I’ve found cloud pharmacy to be very easy to order from lately. Fast delivery. I know they are there for advice should I ever need them. I’m navigating my weight maintenance and strength training jour... See more
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Got next day delivery that came at expected time. On my restart of mounjaro and second 7.5 pen having been on 5 for months. It's been very effective and apart from tiredness and fullness I haven't had... See more
Fantastic customer service. Even though the issue with a faulty needle was not their fault they refunded a dose while Wegovy refused. One of the reasons I’m happy to use this great service.
Can’t believe this company can be so efficient and so good at delivering in such a short time I am doing so well on this medication I’m 4st down Still have more to go but it’s going in the right... See more
Company details
Written by the company
Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk
Contact info
Cloud Pharmacy, 3 Houston Interchange Business Park, EH54 5DW, Livingston, United Kingdom
- 01506 901275
- support@cloudpharmacy.zendesk.com
- www.cloudpharmacy.co.uk
4.6
Excellent
23K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cloud Pharmacy | Online Clinic
Thanks for the great review! We’re so pleased you had a positive experience.
Terrible I thought I’d try Monjaro to…
Terrible I thought I’d try Monjaro to loose a bit .. z was successful with wegovy but haven’t lost anything infact I’ve put on. Used the chat online got a phone call back but suggestions was terrible .. I had been watching what was eating and nothing so didn’t bother renewing
12 May 2026
Reply from Cloud Pharmacy | Online Clinic
Hi Fiona,
Studies have shown that increasing the strength of medication can help to improve results for some patients. While the dose you were previously taking may be effective for some individuals, it may not provide the same benefits for everyone.
This is why we would generally recommend increasing to the next dose strength where clinically appropriate, as this may help to improve your response to treatment and support your goals.
We appreciate that not seeing the results you had hoped for can be disheartening. Whilst this experience is related to your individual response to the medication rather than the service provided by our pharmacy, we completely understand how frustrating this may feel and the impact it can have on your journey.
If you would like to discuss your experience with our team, including the call you received, we would welcome your feedback.
Please feel free to contact us at support@cloudpharmacy.zendesk.com, and a member of our team will be happy to assist.
Reply from Cloud Pharmacy | Online Clinic
Hi Maria,
Many thanks for your kind review.
We are delighted to hear that you had a positive experience with us. If there is ever anything we can do to make your experience a 5 star one, please do not hesitate to let us know.
Thank you again for your support.
Many thanks,
Cloud Pharmacy
Reply from Cloud Pharmacy | Online Clinic
Thanks for the fantastic feedback! We’re glad we could help.
Excellent service as usual ,always…
Excellent service as usual ,always prompt and rapid service highly recommend
16 June 2026
Reply from Cloud Pharmacy | Online Clinic
We’re delighted to hear you’re happy with our service. Thanks for your support!
Great communication no hassle delivered…
Great communication no hassle delivered on Time
16 June 2026
There customers service and delivery…
There customers service and delivery services is very okay
16 June 2026
Pretty hassle free
Pretty hassle free. Recently had an issue with one of the pens and they resolved the matter well. Reordering can be a bit involved - but they are looking after your health, so to be expected.
16 June 2026
Always prompt delivery
2 June 2026
Reply from Cloud Pharmacy | Online Clinic
Thanks for the great review! We’re so pleased you had a positive experience.
Reply from Cloud Pharmacy | Online Clinic
Thanks for choosing Cloud Pharmacy! We're delighted to hear you were happy with our service.
It was easy and quick it helped me a…
It was easy and quick it helped me a lot and it's good to know I can contact the pharmacy for anything else
16 June 2026
Reply from Cloud Pharmacy | Online Clinic
It's great to hear everything was easy from start to finish. Thanks for your review!
Very caring and a willingness to any…
Very caring and a willingness to any any questions.. Through on background checks.
2 June 2026
very speedy and helpful service
2 June 2026
Reply from Cloud Pharmacy | Online Clinic
Thank you for your support and for choosing Cloud Pharmacy.
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