I did my hair transplant in end of September the service is excellent staff was very cooperative specially salman. Waiting for my hair grow result.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Any review should be done while taken in to consideration what you paid so heres my thoughts on hair transplant and hotell(3 nights) for 1300 euro. The good: the staff that did the transplan... See more
Company replied
well from start to finish was excellent service, very clean clinic,timely transportation and most of all we felt very comfortable by having such a great host from landing to leaving turkey. atteeq... See more
Company replied
Good afternoon, I went under a hair transplant surgery in Istanbul Turkey. Mr Ateeq was the main source of contact off any sort help information we needed he was there. It felt like Ateeq was specia... See more
Company replied
Company details
Contact info
Beşyol Mahallesi Çimen Sokak No:21, 34295, Küçükçekmece, Turkey
- +90 533 386 54 30
- info@classhair.net
- www.classhair.net
3.7
Average
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited a month ago
Visited a month ago. Very unprofessional service. No one spoke English or communicated during procedure. Hotel very poor. It was a 2 star with bad breakfast. The price of the procedure changed depending on who you spoke to. I hope the results get better. I will never go back or recommend them.
7 March 2023
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your feedback to our attention. We are deeply concerned to read about your experience regarding on-site communication, hotel accommodation standards, and pricing transparency following your visit last month.
We want to address your concerns with complete clarity:
Language & Communication: Maintaining clear communication throughout the surgical procedure is a key priority. We employ medical interpreters to ensure non-Turkish speaking patients are fully informed at every stage of their treatment, and we apologize if this standard was not met during your stay.
Accommodation & Pricing Standards: All Class Clinic package terms—including medical care, fixed package pricing, and stays at partner 4-star or 5-star hotels—are structured to be transparent and binding. Allegations regarding price fluctuations or substandard hotel conditions fall outside our partner agreements and are investigated immediately.
Healing & Growth Results: As you are currently in the early recovery phase (one month post-procedure), please note that initial hair shedding (shock loss) is a normal part of the process, with new visible growth typically beginning between 3 to 4 months.
We take your allegations of service discrepancies very seriously. To conduct an immediate internal audit of your financial agreement, hotel booking details, and surgical file, please contact our central management team directly on WhatsApp with your full name and patient ID:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
Don’t go to this place it is one off the…
Don’t go to this place it is one off the worst or could be worst place
Read thief review before contact them don’t be fooled by watts app agent pictures they are not their real
Pictures very dishonest people
All they care about $$
Bad service specially after they done with u
Bad results they will leave your back with 2 different layers of thickness hair I will have to keep wearing hats for good
23 January 2023
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your feedback to our attention. We are deeply concerned to read about your distress regarding representative communication, post-procedure follow-up, and the appearance of your donor area density.
We would like to address your points with complete clinical clarity:
Representative Transparency & Service: We strictly hold our patient coordination and WhatsApp teams to high professional standards. Providing accurate information, clear expectations, and continuous post-operative guidance is a fundamental requirement for our staff.
Donor Area Healing & Density: Following a hair transplant, graft extraction must be performed with careful distribution to maintain natural donor density. During the initial 12 to 18 months of healing, hair growth cycles, tissue recovery, and donor blending undergo significant changes before the final result matures.
Post-Op Support: Our medical obligation to our patients extends well beyond the day of the procedure. We regret that you felt unsupported during your recovery phase.
We take allegations regarding donor patchiness and lack of post-procedure support very seriously. We invite you to contact our central management team directly on WhatsApp with your full name, patient ID, and current clear photos of your donor area so our Medical Director can evaluate your surgical logs, harvest ratio, and recovery status:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
They not telling you everything until…
They not telling you everything until you arrive there hospital both hair and teeth department They try to you give more money and not explain everything, not recommended to book your treatment with them
6 March 2023
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your feedback to our attention. We are deeply concerned to read about your experience regarding treatment planning and pricing transparency across our hair transplant and dental departments.
At Class Clinic, we adhere to strict transparency policies. Pre-procedure consultation records, treatment scopes, and package pricing—whether for dental treatments or hair transplantation—are designed to be clear and binding prior to a patient's arrival in Istanbul.
We would like to clarify how clinical plans are managed:
Pre-Arrival Consultations: Initial treatment plans are formulated based on the photos, X-rays, and medical history provided prior to travel.
On-Site Clinical Assessments: Upon arrival, our specialized dentists and medical teams perform in-person clinical examinations and 3D diagnostics. If additional procedures are clinically necessary to ensure safe, long-term results, these options are presented for discussion before any treatment proceeds. Unagreed or forced charges strictly contradict our operating standards.
We take your allegations regarding hidden costs or lack of pre-arrival explanation very seriously. To conduct an immediate internal audit of your initial consultation records, treatment proposals, and department communications, please reach out directly to our central management team on WhatsApp with your full name and patient details:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
Very very bad organization and very…
Very very bad organization and very very very bad experience I will never turn back in this place
6 January 2023
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for sharing your feedback. We are deeply concerned to read about your frustration regarding the overall organization and service quality during your visit.
Providing a smooth, professional, and supportive experience at every stage of treatment is a fundamental priority for us. We take allegations of organizational failures and poor patient experiences very seriously, as they fall completely outside our institutional operational standards.
To help us investigate what went wrong during your stay and allow our executive management to address your concerns directly, please contact our central management team on WhatsApp with your full name and patient ID:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
Very satisfied with class hair service
I don't know why people gave bad reviews. I am from UK. My husband had hair transplant done in 2 different places. Class hair was his second hospital. 1st was clinicexpert. So we compared them both. Class hair was much better then clinicexpert. The treatment was better them them the staff was much better then them.
