Cisdem Inc. Reviews 267

Have had a couple of interactions with Cisdem support related to my software and on both occasions had very prompt response followed by a very quick resolution to my problems. Great support. Thank you.

incredibly fast and efficient support.
30 minutes to reply.

Customer service was outstanding. Great product, but the true test of a company is how they handle issues. They had great communication and they were quick to get back with a solution. .

Received a great support with a problem. But not only that the product does what it says.

Quick response and dealt with my issue easily

My problem was addressed relatively quickly but completely. The person was polite and efficient. I enjoy the product.

The app is easy to use and great for reducing the size of .pdf files

Impressive after-sales support.

A human promptly replied, rather than some chatbot. I ran sme quick tests, and they updated the app to correct the problem. Very friendly, very professional.

There aren't many decent PDF converters for Windows. Most don't bother to include the OCR searchable / selectable text when converting documents with text, MS Word, etc., etc. I've tried several. Only Cisdem does it correctly and easily.

Cisdem has been the most accurate and reliable of all the PDF converters that I've tried. I've been using Cisdem's PDF converter for about 2 years now and it's very good. Even complex formatting in Word with text boxes, word wrap, images -- the result is always exactly correct.

I highly recommend Cisdem PDF converter.

To add -- they have one of the best tech support I've seen.

Quick response and solution of my license issue.

An exceptional and highly supportive team that consistently goes above and beyond!

Perfect!! The keyword blocker is a life saver for some people!

This company is charging for broken software. Their DVD burning software crashed over ten times. In the few times I was able to use it, I burned several ISO files. Two of them burned properly, and then the rest failed even when using multiple different programs to burn the ISO. STAY AWAY FROM THIS HORRIBLE SOFTWARE

I needed to move my copy of Cisdem PDF convert OCR from my old computer to my new computer and wasn't sure how to do this. I emailed Cisdem Support who enabled my existing license code to work on the new machine and emailed me the same day with information on how to do it. Really impressed with speedy and helpful service.

Problem when moving from old Mac to new with registration. Email seeking help quickly answered and problem resolved. Thank you

I was a complete idiot. I changed the password and forgot to write it down. The support team helped me through it twice. Before that, they helped me with another sticky problem as I could not add my license to my trial app.

I’m very impressed with Cisdem's professionalism and responsiveness. Responses to my inquiries were prompt and handled with courtesy and clarity. My refund was processed quickly and smoothly. This kind of integrity and efficiency speaks volumes. I won’t hesitate to recommend Cisdem products to others.

Thank You For The Swift Service - I'm Very Happy With The Cisdem Software