We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
No. 1 Royal Exchange Avenue, EC3V 3LT, London, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Seamless as usual
25 April 2022
Reply from Clearing: Previously WhitesPay
Hi Christopher,
Thank you for your kind words. We're really pleased that you are happy with the service you have received.
We really value your feedback and look forward to hearing from you soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Very good service
Easy, simple and polite to deal with. A special thanks to Sam and Tom for their help to arrange payment for my first UK property. Highly recommended and will use again in the future.
8 April 2022
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Kelvin,
Thank you for taking the time to leave this review for us. We really appreciate your comments and we look forward to working with you again in the future.
Thanks once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Alwasy easy to deal with.
6 April 2022
Reply from Clearing: Previously WhitesPay
Hi James,
Thank you for this lovely review. It’s great to receive such kind feedback from our customers.
Thanks for your continued support as always.
Kind regards,
Alexis Sheppard
Payments Administrator
A simple transaction as usual
A simple transaction as usual; clearly explained and efficiently transacted.
31 March 2022
Reply from Clearing: Previously WhitesPay
Hi Stephen,
On behalf of all of us here at WhitesPay, I would like to thank you for such a lovely review. We hope to hear from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Excellent efficient and fast service
25 March 2022
Reply from Clearing: Previously WhitesPay
Hi Robert,
Thank you for your positive comments. We're really pleased that you are happy with the service you have received.
We really value your feedback and look forward to speaking to you again in the future.
Kind regards,
Alexis Sheppard
Payments Administrator
Very good ,professional service ,1st…very satisfied customer
Very good ,professional service ,1st class job
Bang on ,ticked all the boxes, perfect 👍
23 March 2022
Reply from Clearing: Previously WhitesPay
Hi Gary,
Thank you for such wonderful comments. We're really pleased that you are happy with the service you have received. We value your feedback and appreciate you taking the time to complete this review.
Thanks once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for writing such a fabulous review. We're delighted to hear that you're pleased with the service you received from WhitesPay and we can't wait to hear from you again soon.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
My overall experience was good.with a…
My overall experience was good.with a fast and efficient outcome.
16 March 2022
Reply from Clearing: Previously WhitesPay
Hi Peter,
Thank you for your wonderful comments. We're really pleased to hear that the service you received was efficient and up to your expectations.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
All perfect as always
5 March 2022
Reply from Clearing: Previously WhitesPay
Hi David,
Thank you for this 5* review. It’s great to receive such lovely feedback from our customers.
Thanks for your continued support.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi Mike,
Thank you for your kind review. It’s great to receive such lovely feedback from our customers.
Thanks for your continued support.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi Catherine,
Thanks for your wonderful comments. We're really pleased to hear that you find us efficient and good communicators.
We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Excellent service
Excellent service. Very quick and efficient . A big thank you to Miranda and Tom.
31 January 2022
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Mark,
Thank you for taking the time to complete this review. It's great to receive such positive feedback from our customers and we look forward to hearing from you again.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi Malcolm,
Thanks for leaving this wonderful review. We're really pleased to hear that you find our service efficient and professional.
Thank you once again and we look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Top class
Right from the start of the process all responses were quick. Back up help and advice when things didn't quite go right was top class
20 January 2022
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your lovely comments. We're really pleased to hear that the service you received was excellent and we hope to hear from you again soon.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Very disappointed
Very disappointed, it appears that brexit is affecting all aspects of our lives, including transferring funds from the U.K. to Europe. What used to be a straight forward exercise has become a nightmare. Unfortunately I have had to take my business elsewhere having used Whitespay for many years. Rather sad.
15 January 2022
Reply from Clearing: Previously WhitesPay
Hi Nigel,
We're really sorry to hear that you have decided not to use WhitesPay anymore.
Due to the new EU regulations, unfortunately the change in your account details was out of our control. The updated bank details were provided to you and we have not had an issue with clients sending funds using these details previously. We hope that you may be able to get this issue resolved with your bank and that you would consider using us again in the future.
Kind regards,
Leanne Allen
Client Relationship Manager
Friendly and profession services
I received friendly and professional service from the team at WhitesPay. I would not hesitate to use them again or recommend their services.
15 December 2021
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for writing such a lovely review. We're delighted to hear that you're pleased with the service you received from WhitesPay and we would love to hear from you again in the future.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
As good as ever.
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one working day. Would have no problem recommending this company, professional and trustworthy.
22 November 2021
Reply from Clearing: Previously WhitesPay
Hi Peter,
Thank you for your wonderful comments. We're really pleased to hear that the service is as good as you remember and we hope to hear from you again soon.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
Reply from Clearing: Previously WhitesPay
Hi Sharon,
Thank you for taking the time to complete this review. It's great to receive such positive feedback and we look forward to continuing to work with you going forwards.
Kind regards,
Alexis Sheppard
Payments Administrator
Very friendly and personal service.
Very friendly and personal service to assist in the quick non-fussy transfer of money payments. I have used them for several years. thanks to all the team.
29 September 2021
Reply from Clearing: Previously WhitesPay
Hi Darrall,
On behalf of all of us here at WhitesPay, I would like to thank you for this kind review. We hope to hear from you again very soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Excellent service from a very…
Excellent service from a very professional company
Have been using them now for 7 years…. No problems at all.
29 September 2021
Reply from Clearing: Previously WhitesPay
Hi Paul,
Thank you for your kind words. We're really pleased that you are happy with the service you have received.
We really value your feedback and look forward to speaking to you soon.
Kind regards,
Alexis Sheppard
Payments Administrator
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