CLAVIS sprog & kompetence Reviews 50

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Hello , I have been a student at Clavis for a while and even if I chosen not to write in danish , the reason it is I would like to be more friendly for possible people interested to join Clavis.It is... See more

Company replied

Rated 1 out of 5 stars

Long story short. Because Clavis take over the danish school in Greve instead of UC Plus I had to change into Clavis. I have passed my module before the change and decide to take a b... See more

Company replied

Rated 5 out of 5 stars

I have just finished 1:1 lessons with one of the teachers in preparation for PD2 (oral exam) and I am so happy with the experience and outcome. I got really specific and precise instruction plus lots... See more

Company replied

Rated 1 out of 5 stars

Really bad school. New teacher every lesson. Widely mixed classes with both experienced students and beginners. The school are only interested in making money and one teacher even told that it is not... See more

Company replied

Company details

  1. Educational Institution

Written by the company

CLAVIS tilbyder danskuddannelse til voksne udlændinge, FVU, ordblinde- og privatundervisning. Vi er en non profit virksomhed med 40 års erfaring. Vi har afdelinger i Greve, København og Aarhus


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2.9

Average

TrustScore 3 out of 5

50 reviews

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Rated 1 out of 5 stars

Insane

Long story short.
Because Clavis take over the danish school in Greve instead of UC Plus I had to change into Clavis.
I have passed my module before the change and decide to take a break. During my brake Clavis took my deposit and start my next module, without announcing.
I have wrote to them and called them thousands of times, so they can respect my decision for a break between the modules. (By law)
After I decide to start my module, Clavis decide to assign me two weeks after I have started the module for a test. I failed (of course, who can learn danish for two weeks?!) three weeks after I got an email that we need to hold an online meeting out of nowhere. The lady from the meeting starting to offers me to became a student in Clavis, where I was like what? Wait… i am already a student in Clavis, she said I was not… then I told her the whole story mentioning my kursist nummer, the fact that I have payed my deposit… she said I can’t see it in the system and assigned me to a new class 😄
Wait, wait… the story continues… I took summer vacation for 4 weeks and the day after I was back I had to have another test (insaaane), i have called and told them that this is not okay, what the hell of danish I can learn on my summer vacation.
I have asked how much time I have to pass my exams and not loose my deposit - they said pleeeenty of time, chill out!
For the past 3 weeks every week I am holding oral, writing and reading exams. So far so good, thanks God - I passed them! After that I got an email where its says - Congratulations, You have passed Your module, but sadly You lost Your deposit You have to pay new one to continue.

Explain me… why and how I am allow to hold exams, attending classes but loose my deposit, because the school decided to mess up my whole module period by changing my classes, take me back to school out of nowhere being their student already…

This school is just a parody and it is a shame that such an education institution exist.
Hope all people’s deposits which You took making mistakes on students back make You better institution!

I would never ever recommend Clavis for a language school.

The only one positive thing I can say is that my teacher was a really nice smart guy! And the star is for him.

17 November 2025
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Margarita
We understand this situation has been frustrating, and we appreciate your effort to explain what happened. We have reviewed your case and would like to clarify the applicable rules and timeline.

You were transferred to CLAVIS with a deposit for DU2 module 4.
Your start date was January 27, 2025, and the deposit was valid until October 3, 2025, in accordance with the Danish Language Education Act.
You successfully completed module 4 on November 10, 2025, which was beyond the validity period. Under §13 and §14 of the Danish Language Education Act, deposits are forfeited if the module is not completed within the set timeframe.

Relevant regulation:
1. A deposit of DKK 2,000 is required per module for S-course students.
2. The deposit is refunded only if the module test is passed within the official timeframe:
1. Module 1: 6 months
2. Module 2: 6 months
3. Module 3: 7 months
4. Module 4: 8 months
5. Module 5: 9 months
6. Module 6: 9 months

(See Executive Order on Danish Language Education, Annex 2).

Since the deadline was exceeded, the deposit cannot be refunded to you. As per the regulations, the forfeited deposit will be transferred to your municipality. This is standard procedure under the Danish Language Education Act.
To proceed with module 5, a new deposit is required.

We would like to get in contact with you to reach a shared clarification and would greatly appreciate it if you could contact us – please call Teamleder Virginija Gerulé at 41738103.

