CloudScape Connect Reviews 

These guys stepped in when my previous provider just stopped operating without notice. BT needed 6 weeks at least to reconnect over the Christmas period in 2016. After talking with CloudScape I was up and running within a few hours.
In the 13 months I have been with them I have had no issues or downtime whatsoever, and even when I have gone over my allowance they do not penalise you which is virtually unheard of.

I'm with this company for some months now. I ran away from another provider that failed miserably and I wanted to try something different from the "high street" offers. Even though, like all other providers (except Virgin), the service needs a phone line and your speed will be dependent on what that phone line can handle, I was pleased to see that the connection is stable and consistent. Is it expensive? I think it could be slightly cheaper, in all fairness. Other than that, I had a decent customer service experience overall. Hoping that in the near future, they'll offer a service that would not hang on the BT infrastructure, at the moment I am happy with how things are going and I'd recommend this provider.

Stable platform; responsive customer support, inexpensive. What more could you want?

I have been with Cloudscape since they started, Excellent service. When I moved they had my line connected and internet up and running before the lorry was unloaded.
They also found a security hole in my network where someone else was using my WIFI. I had brought a WIFI extender to provide WIFI in the Garden. This was a TP-Link WIFI extender. I had trouble connecting it to the router and turned the router security off why I was playing around with the extender to get it working. When I did finally get it working, guess what I forgot to turn the security back on. Cloudscape identified this issue and emailed me to notify me of the hole. I would never have known otherwise and could have blamed cloudscape for poor performance.

100 percent better than BT, Virgin or Three in my opinion.

I have had Cloudscape Connect as an ISP since March 2017. So far I have been very impressed with their service.

Prior to joining I had two calls to them and they answered every question I had thoroughly (I have 40yrs IT support experience) and made me feel they understood and could deliver to my requirements. No script readers like with the big companies.

I signed up for the 80/40 fibre broadband but when enabled it was only achieving about 40 download. In a matter of hours they pointed to a potential problem with phone wiring in my house. A two minute fix by me and download was up to 65mb.

Since then service has been spot on. Would not hesitate to recommend them.

I deal with Kevin because he is local so provides a local and personal service. This means you don't get stuck in a queue on the phone and have to listen to music for hours. Not just a personal service either but pricewise most competitive and my previous phone/wifi bills have been cut by around a third. Highly recommended!!!

I have been with cloudscape a little under 6 months now and the first issue i've had was followed up by a technician within 15 minutes of me raising the issue in regards to connectivity and speeds.

this was followed up by multiple emails and a phone call to update me. these guys have top notch services... a shame the same can't be said for other providers