Clickfunnels Reviews 2,318

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and personal touch, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's willingness to go above and beyond, provide clear explanations, and offer timely assistance through various channels like live calls and videos. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, especially regarding setting up and managing their funnels. However, some people were dissatisfied with the website, reporting issues such as bugs, delayed webhooks, and inconsistent analytics. A few other people also felt that customer support was non-existent or slow to respond, with some mentioning that replies were vague or that issues were not adequately resolved, leading to business disruptions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team members for being... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

User experience

Reviewers express satisfaction with the user experience, highlighting its smoothness and ease of use, even... See more

Website

Consumers find website experiences to be ambiguous. Many praise the platform for its world-class software,... See more

Service

Users describe positive interactions with service, highlighting the proactive, attentive, and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just finished my onboarding call with Rob, and I feel so much more confident in the platform. Rob provided excellent direction on where to start, and also offered some great tips on where to find i... See more

Rated 5 out of 5 stars

I've been a quick funnels customer since 2018. Even though there are other options available now, I stay with clickfunnels because of Todd Dickerson and Russell Brunson. They care about people, an... See more

Rated 5 out of 5 stars

I’ve used several platforms, but this support team is by far the best. I spent hours—literally hours—chatting with Jessa Santos to set up a complex feature, and she was tireless. The same goes for t... See more

Company replied

Rated 5 out of 5 stars

Danny Walsh helped me built my first funnel to promote my book "Delivering The Fetus: How to Make a Killer Low-Budget Horror Movie with Practical Effects". He even helped split it into two options for... See more


Company details

  1. Software Company
  2. Computer Accessories Store

About Clickfunnels

Written by the company

Before leaving a review: Did you know that we are able to arrange calls with customers to help overcome any issues, a call can be arranged quickly, at a time that suits by emailing us at outreach@clickfunnels.com

We understand that all businesses are different and we strive to give the best service possible. Our calls are a great way to overcome any potential issues and make sure that you have been heard.

Drop us an email now, at outreach@clickfunnels.com

ClickFunnels™ - Marketing Funnels and Landing Pages that Convert.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Rob was most helpful and insightful…

Rob was most helpful and insightful during our call. He is business orientated and not just technical. I feel supported and optimistic for the journey ahead.

16 December 2025
Unprompted review
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Reply from Clickfunnels

Really appreciate the feedback! It’s great to hear the session was helpful from both a business and practical perspective. Thanks for being part of ClickFunnels!

Rated 5 out of 5 stars

Tyson was great to work with

Tyson was great to work with. Incredibly helpful, knowledgeable, and helped me set up exactly what I needed to get my business up and running!

15 December 2025
Unprompted review
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Reply from Clickfunnels

Thanks for sharing your experience. We’re happy the call gave you clear direction and helped you get up and running. Wishing you continued momentum as you build!

Rated 5 out of 5 stars

One-on-One Support Call

Tyson was really great on the one-to-one phone call. He was pleasant and walked me through issues I'd been having trying to figure out on my own. I really appreciated the person-person connection with step-by-step assistance.

12 December 2025
Unprompted review
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Reply from Clickfunnels

Appreciate the kind words. It’s great to hear the call helped clear things up and that the personal, hands-on support was valuable. Thanks for being part of ClickFunnels!

Rated 5 out of 5 stars

The call with the Clickfunnels Team was…

The call with the Clickfunnels Team was extremely valuable. I received an email from Tyson with a calendar link to ask any questions. He was able to look at my funnel and give me advice on the design as well as the functionality. He also gave me some strategies to include to stay connected with visitors. The call was more than I was expecting and I was pleasantly surprised. I highly recommend taking advantage of this opportunity!

11 December 2025
Unprompted review
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Reply from Clickfunnels

Really appreciate you leaving this review! It’s great to hear the session exceeded expectations and helped with both design and flow. Thanks for trusting the ClickFunnels team and for being part of the community!

Rated 5 out of 5 stars

Overdeliver’ is an understatement!

Where do I start?
The quality of the information, the above-and-beyond content and support, and the coaching that comes with it are outstanding.
I’m genuinely impressed by how a big company like ClickFunnels can overdeliver and still provide such a personal touch.
My coach, Rob, is not only highly skilled but also a pleasure to work with. I truly feel that he cares.
I can’t recommend the ClickFunnels program and coaching enough!

10 December 2025
Unprompted review
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Reply from Clickfunnels

We really appreciate you taking the time to write this. It means a lot to hear that the support and coaching made a real difference for you. Thanks for being part of the ClickFunnels community!

Rated 5 out of 5 stars

This is the fasted I ever was able to get HELP!!!!

