We enquired about one of Cluttons listings, were greeted very quickly by Matt, who showed me the property within 2 hours and helped me through the offer forms on the spot. There were a few frictions o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Real Estate Agents
- Property Management Company
- Real Estate Agency
- Real Estate Consultant
- Real Estate Rental Agency
Written by the company
When it comes to selling or letting your home, we help make it stand out from the ordinary. At Cluttons, we market your home as we would our own, going the extra mile to secure a sale, or find a dependable tenant. In fact, it’s our purpose to help you make the most of your home’s value and guide you through every step of your property journey with us. With a strong emphasis on personal service, we listen to understand what you want to achieve and will always provide objective advice, with the intent on building a long-term and trusted relationship.
Contact info
Yarnwicke, 119-121 Cannon Street, London, EC4N 5AT, London, United Kingdom
- +44 (0)20 3936 5504
- customerfeedback@cluttons.com
- www.cluttons.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience so far with Cluttons
Great experience so far with Cluttons. While we've not been able to secure a flat yet (beaten to offer), both Matt and Gemma have been responsive and helpful, and I have confidence we'll find the right place.
Outstanding sales experience
I recently sold my apartment in Shad Thames through Cluttons Tower Bridge branch. The guidance and service I received was truly first-class. George from the Sales team provided excellent advice on optimal pricing and marketing, and was then able to whip up interest and secure a serious buyer incredibly quickly despite challenging market conditions. Moreover, the service I received throughout the sales process itself was genuinely outstanding - I truly couldn't have asked for more! From beginning-to-end the whole sales process was executed flawlessly, so hats off to Cluttons and George. I can wholeheartedly recommend them to anyone who's looking to sell a property in the area - 5-stars all-round.
Very quick and hassle free
We interacted with George mostly, he was very proactive with our search and even when he was away would always ensure that a colleague was around so there was no disruption. Once we had decided on a property he and the firm acted very quickly and professionally to ensure a smooth exchange and completion
Thanks Marlon!!!
Hi Cluttons!!!!
I here to thank and give my 5 star review to Marlon Russell, he's been doing a excelent job managing Crozier House, quick replies to the emails and he's very effective in what he does and always finds some time to keep me update on the situations that i report, again a HUGE thank you Marlon and keep up the awesome job you're doing
Kind Regards
Marco Ferreira
Cluttons Tower Bridge have just…
Cluttons Tower Bridge have just successfully re-let our flat. Rebecca and her colleagues have provided an excellent service throughout the process.
Brilliant experience
James and Hamish at the Islington branch were professional, helpful, diligent and went above and beyond to ensure a smooth selling process that resulted in a great sale and timely completion. Would absolutely recommend Cluttons based on this experience.
Great experience
Great experience renting a flat with Cluttons. Thank you to Matt and Aaron for all of their patience during my search!
Good experience as a buyer
I have completed a purchase of a nearby property through Cluttons Tower Bridge. George has been professional and helpful throughout the process, helped to broker negotiations and responsive regarding various queries. Great service overall.
Matt is extremely professional and very…
Matt is extremely professional and very hard worker.
Our second sale through Cluttons
We recently sold a second property through Cluttons Tower Bridge. Coincidentally we bought this property through Cluttons 17 years ago. The agents were very helpful with a difficult buyer and went above and beyond to make sure the deal went through. If we wanted to buy another property in the area we would definitely go back to Cluttons.
Availability
Matt has been always available and made me aware straight away of new properties.
Great experience working with Bryn at…
Great experience working with Bryn at Cluttons. Knowledgeable, responsive and made my recent experience enjoyable. I would highly recommend.
A very professional and personal…
A very professional and personal service from Verity and the team at Hyde Park. It’s refreshing to work with an agent who listens to the landlord as well as providing sound advice and solid representation. Strongly recommended.
Great viewing experience and highly…
Great viewing experience and highly responsive over whatsapp for managing negotiations. They also manage very nice high quality properties and have a good service overall.
Great experience with George at…
Great experience with George at Cluttons Shad Thames. He helped both buy and sell my flat in a very seamless efficient process.
Falon and the Cluttons team were very…
Falon and the Cluttons team were very helpful, responsive and professional. I would recommend this agency
Thank you
Thank you Brooke D. and the team for being so helpful and answering my questions.
An easy flat finding process
We worked with Tom at Cluttons Chelsea to find a new flat and had a great experience. Tom was super responsive and helped us secure a flat in a couple of days. He had great advice about the flat and helpful guidance about the offering process. Couldn’t have asked for a better flat hunting experience!
George Barker at Cluttons…
George Barker at Cluttons is a pleasure to work with. He is incredibly responsive, professional and excellent at sales progression. I wouldn’t hesitate to recommend him.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








