Click&Go Holidays Reviews 

18,111
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, friendly, and thoroughly knowledgeable throughout the entire holiday planning process. Many travelers appreciate the exceptional customer service, great deals, and personalized guidance when organizing memorable trips. Some reviewers were not happy with occasional challenges, mentioning long phone hold times, extra fees for seat selections, or minor administrative snags. Despite these few hurdles, consumers consistently emphasize the overall convenience, ease of use, and great value of their travel arrangements. Overall, people look forward to booking future holidays with the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their extensive knowledge, patience, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising the staff for being... See more

Holidays

Reviewers mention high satisfaction with holidays, highlighting that staff members provide extremely helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are incredibly... See more

Service

Users describe positive interactions with service, highlighting the superb experience and efficient booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle at Click & Go Holidays was absolutely amazing when booking our cruise. She was so friendly, helpful and knowledgeable, and made the whole process completely stress-free. She answered all ou... See more

Company replied

Rated 5 out of 5 stars

Thank you for offering great deals in an accessible way, for shirt and long stay holidays. Keep up the good work. It's so easy to book a holiday on your website, and know that what you get will be fab... See more

Company replied

Rated 5 out of 5 stars

Had a problem with the name on passports your site said to put names down as on passport went to ryanair site to check flights and they had out second name without gap and wanted over 100 euro to cha... See more

Company replied

Rated 5 out of 5 stars

Michelle in click and go cruise holidays was great, I was unsure about booking a Royal Caribbean cruise as I'd been on MSC cruise and Michelle was was full of information about the ship, food ente... See more

Company replied


Company details

  1. #3 of 14 best companies in Travel Agency
  2. #2 of 5 best companies in Cruise Agency
  3. #2 of 6 best companies in Cruise Travel Agency
  4. #3 of 11 best companies in Tour Operator
  5. #1 of 8 best companies in Travel Aggregator

Written by the company

Trusted for our excellence in holidays by over 17,000 travellers. We are Ireland's Leading Holiday & Cruise Specialists. At Click&Go Holidays, our philosophy is simple – Easy, Flexible, and Affordable. We are the fastest and easiest way to book your next holiday online from Ireland. Every hotel, apartment, apart-hotel and villa on our website is personally reviewed and approved by our team before it goes live. If you prefer speaking to someone, our friendly contact centre team is always available to help you choose the perfect holiday. With Click&Go Holidays you get all the freedom of designing your own trip, but with the convenience and savings of booking everything (flights + accommodation) in one quick visit online. We are proud to be the only Irish travel company offering a super-low €1 holiday deposit per person. This covers your flights and accommodation for Sun and City destinations in Europe (including Aer Lingus flights), when booked at least 10 weeks in advance. Whether you're dreaming of great-value sun holidays, Cruising the open seas of the world, romantic 5-star getaways, fun family breaks, or weekend city escapes, we have a fantastic selection of holidays departing from Dublin, Cork, Shannon, Knock, Kerry, Belfast, and Derry. All holidaymakers want to feel secure and looked after when choosing where and who to travel with. At Click&Go Holidays, we do everything possible to make sure you feel confident and cared for from the moment you book until you return home. Start your search here and book the holiday you’ll look forward to!


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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4.9

All reviews

(18,111)

4,208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deborah was excellent

Deborah was excellent

12 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Ann Marie for your 5-star review. We are delighted to hear that you had such a positive experience and found Deborah from our Sales team to be excellent when booking your holiday.

Thank you for choosing to travel with Click&Go Holidays and hope you have a wonderful holiday.

All the Best
Brian
Click&Go Holidays

Rated 4 out of 5 stars

Fantastic staff but could do with more!

We had a fantastic experience with the staff, particularly Breda and Jodie, who both went above and beyond to help us.

We dealt with Breda on Friday evening while trying to book a cruise. Unfortunately, the booking portals were experiencing technical difficulties and kept glitching. Breda stayed until 7pm trying to get everything sorted for us to no avail.

Jodie then took over on Saturday and was equally brilliant. Breda had even messaged Jodie on her day off to make sure our booking was followed up. With portals still down she made direct contact with the cruise company and was finally able to secure our booking.

