Clarity Stack  Reviews 46

TrustScore 2 out of 5

1.8

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Rated 5 out of 5 stars

Our team has saved so much time by having Clarity Stack provide us qualified leads and RFPs to respond to. We are able to save the time we'd normally spend hunting for leads on actually pitching them.... See more

Company replied

Rated 1 out of 5 stars

This relates to Prospect Dash - a new arm of Clarity Stack it seems, building on their prior Meet Hugo product. We tried Meet Hugo and had mixed results (but no negative feeling). We were recentl... See more

Company replied

Rated 1 out of 5 stars

Complete scam, so warning to those out there debating whether to give these guys (who also own Prospect Dash and Meeting Confirmed) a go. We've got to the point where we are having to instigate legal... See more

Rated 1 out of 5 stars

We didn't get a single useful lead from the platform, so after a number of months cancelled the service. Even though they acknoweldged the cancelation at the time, they continued to charge our debit... See more

Company replied

Company details

Written by the company

Our innovative software and expert team were formed with one mission: to help businesses sell better. Our fresh approach to B2B data, insight and lead generation provides you with a complete technology stack to improve your sales and achieve business growth.


Contact info

1.8

Poor

TrustScore 2 out of 5

46 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid for 10 exclusive leads on the 25th…

Paid for 10 exclusive leads on the 25th of Nov. Received 3 after constantly pressurising my "customer success manager". Was asked to continue paying to see the full value. I promised to renew my subscription as soon as they delivered the 10 promised leads. Not a single lead in the last 40 days even though I have been assured they are working very hard to deliver the committed leads. From personal experience I can say that they do not give you the leads they promise. Invest your hard earned money in a young and hard working fresher, I guarantee you better results than meet hugo or clarity stack or whatever they will choose to call themselves next month, will deliver.

30 January 2022
Unprompted review
Clarity Stack  logo

Reply from Clarity Stack

Hi Jitesh,

As discussed on numerous occasions with your Customer Success Executive, the first month or so can be slow whilst we compile individual marketing strategies and companies for your business.

All leads are generated via one of our many procurement processes and verified by a member of our team prior to coming across to you. We would always advise it is best to stick with the process for a minimum of 3 months. Doing this will naturally allow us to get to know your brief and build better relationships with the prospects over time.



Rated 5 out of 5 stars

Highly recommended

I highly recommend Meet Hugo who I believe have recently rebranded to Clarity Stack. We’ve been very happy with the service to date, having had regular relevant leads and a client win within the first month. Our dedicated account manager is incredbly responsive. Assuming that we win another couple of projects in the next 7 months we plan to renew the annual subscription.

19 January 2022
Unprompted review
Clarity Stack  logo

Reply from Clarity Stack

Hi Matt,

Thank you for the review, lovely to hear such comments about our staff! Looking forward to seeing you win more projects through our platform.

Kind regards,

Rated 5 out of 5 stars

Great Lead Gen Service

We've been using Meet Hugo - now Clarity Stack since Late November, in that time we've been able to onboard a new client in New York which has been fantastic.

Our initial goal was a 3/4 month trial and we've worked closely with the team to refine our lead requirements but overall the lead quality has been really good. The conversations with the prospects have been great and its delivered us new business. It's already paying for itself and we are now in a position where we are looking at hiring a New Business Development Manager to deal with all the enquiries we have.

19 January 2022
Unprompted review
Clarity Stack  logo

Reply from Clarity Stack

Hi Manpreet,

We absolutely love working with companies like Bobble Digital! Huge congratulations from all of the team here on winning the NY lead allowing you to expand into the US.

We very much look forward to continuing to work together and watching you develop and grow as a business :-)

Rated 1 out of 5 stars

Meet Hugo rebranded

We have reviewed Meet Hugo, Clarity stack is simply Meet Hugo rebranded.

Please be warned.

We are now in our 4th month and still waiting for our 10 leads from our first month to be delivered. We stopped our subscription after month one as it was clear our filters were being ignored and the quality of the few leads that were sent through were very poor indeed.

Things to note. It's a rolling contract, they will tell you it will take a few weeks to get goiong (this comes out of your first months...so you are paying for nothing. They promise to make up leads you don't get (as above 4 months and we still haven't have month 1's leads. If you bring up the topic of a refund:

"Unfortunately, as per our T&C's, we do not have a refund policy. But I can assure you that you are on a priority list and will be getting the owed leads across as soon as possible. "

Sooooo... no actual leads, won't give us our money back.... I'll leave it there.

18 January 2022
Unprompted review
Clarity Stack  logo

Reply from Clarity Stack

Hi Nik,

As previously explained the first month with our Leads subscription is often a bit slower whilst we get everything up and running, and we appreciate that this can be frustrating. Other companies charge a set up fee, and don't provide any leads in the first period to combat that, however this is not a route we want to take as we would rather you be seeing the leads ASAP.

We are very clear that all of our accounts are set up on a rolling subscription basis, this is clearly visible on our website, within out T&Cs at sign up and via your platform.

Kind regards,

Rated 5 out of 5 stars

Saved lots of time compiling…

Saved lots of time compiling opportunities - we had a client win within a few months which justified the subscription.

18 January 2022
Unprompted review
Clarity Stack  logo

Reply from Clarity Stack

Hi Jim, thanks for the kind words and congratulations on securing a new client through our platform.

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