We remain committed to supporting your continued learning.

Sincerely,
Wissam S. Chami

Rated 1 out of 5 stars

Really bad school

Really bad school. New teacher every lesson. Widely mixed classes with both experienced students and beginners. The school are only interested in making money and one teacher even told that it is not so important to learn danish if you just pass the test.
It is a waste of time to go there.

20 February 2025
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Rickard

Thank you for your feedback. We take your concerns seriously and have already been in contact with you to clarify the situations. If you have any further questions or issues you want to clarify, you are very welcome to reach out.

Kind regards,
CLAVIS, Monika

Rated 5 out of 5 stars

I am very happy with my 1:1 instruction

I have just finished 1:1 lessons with one of the teachers in preparation for PD2 (oral exam) and I am so happy with the experience and outcome. I got really specific and precise instruction plus lots of practice in a very short amount of time. The experience initially didn’t start well as my first teacher did not really know what she was doing. But as soon as I raised this with the school I was allocated a new (and fantastic) teacher the next day. I don’t think we can expect businesses to be perfect but the real test comes when something goes wrong - it is so important to see how the company responds to the feedback. In this case I couldn’t have asked for more.

10 December 2024
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Donna,

Thank you so much for your review and feedback. It means a lot to us! We’re keeping our fingers crossed for your oral PD2 exam.

Have a great weekend!

Best regards Monika / CLAVIS

Rated 1 out of 5 stars

STAY AWAY FROM CLAVIS

STAY AWAY FROM CLAVIS. It is a waste of time, energy and money.

For danish lessons, it is better to find another place

31 January 2024
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Troels Juul Mikkelsen,

We are sorry to read your review. We would very much like to get in contact to clarify and learn more about your experience. We are not able to find you as a student and therefore do not have your contact information. However, you are welcome to contact Head of Education, Mette Brandt, at 22105399.

Best regards,
Monika / CLAVIS

Rated 1 out of 5 stars

A fraud school without any organization

I wish to give zero star, because:
1. First, this school does not have any organization. Students with broad variations in Danish levels were put in one class. Nobody understands what learning should be expected/achieved and what is required in the exam.
2. The above point results in a big fail rate in moduletest, ~50% for module 1. As you are in higher modules, the rate can be higher, fx, ~75%. After you fail, you ask them how many times you could take the test, they never say. I just heard recently that, one have only 3 times to take a test. Then it's obvious, they want you to to fail and take your money.
3. As mentioned in the 2nd point, they always hide (or even called cheat). This year they close the Aarhus center. They already knew a few months beforehand. But they never told students and kept behaving normally. Then student started learning new modules and failed. At the last moment, they talked about closing the school, so students had no chance to re-test and lost the deposit.
4. The 3rd point is not the thing they do first time. A few years ago they did the same thing in Copenhagen. They closed the Copenhagen center and changed to another place (Aarhus) to cheat students again.
5. I wonder how they were selected by the government among all other schools. This also indicates the government did not do enough investigation before making the decision (or they just dont care. It is suspicious that they may think, why should I care about foreigners?) As an international researcher, I don't need Danish at all. I choose to learn only because of the respect of Danish culture and the country. It turns out I made a bad choice.
6. Students, teachers, and also administrative people should run away from this school asap. You won't get learning/career progress here at all!

26 June 2024
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Lina Liu,

Thank you for your feedback, which we are very sorry to read. We would very much like to get in contact with you to clear up any misunderstandings regarding each point you have mentioned.

We would greatly appreciate it if you would contact the Head of Education, Mette Brandt, at 22105399.

Best regards,
Monika / CLAVIS

Rated 1 out of 5 stars

Shocking..

I started at Clavis Aarhus with great ambitions and huge enthusiasm to learn Danish. I left with the most shocking experience I'd never wish it to happen to anyone else.

Location/Place: easy to reach. that's all i can say as i attended the class online.

Online system: quite poor. mistakes and errors very often. the biggest one was when they messed up zoom subscription causing online class to be cancelled.

Teaching: poor. all three teachers i met didn't appear to care much. we were asked for feedbacks once or twice but our opinions were never taken in account. materials were ok and practical but never taken seriously. no teaching plan/syllabus. i could go on and on.. let me stop here and repeat the overall summary again, POOR.

