Climote Reviews 

114
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the dedicated support team for resolving technical issues quickly and efficiently. People highlight how wonderful it is to speak with knowledgeable representatives who guide them step by step. Consumers love the reliable heating devices and appreciate the prompt, professional assistance provided whenever they call for help. However, some reviewers noted difficulties with communication delays when trying to reach customer service. A few people mentioned that getting a timely response regarding older equipment or trying to obtain help over the phone was sometimes very challenging, leaving them waiting for a callback.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting professional, patient, and friendly... See more

Customer service

People report positive experiences with customer service, frequently praising helpful staff members for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient team, prompt callback... See more

Product

Users describe positive interactions with product, highlighting the nice big screen, slick dial, and easy... See more

Response time

Consumers find response time to be positive, as reviewers consistently highlight quick replies, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Climote is fantastic, clean and easy installation, easy to use, great system to control your heating and water, best part is the control of turning it on from the app on your mobile if not at home. Af... See more

Rated 5 out of 5 stars

I can not speak more highly of Martin from Climote who gave an excellent customer experience to my Dad. My Dad is 81 and by his own admission not very technical. Martin went above and beyond out of ho... See more

Rated 5 out of 5 stars

I am elderly- nearer 90 tha 80-and slowing up and not at all competent at following printed consecutive instructions. So imagine my relief when I heard first off a cheerful human voice. And that lady... See more

Rated 5 out of 5 stars

I wish that there more companies like Climote out there. My original unit was 8 years out of warranty and developed an issue with connection. I contacted Climote and got an immediate respo... See more


Company details

Written by the company

Climote – Smart, Reliable, and Energy-Efficient Heating Control Climote makes home heating simple, smart, and efficient. With an easy-to-use app, you can remotely control your heating from anywhere, ensuring comfort while saving on energy bills. Customers love its reliability, long-term support (up to 14 years), and the hassle-free installation process. Our dedicated customer support team is always ready to assist, and we continuously improve our software to keep your system running smoothly. Join thousands of satisfied users who trust Climote for smarter heating control. ⭐⭐⭐⭐⭐ Upgrade today or share your 5-star experience!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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No recent history of asking for reviews

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4.7

All reviews

(114)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Climote

Have had this fitted for approximately 5 years with no problems whatsoever so ever, the app is easy to use and customer service very very good

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Support

Wonderful support today from Sarah @climote. As late as 19.30 this evening I got updates on what must have been a busy day after lightning strikes in the last 24 hours.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been a customer of Climote for a…

I have been a customer of Climote for a good number of years. It was the best decision ever to have Climote installed, before I did I had to go out to the boiler house to turn on and off the heat, a right nuisance I can tell you. So , from day one it made life much easier for me. Also the service is second to none and anyone I have ever dealt with over the phone or through email couldn’t be more helpful, service is excellent. So for anyone thinking about installing do so , it changed my life. Thanks team Climote.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue sending text commands to…

I had an issue sending text commands to boost my heating while away from the house and rang but I never left and message when prompted. Still, I got an email, obviously they must have found my email through my phone number, and apologized for missing the call and asked how they could help. I explained my problem and within a few hours they had someone contact me and sort the issue completely. Really impressed and delighted with their quick response. Catherine.

24 November 2025
Unprompted review
Rated 4 out of 5 stars

I’ve got to admit , they’re getting better

I had previously written a review , not happy , I was finding it hard to get responses, as my unit was old , I am so used to it and it’s easy. I don’t need anything too complicated. Anyway long story short after giving it a final chance at getting the issues sorted. I got all the answers I needed. I waited till I made sure I was choosing the right option ! Glad I did.. new unit was not expensive & I chose the option to fit ourselves , it was so simple. Took minutes!! So now I’m all back up and enjoying being able to control my water & heat at the touch of a switch & remotely, it should be 5 star. Just holding one back because it took time to get a response , but one I did the help was amazing ..

19 November 2025
Unprompted review
Rated 5 out of 5 stars

A perfect service.

I am elderly- nearer 90 tha 80-and slowing up and not at all competent at following printed consecutive instructions.
So imagine my relief when I heard first off a cheerful human voice. And that lady was so helpful,so lucid and so reassuring. I was sorted out so quickly and efficiently that I almost cried!! If only other service providers were this good.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Not happy with customer care

I have had a climote for a number of years, quite happy with it. However recently my app wasnt connecting so emailed Climote and after a bit of toing and froing was told my signal is consistently below strength and this could be due to various issues including a failed Sim. I should point out my climote shows a consistent signal strength of 35%, their website describes a signal strength of above 25% as good!
They offered me a discounted replacement at 250 euros.
I asked if it was possible to try a replacement Sim, this is when they stopped replying to my emails, i sent 2 further emails but zero response. So i tried the phone number, that was a waste of time, you get a recorded message which asks you to send an email!!
It seems like they are more interested in selling than sorting an issue

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I rang to inquire about my Climote and…

I rang to inquire about my Climote and dealt with Siobhan, she couldn’t have been more helpful. She was friendly and knowledgeable. She explained that even though there was a change of management a couple of years ago that Climote is still going strong in Ireland. They are an excellent company and I have been very happy for the last five years with my product.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support Beyond Warranty

I’ve been a Climote customer for 10 years, and I’m blown away by the incredible service I received recently. My climote was 8 years out of warranty, but Climote responded within 2 hours to help me get my heating back up and running! Their team went above and beyond to support me, and I’m so grateful.

If you’re looking for a reliable and customer-focused heating solution, look no further than Climote. Their commitment to long-term support is unmatched, and I highly recommend them to anyone seeking peace of mind and warmth in their home.

5 stars isn’t enough – I’d give them 10 stars if I could!"

28 October 2025
Unprompted review
Rated 5 out of 5 stars

I wish that there more companies like…

I wish that there more companies like Climote out there.
My original unit was 8 years out of warranty and developed an issue with connection.
I contacted Climote and got an immediate response to help diagnose the problem.

A replacement unit was received within 2 days of order and was fitted by myself in 5mins. ( Again helpful video available showing the fitting process).
The designer/s really deserve huge credit for the forward thinking in manufacturing such a brilliant product.

And …the app is simple to use and works flawlessly.

Brilliant product and company.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

5-Star Review for Climote Heating…

5-Star Review for Climote Heating Systems
I had Climote Heating Systems installed sometime back and I couldn’t be happier with the experience. From start to finish, the service was professional, efficient, and friendly. The team took the time to explain how everything works, and the installation was seamless.
Since using Climote, managing my home heating has been effortless and energy-efficient. The system is intuitive, reliable and has made a noticeable difference in comfort and convenience. Any questions I had -were answered promptly, and the support team went above and beyond to ensure I was satisfied.
I highly recommend Climote Heating Systems to anyone looking for a smart, dependable, and user-friendly heating solution. They truly deliver on quality and service!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended due to a superb professional and amicable staff

From the very first minute of speaking with Climote, the amicable, clear knowledge of their business and the patience to answer all of my questions was second to none.

I personally spoke with Siobhan, whom was the most genuine, and best representative of a company I have had the pleasure to speak with in a long time.

In an ever-changing climate, home heating systems are more vital than ever. After speaking with Climote this morning, I cannot recommend them highly enough.

Climote are thoroughly professional and a joy to deal with. I value professionals within businesses very highly, and I am genuinely glad a company as good to delay with as Climote exist. A shining light among endless numbers of companies

17 April 2025
Unprompted review

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