This is the fasted I ever was able to get help with ClickFunnels! I have been a member with Classic since 2021 and it was always back and forth emails, loom videos, making help so drawn out! Booking this call, talking to Tyson, getting 1-1 quick help on the fly is how help should be! We all have lives and a business to run and these calls allow me to make fast paced changes and keep business flowing

9 December 2025
Unprompted review
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Reply from Clickfunnels

Thanks for taking the time to share this. We’re really glad you were able to get fast, one-on-one help and keep things moving. Appreciate you being here with us.

Rated 5 out of 5 stars

The Phone Call That Changed My Life

It was awesome speaking to Tyson from Click Funnels. Really great feedback and suggestions to help me move forward. Very engaging and proactive with all of my queries. Very supportive awesome guy

6 December 2025
Unprompted review
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Reply from Clickfunnels

Thank you for the kind words. We're really glad the conversation was helpful and that you walked away with clear next steps. Appreciate you taking the time to share your experience and excited to see you keep moving forward!

Rated 5 out of 5 stars

Had a chat with Tyler

Had a chat with Tyler, he was great! Very helpful and we actually accomplished some things! I highly recommend checking out ClickFunnels, so far I have been very impressed!

2 December 2025
Unprompted review
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Reply from Clickfunnels

Thank you for sharing this. We’re glad to hear Tyson was able to help and that you were able to make real progress during your chat. We appreciate you taking the time to leave a review and are glad to have you with ClickFunnels!

Rated 5 out of 5 stars

Rob Schwartz was a wonderful help

Rob Schwartz was a wonderful help. He was compassionate, understanding of my problem and extremely helpful. Rob is definately one of the reasons why clickfunnels is so popular. Having him as a guide was both refreshing and rewarding. Thank you for your help!

11 November 2025
Unprompted review
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Reply from Clickfunnels

Thank you for taking the time to share this. We’re really glad Rob was able to support you and make the process easier. We appreciate you being part of the ClickFunnels community and sharing your experience!

Rated 5 out of 5 stars

David and Rob are very helpful

David and Rob are very helpful. knowledgable and patient. Truly grateful for the team.

25 November 2025
Unprompted review
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Reply from Clickfunnels

Thank you for sharing this! We’re glad David and Rob were able to help and make the experience a positive one. We really appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

Rob carried enthusiasm and was helpful…

Rob carried enthusiasm and was helpful from the start. Helped us beyond just answering the couple of questions we had and did not watch the clock like customer support at other places. He pointed out the simplicity and ease of use by explaining how to make the most of Clickfunnels. Thank you Rob, and thank you Clickfunnels!

25 November 2025
Unprompted review
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Reply from Clickfunnels

Thank you for the feedback! It’s great to hear that Rob was able to help you work through your questions and make things feel clear and approachable. We appreciate you sharing your experience and are glad the time was valuable for you.

Rated 1 out of 5 stars

Every single aspect of Clickfunnels is…

Every single aspect of Clickfunnels is has bugs. Limitation are everywhere. Software is clunky and misses basic features.

They have paused my account out of the blue and I'm actively losing money because I can't launch my Black Friday campaign.

This is costing me thousands of euros as we speak.

The list of bugs is endless:
- Bullet points deleting 2 at a time instead of 1. You press CTRL + Z nothing happens.
- Impossible to select the right container 50% of the time. You need to click Layers. It resets view every time you click something.
- You wanna know how big an image you just uploaded is? Impossible. Wanna order by name? Nope. Wanna see the image name? Nooope.
- Wanna save an Universal Component? The save button is hidden under the right inspector and it will take you 30 minutes to find.
- Wanna inspect your CSS fast? No way. It's in a very thin window.

The list goes on and on and on.

I'm just gonna test one funnel and then bring my business elsewhere.

Chat support is fast but atrocious. Spanish-accent people that send you random Loom video where they never fix anything. They seem to have no idea how the internet works, let alone internet marketing.

EDIT:
I increased to 3 stars.
The reason is, after spending some time exploring the whole platform, I have to say it's a really comprehensive platform and, even if at the beginning is counterintuitive, when you learn how to use it, it's very powerful.

It still remains that it's full of bug and lacks basic functions, so for me it's a 3 stars at the moment.

EDIT 2:
After continuing to use Clickfunnels 2.0, I unfortunately decided to bring it back to 1 stars.

The platform is unfathomably infested with bugs.

It doesn't matter if the platform design is great is things keep breaking every day.

They removed the support chat. AI bot says it's connecting you to a human and leaves you waiting.

Head of customer support reached out to me, offered his help, and then left me 3 days waiting for his response on a very basic matter.

I've been in internet business for 10 years. I imagine a beginner would simply give up.

You can also get a hint of the level of support by checking out their reply to this very review.