Administration: very poor. everything doesn't comply to school standards. staff pretend to be helpful but in fact they don't care. one of the most shocking experiences is to hear from an admin staff, "the teachers should not take time to provide feedbacks on the students exams."

Thus, at Clavis Aarhus, one can NEVER learn from what went wrong in exams and how one can improve further. Students only get pass or fail as results. Never explanation / score revision. Not even score benchmarks like how many percentage must one reach to pass.

I have been through schools and education organizations as both student and teacher. Never in my entire life have I seen anything like this. It is not just me - my classmates and my family who witnessed it all - they also feel the same way.

1 November 2023
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Anonymous

We are very sorry to read about your experience with CLAVIS Aarhus and any difficulties it may have caused you. It is difficult for us to investigate and clarify the matter further, as you have chosen to remain anonymous - but you are more than welcome to contact us so we could enter into a dialogue about the matter.

We wish for you to be satisfied with your future Danish Education.

Best regards, Monika/CLAVIS

Rated 5 out of 5 stars

Hello

Hello , I have been a student at Clavis for a while and even if I chosen not to write in danish , the reason it is I would like to be more friendly for possible people interested to join Clavis.It is a great place with great people who do their best for us.The lessons are well structured , there are plenty of materials , online and on paper, administration is super friendly and helpfull.Nothing bad to be sad about Clavis

13 June 2024
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Lemnaru Alexandru Gabriel,

Thank you so much for your fine review. We really appreciate it a lot, and it means a great deal to us. Have a nice day :-)

Best regards
Monika/CLAVIS

Rated 1 out of 5 stars

Very Disappointed

Overall, a very disappointing experience. As a student, I trust that the educator is teaching and demanding a standard of development that matches the test level. In the end, I found myself unable to speak sufficiently, as the demands of the teacher did not closely resemble the demands of the test. And, in the end, it's the student who suffers for it - not just in passing but in the time spent attempting to overcome the gap between level of expectations within the school. I discourage anyone from taking a course with Clavis, more out of the interest of time than of money - and stress. I put a lot of emphasis on regularly attending classes - I am now searching for a program where I can invest my time more wisely, feel good about my development and feel confident I'm reaching a goal. Not left to drown.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Worst school ever

Worst school ever. They kept losing my records and when I was taking exam for module 4 the examiner did not behave professionally at all. She turned on the boombox for the listening exam 😂 and started wrapping different paper into plastic files, making such a loud noise so that it was extremely hard to hear the audio. The result: many people failed listening part and had to retake it. I was the one who asked her to stop making noise, in response she looked at me like I owed her something 😂. She turned up the volume a little bit and continued making noise. This school is organized to take government money for foreigner students, they don't care how well you will do. It reminds me of what government contractors do in my home country. It's worse of course but the basis of the scheme is pretty the same and we call it money laundering.

16 January 2022
Unprompted review
Rated 1 out of 5 stars

Terrible and disorganized. They lost my exam

I went to clavis for module 1 and 2. As of now, my module 2 exam is still missing after almost two weeks.
Doing the module 2 exam was extremely uncoordinated. I couldn’t do it when the rest of my group work as supposed to do it, because I had other university exams, so I asked for a later date.
I was first offered the oral part on 29/06 and the written part on the 30/06. Then, they signed me up for another oral exam date (21/06) and told me the day before, when I had said no to it because it was too close and I needed a bit more time to practice. So I panicked, and tried to fix the problem. Julie called me the next day, apologized for the miss understanding, and said that they would give me another date. But then she forgot to sing me up, so on the day of the oral exam I emailed them to double check and found out that the person who told me she would fix it all (Julie) hasn’t fixed it. I was assigned a time last minute on the 29/06, which was very stressful to deal with and made the exam harder than it should be, worrying about it all.
Then, the next day (Thursday 30/06) I did the written part. Only to get an email the day after day (Friday 01/07) saying I hadn’t shown up to the exam. But I had, with Andres as the examiner, and I with an exam that was from December 2011, including a text about Claudia.
So that’s when they found out I had been signed to two exams at the same time. One would think that after that issue, they would at least try to solve the problem, but no. My girlfriend got her exam results two days after her exam, which was on the same day as mine, meanwhile It has been almost two weeks, and they still haven’t found my exam.
They told me that they will let me know next week if I passed or not, that they have to find the professor first. So if it turns out that I didn’t pass, I will have to go to another far away location to re-do the exam due to their own mistakes.
They have the worst organization I have ever seen in a language school. And they lost my exam.
Do not sign up to this school.

