We've used Cleartone now for 3 years and we've been really happy with the service provided. Whenever a tech issue arises with our comms systems the team are very helpful and responsive. Highly recom... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used for a couple years now, no complaints! Excellent customer service, truly care and want to see you and are business succeed. Thank you cleartone communications!
Company replied
We’ve been using Cleartone for our business phone number service for three years and couldn’t be happier. The setup was smooth, support has always been quick and professional. Highly recommend.
Company replied
Great service for a business landline number. Connects to mobile phone and very easy to take work calls when out and about. Thanks to David for always sorting a good deal each year we renew.
Company details
Information provided by various external sources
Cleartone specialise in Virtual Numbers which can be linked to any Landline or Mobile Worldwide. Local and National Virtual Numbers Available.
Contact info
78 York St, W1H 1DP, London, United Kingdom
- 02071014055
- info@cleartoneholdings.co.uk
- www.cleartonecommunications.co.uk
4.0
Great
225 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Happy user for years...
I've been using Cleartone as a provider for our company's customer phone support line for years, and can definitely recommend for an easy to set up, affordable service.
11 February 2021
Unprompted review
Using them for few years now and never…
Using them for few years now and never had any problem. Customer services is great always helpful, very cost effective with high standards of service. Highly recommend
Malik
11 February 2021
Unprompted review
Great service
Great service. Just renewed for second year. Recommend without hesitation!
11 February 2021
Unprompted review
Excellent Service!
Had a very good experience - got a great rate for a virtual number, up and running VERY quickly!
Great to deal with and I'd happily recommend their services.
Thanks David!
9 February 2021
Unprompted review
Cleartone provide me with an 0207…
Cleartone provide me with an 0207 number for my business. The service is excellent and the customer service is quick and efficient. We would definitely recommend...
9 February 2021
Unprompted review
This a very professional and efficient…
This a very professional and efficient service. We are very satisfied.
3 February 2021
Unprompted review
Great product and service.
Great product and service for our small business. The product was demonstrated well and set up quickly. Many thanks to the Cleartone team for all your help.
2 February 2021
Unprompted review
Excellent Customer Service
Excellent Customer Service. I spoke to an agent called David who is really professional and friendly. He got me set up with a landline number and it was done so quick!! Highly Recommend.
2 February 2021
Unprompted review
Great experience with Cleartone…
Great experience with Cleartone Communications Ltd. I have found that their sales and customer service is vibrant and helpful. The main feature that I wanted was the useful 'Call Whisper' feature and this is clear in quality and I like that it can be tailored, so I'm pleased.
2 February 2021
Unprompted review
I would highly recommend using this…
I would highly recommend using this company for your virtual telephone number The customer service is second to none and I would not hesitate to recommend my freinds and family to use there service cheers David
1 February 2021
Unprompted review
Oustanding service
I have use this service for 12 month. the customer service are great. great value for money. I never missed a call even when i am away.
20 January 2021
Unprompted review
One of the best communications companies
I absolutely love these guys. David has dealt with me since 2019 when we started. He is professional and very helpful. Love the service they offer and the honesty. Best out there, and i've tried a few
13 November 2020
Unprompted review
Professional
Professional, reasonably priced, works great, good customer service
29 October 2020
Unprompted review
Great service
Great service. Friendly, knowledgeable staff and good rates. Highly recommend.
13 October 2020
Unprompted review
Four stars, could have been five.
My phone call from the staff member was courteous and I received the information and service I required.
However, there was degree of attempted upselling which was unnecessary and is why I do not give this company 5 stars.
30 September 2020
Unprompted review
I loved everything about the sales…
I loved everything about the sales pitch, professional and smoothly handled. Great service all round.
30 September 2020
Unprompted review
Trying to quadruple the cost to renew!!!
Terrible service I had my business number for a year, once it ran out I contacted them to re new and was told ( it’s my lucky day ) as number was still available but now the price was four times the amount from the previous year!!!! Absolute disgraceful way to treat a existing customer! Extremely poor service
15 June 2020
Unprompted review
Break the law
They have no idea of their legal responsibilities NOT to call companies on the telephone preference service list. Supposedly they buy cleasened lists, clearly not, and when you give a bad review they call you a keyboard warrior! They lie in their calls, I wish to speak to x I have already been talking to him, apparently think staff will not check!
4 June 2020
Unprompted review
Reply from Cleartone Communications Limited
Hi Julie,
Thanks for the feedback, even though it was negative. Firstly can I apologise you had a bad experience, we have thousands of happy customers, and we try so very hard to keep everyone happy.
My Director would be more than happy to speak with you about this personally if you wish to email us your contact details – accounts@cleartoneholdings.co.uk
Lastly Cleartone have never purchased any lists - cleansed or otherwise . We as a business ONLY deal with incoming enquiries or fulfil orders for 3rd party partners, so I am not sure where that confusion came from.
We look forward to hearing from you so we can sort this out to your satisfaction
Kind regards the Cleartone team
Quick easy to set up great value great…
Quick easy to set up great value great customer service recommended highly
29 April 2020
Unprompted review
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