The only downside is that the team seems to be very understaffed, especially considering how busy they are. The phone waiting times can be very long, frustrating for both customers and the staff.

12 September 2026
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Reply from Click&Go Holidays

Thank you for the positive review.
We truly appreciate you sharing your positive experience with both Breda and Jodie from our cruise team. It is wonderful to hear that they both went above and beyond to assist you with your cruise booking, especially given the technical difficulties encountered. We are also grateful for your candid feedback regarding staffing levels and phone waiting times. We understand how frustrating this can be and are actively reviewing the booking process to improve efficiency and reduce wait times for all our customers. Your insights are invaluable as we continuously work to enhance our service.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

10 September 2026
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Reply from Click&Go Holidays

Thank you Patrick for your 5-star review. We are delighted to hear that you had such a positive experience and found Corina from our Sales team to be very helpful.

We appreciate your kind words and hope you have a wonderful holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

we have being booking with click and go…

we have being booking with click and go for many years now and we would not book with anyone else now.

8 September 2026
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Reply from Click&Go Holidays

Thank you Bernadette for the 5-star review.
We are so happy to hear of your continued support for Click&Go Holidays and positive experiences with us over the years.

We truly appreciate your kind words and look forward to you traveling with us again in the future.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

I booked our holiday with Click and Go late at night. The details of the flights, hotel, and area were just what I wanted. The details were perfect and the website is very easy to use.

My experience with Click and Go was very good. The website is very informative and very easy to follow. The booking only took a short time and I received my confirmation email immediately.

11 September 2026
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Reply from Click&Go Holidays

Thank you Breege for your wonderful 5-star review. We're delighted to hear that you found exactly what you were looking for and that our website made the booking process quick and easy. It's great to know the flight, hotel and destination information was clear and informative, and that your confirmation arrived straight away.

We really appreciate you choosing Click&Go Holidays and hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Booking process

My request to change hotel was no problem. Staff member Aaron was great to deal with replying to my emails with the information i needed to make a decision.

11 September 2026
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Reply from Click&Go Holidays

Thank you Bernard for the 5-star review.
We are so pleased to hear that your hotel change request was handled smoothly and straightforwardly. We appreciate you acknowledging Aaron's helpfulness in providing the information you needed.

We hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Gillian was very pleasant and helpful…

Gillian was very pleasant and helpful very nice to deal with

10 September 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Catherine for your 5-star review. We are delighted to hear that you had such a positive experience and found Gillian from our Holiday Support team to be very pleasant and helpful.

We appreciate your kind words and hope you have a wonderful holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

spoke with Deborah who was very helpful…

spoke with Deborah who was very helpful and guided us through the booking.

11 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you for your wonderful 5-star review. We are delighted to hear that Deborah from our Sales team provided such excellent assistance and guidance during your booking experience.

We appreciate your continued support for Click&Go Holidays and hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Zita was a pleasure to deal with knew…

Zita was a pleasure to deal with knew her job and compleated the booking efficiently

24 August 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Brian for your wonderful 5-star review. We are delighted to hear that Zita from our Sales team was a pleasure to deal with and efficiently completed your holiday booking.

We appreciate your continued support for Click&Go Holidays and hope you have a wonderful time on your holiday.


All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Click & Go Helpline

I called Click & Go with a checking in query and within 15 minutes all of my documentation had been emailed to me, job done with great efficiency and calm. Thanks very much to Gillian Ward. Superstar!

11 September 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Kate for your wonderful 5-star review. We are delighted to hear that your holiday check in query was handled with great efficiency and calm, and then all your documentation was promptly emailed to you by Gillian from the Holiday Support team.

We appreciate your kind words and hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Had a problem with the name on…

Had a problem with the name on passports your site said to put names down as on passport went to ryanair site to check flights and they had out second name without gap and wanted over 100 euro to change got in touch with yourselves and spoke to Georgia and she said would contact Ryanair messaged back within 5 mins all fixed so very good interaction with Georgia top marks for her
Ian

11 September 2026
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Reply from Click&Go Holidays

Thank you Ian for the 5-star review and kind words.
We are so pleased to hear about your positive experience with Georgia , especially regarding the swift resolution of your booking issue. It's wonderful to know that they were able to assist you efficiently and effectively.