13 July 2022
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Cinthya,
We are very sorry to read about your experience and the confusion concerning dates and module test certificate. This is not an ideal situation, and we can only apologize for the inconvenience it has costed you. We always strive to do better, so we appreciate your feedback although it is not one of the most satisfied reviews we could wish for. Have a nice day, best regards Monika/CLAVIS

Rated 1 out of 5 stars

Unprofessional

My wife had booked a meeting for an evaluation and the representative from CLAVIS failed to show up. Use UCPlus or Studieskolen instead.

10 June 2022
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Tommy

We are sorry to see that you and your wife aren't satisfied with CLAVIS. However, I know that everything should be fine now :)

Best regards
Stine/CLAVIS

Rated 1 out of 5 stars

Hi, I am phd student in Denmark.

Hi,I can’t recommend this school for people who really want to learn Danish and being integrated in the Danish society.The administration doesn’t know what they are doing.I was dropped from duo3 modul 3 even though I passed the test.The explanation came later with the letter.The main reason was that my English was really bad that is why I couldn’t continue on duo3. By the way I am studying on the phd program on the Royal Danish music academy in Copenhagen.My English was checked at the second round of my audition before entering the program.Studying phd program in DKDM requires advanced level of the English language. I texted to my friends from group in Clavis and they were really choked!It is unbelievable and choking that it could happen in Danmark!Lying in public is one of the worst things what you can do!It shows the unprofessional behavior with lack of knowledge of educational process and something else…as you see . Some mounts ago I had the meeting with manager of the Danish Radio as he wanted to hire me for the concert (it was a solo concert)where I had to give an interview in English.He would chose me if I couldn’t speak English on the very good lever for sure…By the way the coordinator’s level of English was really primitive!

2 March 2022
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Tanja

Thank you for your review. We know that you have been in contact amongst others with Janne, head of department in CLAVIS Copenhagen about the situation.

Without going into further specifics details in public, we can inform you, that we always make a thorough and professional assessment of each student. At the assessments several parameters are being used – which we also have explained in the letter you have received.
We are of course sad that this is your perception of the process. However, you are very welcome to get a professional assessment at another language school.

Best regards
Stine/CLAVIS

Rated 1 out of 5 stars

I was attending to these lessons for before I gave up

I was attending to these lessons for about 2 months before deciding to quit. My teacher had the worst handwriting to the point I could not understand the differences between ‘B’ & ‘V’. There was constant noise coming from the other rooms in the building which made me unfocused. The teacher seemed very conventional to the point she stated that it was not fit for the language to apply they/them to the language when referring to someone since the language was made for either He or She. It was rude and unpleasant, and unnecessary. Then we changed teachers for one day, which completely changed the level of studies to the point I could not even follow up. I gave up. Before joining the classes in real life, there was a teacher who did an interview with me and he was so lovely, I wished he had given me the classes, instead of a right-wing unfit teacher that was unpleasant to learn from, the language was already hard enough yet it was not fun. I suggest if you want to learn this language you go elsewhere. I called them today asking for a complaining form and was told that it doesn't exist... which seemed odd...

18 January 2022
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Karim

We are sorry to read about your experience with CLAVIS.

We know that you have been invited to a meeting with Janne, head of department in Copenhagen to talk about your experience and how we can do better but unfortunately you have refused.

We hope that you'll find a place that suits you and your expectations :)

Have a nice day.

Best regards
Stine/CLAVIS

Rated 2 out of 5 stars

Mixed levels of teaching

I had 2 different teachers and the standard was completly different with both. One was really good, positive and we learnt a lot. Another was uninterested, missed many classes, never set or checked any homework, never gave practice tests and we learnt nothing.

8 January 2022
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Manu

We are very sorry to hear about your experience with CLAVIS. We always strive to provide te best service possible. However, since we only have your first name we can't find you in our system.

We would very much appreciate if you will write us at markom@clavis.org, so we can get your feedback in person.

We look forward hearing from you.

Best regards
Stine/CLAVIS

Rated 1 out of 5 stars

Don't bother with them - they don't refund your money back!

