Capital Markets Elite Group Reviews 

243
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Only good things to say about CMEG. Their service is very good when it comes to queries and client relationships as well as their platform CPro is phenomenal. I have been with them 4 years now and sti... See more

Company replied

Rated 5 out of 5 stars

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... See more

Rated 1 out of 5 stars

1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... See more

Company replied

Rated 5 out of 5 stars

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... See more

Company details

  1. Finance Broker

Written by the company

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.


Contact info

3.9

Great

TrustScore 4 out of 5

243 reviews

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No recent history of asking for reviews

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3.9

All reviews

(243)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I have to say

I have to say, their withdrawals times have been reduced by a few days now. To be fair to them, it was still always within their specified terms and coniditions but it's great that you are listening to your customer's complaints. Good show!! Happier now.

31 July 2024
Unprompted review
Rated 1 out of 5 stars

By far the worst broker on the planet.

By far the worst broker on the planet.
Poor execution, poor setup, very poor customer service.

Let's see to start with. Upon account opening (which is an entire nightmare on it's own). They setup acct with the "Replace" feature on their end was deactivated for some unknown reason. Lost hundreds do to this. You pay the most anyone would pay for DAS Trader and one of the basic features is disabled by them. The ability to control risk management is also disabled requiring an email every time you'd like to set or modify that.

Range orders failed numerous times to fill at high range while stock traded several minutes open/,closing above upper limit. One time it not only failed but canceled order completely and I noticed the position way under lower limit set. Upon contacting them they gave some bs excuse. But coincidentally my Range orders filled no problem afterwards.

Lost a few thousand trying them out. Worst mistake I've made yet. The fees are ridiculous as well.

If your account drops below the minimum they turn off access even while you've received notice of your wire transfer being accredited to your acct the same day, then email later saying your account is suspended. 2 days later they turn your trading access back on. Ridiculous!

Absolutely horrible customer service in every manner.

Would avoid trading with them at all cost. The PDT avoidance isn't even worth it as you'll lose money anyways. Whether it be from fees or horrible setup on their end.

3 July 2024
Unprompted review
Capital Markets Elite Group logo

Reply from Capital Markets Elite Group

HI Clifford...

We are sorry to hear about your experience with us and thank you for taking the time to share your feedback. Please be assured at Capital Markets Elite Group , we strive to provide our clients with the best customer experience possible, which includes providing you with accurate information and the most competitive prices. We value your feedback and will send details via email fully addressing the issues you have raised.

Your team at Capital Markets

Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using CMEG for both executions and withdrawals and I must say the experience was amzing. From the moment I initiated a trade to the final withdrawal, everything went smoothly. Executions were lightning fast and withdrawals were processed within the specified timeframe. I appreciated the transparency throughout the process. Overall a top service that I highly recommend to anyone looking for efficiency and reliability in their trading experience.

31 May 2024
Unprompted review
Rated 4 out of 5 stars

Surprised to see those bad reviews…

Surprised to see those bad reviews about Capital Markets. I wonder when peoples complain about their withdrawal times taking so long, if they weren't flagged for investigations and companies are not allowed to say so. So far all my withdrawals I got within the scheduled time given. Only positive things to talk about for me here.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

I am new to trading but very good at…

I am new to trading but very good at doing research which led me to Capital Markets. Alot of the YouTube reviews online are 1-3 years old, which is not a true represantion of my positive experience so far. They have clearly upped their game. Their CAP it ALL app is all you need to buy and hold of stocks and it's free and has a demo account attached to it. You have UK account protection as well from the FCA and great customer service to go along with it.

29 March 2024
Unprompted review

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