Our 2nd booking was with clinicexpert but this time the price they quoted was too high. But we still booked. A few days after booking, I got a call from Amina who works for Class Hair and she said she would give us a good deal and she would take good care of us. The price she gave us was not much different from the clinic expert but the way she spoke was good. She sends us some videos and pictures. So finally we canceled the Clinic Expert and booked the class Hair.
We had their transport. The driver could not speak English but was very friendly. He was talking to us with phone translation. We had their hotel for 2 days in that package
It was class suite hotel. It was in a good location. Our only problem was the breakfast. It was 5* but not enough food. But the staff was great.
The next day we went to the hospital. The doctor understood it better than the clinic expert. They also gave him breakfast. Their service was great. The staff was very helpful and friendly. When we were at Clinique Expert their people didn't look happy, infect the person on the phone wasnt that help full. For them it was only money value but class hair makes us so special. After the surgery they gave us a very nice box of their stuff: vitamin tablets, shampoo, hair foam, plasma, cap and band.
I definitely say that Class Hair Treatment, their staff and their service is far better than other hospitals. We were fully satisfied.
7 December 2022
Unprompted review
Reply from Class Hair
Dear Mirza,
Thank you so much for taking the time to share your detailed experience and kind words! We are truly delighted to read about your husband's positive journey with Class Hair and how our services, medical team, and patient care exceeded your expectations.
Our entire team—especially Amina and our clinical staff—prides itself on delivering personalized care, clear communication, and a welcoming environment for our international patients. Hearing that you felt genuinely valued and special during your stay with us means the world to our staff. We have also taken note of your feedback regarding the breakfast variety to help us continuously refine our partner hotel amenities.
We wish your husband excellent growth and full density in the coming months! Please remember that our team remains at your disposal for any post-operative follow-up or future assistance via our central line:
WhatsApp Central Support: +90 559 430 2894
Warmest regards,
Class Clinic Management
bad hospital
Bad hospital
i do not recommend going or dealing with them
22 November 2022
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for sharing your feedback. We are sorry to read about your overall negative impression of our clinic and services.
Delivering high-quality medical care, safe clinical procedures, and a professional patient experience is our top priority. We take all complaints seriously, as any dissatisfaction falls outside our core operational standards.
To help us understand what went wrong during your visit and allow our executive team to address your specific concerns, please reach out directly to our central management on WhatsApp with your full name and patient ID:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
Had my hair done here about 2 years ago…
Had my hair done here about 2 years ago and when it grew back after the operation there was little improvement. They told me it could take upto 9 months and nothing changed. Last year I contacted them to tell them it was barely any better then before and the blocked me. Speaking to someone again today who messaged me and told them the problem and again being ignored.. not very good. The transplant had a warranty with it too saying full refund or would do it again free of charge.... obviously they don't want to go through with there warranty neither. Would avoid
21 November 2022
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your long-term feedback to our attention. We are deeply concerned to read about your dissatisfaction with your 2-year growth results, as well as your reporting of communication blockages and unfulfilled warranty terms.
We wish to address your concerns with complete transparency and clinical responsibility:
Growth Timeline & Medical Re-evaluation: While the standard hair growth timeline completes between 12 to 18 months, an unsatisfactory density result at the 2-year mark requires a comprehensive medical audit of your initial follicle viability, donor distribution, and post-operative logs.
Guarantee & Warranty Terms: Class Clinic stands firmly behind our written commitments and lifetime guarantee conditions. Any contractual agreement regarding a secondary procedure or warranty fulfillment is legally binding and subject to formal review by our Executive Board.
Communication Standards: Blocking a patient or ignoring follow-up requests completely violates our organizational protocol and patient care ethics. This issue is being escalated internally to review the staff involved.
We take your allegations regarding warranty refusal and communication failures with the utmost seriousness. To enable our Executive Medical Board to immediately reopen your 2-year file, audit your initial surgical contract, and initiate the formal warranty process, please reach out directly to our central management on WhatsApp with your full name, original contract/warranty details, and current photos:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
I don’t recommend this company at all
I don’t recommend this company at all. I went to Turkey last year. The transplant process didn’t went the way the told me it would go. I called and texted the company many times. The just threw it on one and other. In the end they didn’t do anything to help me and solve the problem they had made. DONT GO THERE
20 October 2021
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your feedback to our attention. We are deeply concerned to read about your dissatisfaction regarding your hair transplant procedure last year, the breakdown in communication, and the lack of resolution from our team.
Passing patient inquiries between departments without delivering clear solutions or proper medical follow-up is entirely against our institutional standards. We hold our post-operative care and patient communication teams to strict accountability, and we sincerely apologize for the frustration this experience has caused you.
We take allegations regarding unfulfilled treatment promises and inadequate post-op support very seriously. We want to take full responsibility for auditing your file and finding a resolution.
Please reach out directly to our executive management team on WhatsApp with your full name, patient ID, and details of your previous correspondence so our directors can examine your 2025 medical file and intervene directly:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
Fraud, scam and theives
Fraud, scam they are just there to Rob innocent people please avoid them they are theives
15 May 2022
Unprompted review
Reply from Class Hair
Dear Patient,
Thank you for bringing your feedback to our attention. We are deeply concerned by the severity of your statements regarding our financial practices and institutional integrity.
Class Clinic operates under accredited hospital protocols, where all medical service packages, administrative fees, and contractual terms are governed by strict legal and medical compliance standards. Allegations of fraudulent behavior or financial dishonesty are treated with the highest degree of urgency by our legal and executive boards.
Because of the severe nature of your allegations, we invite you to contact our central management team immediately on WhatsApp with your full name, patient ID, and specific details of your financial or administrative transaction. This will allow our executive board to perform an immediate forensic audit of your file and contracts:
WhatsApp Central Management: +90 559 430 2894
Best regards,
Class Clinic Management
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.