I’ve found cloud pharmacy to be very easy to order from lately. Fast delivery. I know they are there for advice should I ever need them. I’m navigating my weight maintenance and strength training jour... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got next day delivery that came at expected time. On my restart of mounjaro and second 7.5 pen having been on 5 for months. It's been very effective and apart from tiredness and fullness I haven't had... See more
Cloud Pharmacy have been a pleasure to deal with. Their communication is excellent and they offer great support. There pricing is better value than most other GLP 1 providers. I love how they support... See more
Very thorough & actually spent time asking about my medical history etc. Super fast delivery & they are really helpful should i have any questions or concerns. Won't order anywhere else.
Company details
Written by the company
Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk
Contact info
Cloud Pharmacy, 3 Houston Interchange Business Park, EH54 5DW, Livingston, United Kingdom
- 01506 901275
- support@cloudpharmacy.zendesk.com
- www.cloudpharmacy.co.uk
4.6
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient asked for photos good…
Very efficient asked for photos good care to customers. Nearly at my target now the hot weather hasn't helped felt nauseous
18 June 2026
Good service and easy to use when no…
Good service and easy to use when no appointments available with GP.
9 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible I thought I’d try Monjaro to…
Terrible I thought I’d try Monjaro to loose a bit .. z was successful with wegovy but haven’t lost anything infact I’ve put on. Used the chat online got a phone call back but suggestions was terrible .. I had been watching what was eating and nothing so didn’t bother renewing
12 May 2026
Reply from Cloud Pharmacy | Online Clinic
Hi Fiona,
Studies have shown that increasing the strength of medication can help to improve results for some patients. While the dose you were previously taking may be effective for some individuals, it may not provide the same benefits for everyone.
This is why we would generally recommend increasing to the next dose strength where clinically appropriate, as this may help to improve your response to treatment and support your goals.
We appreciate that not seeing the results you had hoped for can be disheartening. Whilst this experience is related to your individual response to the medication rather than the service provided by our pharmacy, we completely understand how frustrating this may feel and the impact it can have on your journey.
If you would like to discuss your experience with our team, including the call you received, we would welcome your feedback.
Please feel free to contact us at support@cloudpharmacy.zendesk.com, and a member of our team will be happy to assist.
Reply from Cloud Pharmacy | Online Clinic
Hi Maria,
Many thanks for your kind review.
We are delighted to hear that you had a positive experience with us. If there is ever anything we can do to make your experience a 5 star one, please do not hesitate to let us know.
Thank you again for your support.
Many thanks,
Cloud Pharmacy
Excellent service as usual ,always…
Excellent service as usual ,always prompt and rapid service highly recommend
16 June 2026
Great communication no hassle delivered…
Great communication no hassle delivered on Time
16 June 2026
There customers service and delivery…
There customers service and delivery services is very okay
16 June 2026
Pretty hassle free
Pretty hassle free. Recently had an issue with one of the pens and they resolved the matter well. Reordering can be a bit involved - but they are looking after your health, so to be expected.
16 June 2026
Always prompt delivery
2 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.