unprompted review
Capital Markets Elite Group logo

Reply from Capital Markets Elite Group

Mario

We are sorry about your unfortunate experience. On receving your feedback we conducted an investigation which confirmed that we did process your withdrawal request immediately upon receipt and your funds were wired in accordance with the wire instructions provided on the withdrawal form. However the wire information provided was incorrect resulting in the wire being returned to us. We had to subsequently confirm and update the wire detials and we have since reprocessed the return wire, and you have received your funds successfully. We apologise for the unfortunate delay in your receiving your funds and we hope this changes your rating review of us.
Regards

Capital Markets Elite Group

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