Clearhill Reviews 

49
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I used the machine in Millfield SC Balbriggan. Clearhill photo are not a recognised user on passport renewal website. Used code to download photo and then uploaded to passport online but passport onl... See more

Company replied

Rated 3 out of 5 stars

Got a photo taken at a booth in NI for a driving licence renewal. I was just going through the online renewal process and the photo taken is not acceptable as the filesize is too small - minimum... See more

Company replied

Rated 1 out of 5 stars

Scammers I used the Photo Booth , it took my money via Apple Pay but didn’t deliver the pictures . I contacted the number (which didn’t exist ) . Then went online and emailed the head office ,... See more

Company replied

Rated 1 out of 5 stars

A few weeks ago a ride stole our pound in cabot circus,bristol but i just had a moan to myself and carried on. Yesterday i put another pound in the same machine assuming any issues would be fixed... See more

Company details

  1. Shopping Mall

Written by the company

Clearhill are the premier providers of fun! They are experts in retail entertainment, supplying Kiddie Rides, Sport Games, FunHub Zones, Carousels, Photo Booths, Luxury Massage Chairs and Gift Card Program Management.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

49 reviews

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No recent history of asking for reviews

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1.6

All reviews

(49)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent, I removed my daughter's.ic8n resume a few weeks ago and money was taken from my account without my permission, and I cannot cancel it? I'm going to go to court. What are these types of companies doing in the market?

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Took passport photo

Took passport photo, machine told me first photo was wrong. Second photo was fine. I mistakenly thought the code on the photo was for the passport office to download photo. I rang company, spoke to lovely helpful girl who advised me what I needed to do, I would use this company again

13 April 2024
Unprompted review
Rated 1 out of 5 stars

photo booth in lisburn

used a photo booth in lisburn mall to take passport photos of myself and my wife. Followed the guidlines and got the prints and a download code. Only after getting home did I notice my photo set said ICAO approved, but my wifes said NOT approved. there was no indication of this prior to taking the picture and no indication as to why it was not approved. I tried downloading the photos but it comes up with an error message for both sets. Tried scanning the photo to my computer but the quality is so poor that it would be a waste of time to submit it for a passport. All in all a waste of £12 and I will now have to go elsewhere to have proper quality photos taken. Definitely would not recommend these machines for passport photos - very disappointed.

20 August 2023
Unprompted review
Rated 1 out of 5 stars

File too small for passport office, so useless.

ICAO approved photo does not have enough KB to be accepted by the Passport Office. Customer Service not open on Saturday to help. No info on website either. Complete waste of time and £6, and I need this photo urgently.

4 August 2023
Unprompted review
Rated 4 out of 5 stars

Poor product but great customer service

I had used a photo booth in Dublin city centre for an online passport application. However, it turned out the server was down so while I received my physical photos, it didn't include the code to allow me to upload my photos online...which I needed.

I phoned the Customer Services number & got through to someone immediately. I explained to her what had happened & she arranged for a refund which I received in a couple of days.

The rating is for the lady I was speaking to & who had helped with the issue. While the product didn't work, the Customer Service representative apologised for the inconvenience, was polite & very helpful.

26 July 2023
Unprompted review
Rated 4 out of 5 stars

Used one of the children’s rides and…

Used one of the children’s rides and machine appeared to take payment on Apple Pay but did not work. Presumed payment not gone through so used cash. Later realised payment taken. Phoned the company and refunded
Staff very helpful

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Used one of there machines for passport photo's

Used one of there machines for passport photos, wasted £18 trying to get approved pictures, kept getting shadows so pictures not approved, and when we finally got an approved picture, it wasn't accepted online as picture size and quality to small......
Complete waste of money....

30 May 2023
Unprompted review
Rated 1 out of 5 stars

I took a pic half an hr ago in Harrow…

I took a pic half an hr ago in Harrow London. Got a message that due to a connection problem photo was not uploaded to server and not possible to generate a code to download the pic. Hence i didn't get an pic but yet the money was being taken ftom my bank account. Tried to ring customer service but no one picked up and it went to voicemail. Has just sent an email and waiting to hear back from them. One of the worst service . Its called stealing . Am disabled and now need to contact my bank. Such a big hassle now.
Today 16 dec no one has contacted me. No email and no phone call. Very dodgy company and untrustworthy. I wish i could leave no stars as very frustrating. U pay for nothing. Beware of them as they are not worth ur time and money.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I don’t usually leave reviews but after what Iv read in previous comments I feel this time I have to .
After experiencing problems with one of the machines in Leeds I rang customer service and they got back to me immediately with a full refund .
Absolutely no problem whatsoever !
Top service
Lovely customer adviser
Absolutely no problem whatsoever..

29 August 2022
Unprompted review
Rated 1 out of 5 stars

I tried to get my id photo 6 times I…

I tried to get my id photo 6 times I tried and the machine was not working properly yet I have been charged £30 I want my money refunded as the machine was not working. Took the money out of my bank account £30 6 times I tried to use it . Damm con don't use these crap machines been intouch with my bank to get my money refunded and this transaction cancel ..

10 August 2022
Unprompted review
Rated 1 out of 5 stars

Carny joke

Circus bus in skelmersdale concourse centre is a waste of money. None of the interactive buttons work. Don’t bother paying

22 July 2022
Unprompted review
Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. Got driving licence photo's at Park Centre Belfast. They are so dark you cannot make my face out clearly and they cannot be used. £6 wasted. Avoid this booth at all costs.

18 December 2021
Unprompted review

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