Thank you for your continued support for Click&Go Holidays and we hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Review

Really helpful staff member. Very knowledgeable. Deborah cleared up details that I was unsure of from the website. Really lovely to speak to a person as opposed to prompts for websites and AI tools. I will return to Click and Go. I liked this service and also really like the Facebook videos.

8 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you for your wonderful 5-star review. We are delighted to hear that Deborah was very helpful and knowledgeable, clearing up details you were unsure of for your holiday. We are especially pleased that you enjoyed speaking with a person and that you like our social media videos.

Thank you for choosing to travel with Click&Go Holidays.
We hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

I recently booked with Click & Go (Yes Yes Yes)

I recently booked a holiday through Click&Go, and I cannot recommend Charlene highly enough. From start to finish, the entire booking transaction was completely seamless.Charlene truly went above and beyond, going out of her way to ensure that all of our flights, tickets, seat assignments, and accommodations were perfectly sorted before we traveled. She takes all the stress out of holiday planning. Charlene is an extraordinary person, an absolute professional, and a massive credit to the Click&Go team. Thank you so much for the exceptional service!

11 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Martin for your wonderful 5-star review. We are delighted to hear that your booking experience was seamless and stress-free. It's fantastic to know that Charlene ensured all your travel arrangements were perfectly sorted for your holiday.

We appreciate your kind words and recommendation for Click&Go Holidays. We hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Saw a cruise on Facebook sent an email…

Saw a cruise on Facebook sent an email straight away and had a call from a lovely girl called Linda she got me a great price and we booked it over the phone it was so easy

11 September 2026
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Reply from Click&Go Holidays

Thank you Tina for your wonderful 5-star review. We are delighted to hear that your booking experience with Linda from our team was so easy, straightforward and that you received a great value price for your cruise.

Thank you for choosing to travel with Click&Go Holidays.
We hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 4 out of 5 stars

Click and go staff were very helpful…

Click and go staff were very helpful and efficient.

20 August 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Eileen for your positive review. We are delighted to hear that Alan from our Sales team was very helpful and efficient during your experience with us.

Thank you for your continued support for Click&Go Holidays.
We hope that you have a wonderful time on your holiday.


All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Very easy to book and great deals

Very easy to book and great deals

11 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you David for your wonderful 5-star review. We are delighted to hear that you found the website booking process easy and that you appreciated the great deals available.

Thank you for choosing to travel with Click&Go Holidays.
We hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Linda was helpful and honest when I…

Linda was helpful and honest when I asked loads of questions as I was unsure of the area I was booking.

10 September 2026
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Reply from Click&Go Holidays

Thank you Mrs.Murphy for your wonderful 5-star review. We are so pleased to hear that Linda was helpful and clear with her information when you had many questions about your holiday booking.

We appreciate you choosing to travel with Click&Go Holidays and hope you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Zita was very helpful and informative…

Zita was very helpful and informative she made the booking process so easy from start to finish

26 August 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Tina for your wonderful 5-star review. We are delighted to hear that Zita was very helpful and informative, making your booking experience easy from start to finish.

We appreciate your kind words and hope you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Booked another Caribbean Cruise with…

Booked another Caribbean Cruise with Click and Go. As usual Michelle was are go to advisor on all things cruise related. She is efficient, extremely knowledgeable and an absolute pleasure to deal with. Nothing is too much trouble for her. Always replies promptly to any questions we may have. We look forward to booking many more cruises with her.

28 August 2026
Unprompted review
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Brian for your wonderful 5-star review. We are so pleased to hear that your cruise booking experience was excellent and that Michelle was efficient, knowledgeable, and a pleasure to deal with. It's fantastic to know that all your questions were promptly answered.

Thank you for your continued support and trust in Click&Go Holidays and we hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

Rated 5 out of 5 stars

Michelle mcmullen is a pleasure to deal with thank you Michelle

I was told the company was very good 👍
Dealing with michell was a great experience

10 September 2026
Click&Go Holidays logo

Reply from Click&Go Holidays

Thank you Liz for your 5-star review. We are delighted to hear that your experience with Michelle was great and that you were recommended to book with Click&Go Holidays.

Thank you for choosing to travel with us and we hope that you have a wonderful time on your holiday.

All the Best
Brian
Click&Go Holidays

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