Don't bother - they won't give you your money back :(

I wanted to do studieprøven earlier this year but as I was on maternity leave and struggling to prepare for the test I asked for it to be delayed, which they accepted and I really appreciated. Now to the next time for the test (November) and I can't get the day off work to do the test, yet I'm being told that they can't reschedulw the test nor give me a refund! Waste of so much money for nothing!!! I'm so angry and upset!

30 October 2021
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Elizabeth

We are sorry that you are not satisfied with our rules of refund. We will do our best to explain more detailed.

As you write, you signed up for the test in the spring, and wanted to move your test date to next exam term, which we usually don’t do. In relation to our payment terms we refund the full amount before the registration deadline. In this case you could have chosen to get the full amount back when you signed up for the first time and then sign up again at next term. Since you wanted to postpone your test, this deadline has of course been exceeded. The reason for this is that we have begun a process in which we, among other things, report to the ministry, and registers you in the system, which is why you can no longer get the amount returned.

Have a nice day :-)

Best regards
Stine/CLAVIS

Rated 1 out of 5 stars

Clavis Kbh not recommended for studieprøven

Unfortunately, I did not know before registering for studieprøven, that there is such a tremendous difference with the schools!

While fx UCplus Kbh is giving their students the possibility to write "studieprøvens skriftlige del 3" on the computer, we have to write the 3 hour lasting part of the exam by hand with Clavis. Clavis also does not give access to online dictionaries.

It is completely unacceptable, that such an important exam is taking place under such different conditions. It is completely unacceptable, that Clavis is apparently not capable of organizing the needed ressources in order to give their students optimal chances to pass the test.

I'm of the opinion, that students of UCplus clearly have an advantage of passing studieprøven.

10 May 2021
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear CE

Thank you for the above mentioned feedback and review regarding taking the SP exam.

CLAVIS is Denmark's largest exam provider within Danish as a second language. We organize exams for over 5.000 examinees each year. Due to the large number of examinees per location, we unfortunately have to have some limitations eg in connection with the possibility of using PC.

Unfortunately, we do not have unlimited resources and we have therefore prioritized our own students and gave them this possibility. From the next semester, however, we have decided to give all SP examinees the opportunity to bring their own laptop.

We apologize for the inconvenience that might have caused you.

Best regards
Monika, CLAVIS

Rated 5 out of 5 stars

Great school and great experience

The communication was smooth. The school was adapted to this corona crisis and change the course to online efficiently. It was especially important for me just before the exam PD3. I know the efficiency of the online course is extremely depend on the teacher as well, so I am sending a huge thank you to Brian :) I cannot tell anything on the negative side.

10 May 2021
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Zoltán

Thank you very much for the nice words and the five stars.

Have a nice day :)

Best regards
Stine/CLAVIS

Rated 4 out of 5 stars

Positive experience

I was quite hesitant after reading the reviews but my experience was quite good. I attended an online class in the evening twice a week which was very convenient. Our class was amazing, everyone was friendly and helpful, it was a lot of fun to attend the classes. In terms of teaching it was much better than the previous course I attended somewhere else. I can speak Danish much better now, it was a big improvement. Homeworks were well-chosen. My communication with the managerial staff was very positive too. They were responsive, friendly and helpful. Teaching could be a little bit better so I cut one star. All in all I was happy with my class. I really wonder how my next level class will be.

27 April 2021
Unprompted review
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Reply from CLAVIS sprog & kompetence

Dear Tekir

Thank you very much the your review. We always strive to become better, so I will make sure that your feedback will be passed on :)

Have a nice day

Best regards
Stine/CLAVIS

Rated 1 out of 5 stars

Won’t give me a refund I am entitled…

Won’t give me a refund I am entitled to. I have to pay for something everyone else gets for free, just because I had already paid before the rules changed and made it free for all.

Plus the class is way too large and you never get to talk.

10 March 2021
Unprompted review
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Reply from CLAVIS sprog & kompetence

Hi Maria

CLAVIS follows the law determined by the government. It says that it is the municipality who decides whether to refund your payment or not. We only charge the students on behalf on the municipality.

However, we are very sorry to hear about your experience with the classes. We always encourages to talk with your teacher, if you have any problems with your classes.

Best regards
Stine/CLAVIS

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