25 November 2025
Unprompted review
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Reply from Clickfunnels

Hi Marco, We appreciate your feedback. We're continuously working to improve our software, features.

Rated 5 out of 5 stars

As an absolute beginner

As an absolute beginner, I couldn't have asked for a better introduction to click funnels and the tools that are available to assist you through the process! Looking forward to becoming a,#funnelhacker! Thanks for the warm welcome and the confidence boost, that I too, can have success with click funnels. One Funnel Away,
James

21 November 2025
Unprompted review
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Reply from Clickfunnels

We're happy to hear that you had a positive introduction to click funnels! We're glad you feel confident and are excited to begin your journey. Thanks for your feedback!

Rated 5 out of 5 stars

I had issues with logging in my…

I had issues with logging in my training and there are where they get the 5 stars they responded really quickly and jumped on a call with me to fix everything. Highly recommend to got with the vip experience. Special thanks to Rob and Dante !

21 November 2025
Unprompted review
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Reply from Clickfunnels

We're happy to hear that our team quickly resolved your login issues! We appreciate your recommendation of the VIP experience and your feedback.

Rated 5 out of 5 stars

Who says you can't teach an old dog new tricks!

I am new to click funnels but not new to business & strategies! I have created a few funnels but was stuck on a few steps! Tyson walked me through the funnel & the necessary steps to fix my issues and allow me to go live with our funnels! The more funnels I create, the easier it gets and the more sales our company makes! Without his help it would've taken ma a lot longer! Thanks to Tyson & click funnels for all your help!

21 November 2025
Unprompted review
Clickfunnels logo

Reply from Clickfunnels

We're happy to hear that the support helped you launch your funnels! It's great to know that you're seeing increased sales as you create more funnels. Thanks for your feedback!

Rated 5 out of 5 stars

Tyson was an expert and made our…

Tyson was an expert and made our conversation very easy. he was also able to fix my issues fast.

20 November 2025
Unprompted review
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Reply from Clickfunnels

We are happy to hear that your issue was resolved quickly and easily. Thank you for your feedback.

Rated 5 out of 5 stars

Click Funnels Boom

David did an excellent Job guiding me with the platform. Click Funnels produces Millionaire Builders

20 November 2025
Unprompted review
Clickfunnels logo

Reply from Clickfunnels

We're glad you had a great experience with the platform guidance. We appreciate your positive feedback and time.

Rated 5 out of 5 stars

Tyson was a fantastic help to me

Tyson was a fantastic help to me, he explained the procedure's very clearly so that I could grasp how to do what I had previously thought to be difficult tasks very easily. It probably saved me hours or even days of trying to figure these things out for myself

19 November 2025
Unprompted review
Clickfunnels logo

Reply from Clickfunnels

We're happy to hear that the explanations were clear and helpful. We appreciate you sharing your positive experience and feedback with us.

Rated 1 out of 5 stars

Just fed up

Just fed up. Been using this for a year. Some bugs at the start but nothing major, but as we have aggressively scaled in the last 4 months it's been constant bugs that mean events arent firing / wrong events are firing etc. So much money has been wasted on ads because of click funnels. Their support just tries to give you work arounds for the bugs, and when they can't fix the bug a "ticket" gets made for their software team or whatever, that literally never got answered. I wish we setup on a different software originally. Anybody serious about growing to £100k/month - £1 million/month do not setup using clickfunnels.

15 November 2025
Unprompted review
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Reply from Clickfunnels

Thank you for taking the time to share your feedback and we’re truly sorry for the frustration this has caused.

We want every customer to be able to scale confidently, and we understand how disruptive it is when tracking or event triggers don’t behave as expected. The experience you described is not the standard we strive for, and we apologize for the delays and the reliance on workarounds rather than a timely resolution.

After reviewing this thoroughly, we can confirm that the issue you reported is a valid bug. It has been added to our development backlog, but it has not yet been scheduled for a release.

We genuinely appreciate your honest feedback as it helps us improve.

Rated 1 out of 5 stars

No one should use this software…

No one should use this software anymore.

Their product was good in 2018. It hasnt' basically been updated ever since.

They used to have live chat support, now they don't even have it anymore.

Product: Worthless.
Customer Support: Non-existent.

Please do yourself a favour and switch to a better software.

5 November 2025
Unprompted review
Clickfunnels logo

Reply from Clickfunnels

We are truly sorry to hear about your experience and appreciate you sharing your feedback. We understand how important reliable support and product improvements are.

We did launch an updated platform, ClickFunnels 2.0 with new features performance and most importantly, live chat support. Our goal is to make sure every customer has the tools and help they need to succeed.

We’d love the chance to connect and make things right. Please reach out to our support team at support@clickfunnels.com so we can assist you directly.

Thank you again for your feedback as it helps us keep improving.

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