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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were let down by their experience overall. Many customers frequently encountered issues with the staff, describing them as rude, unhelpful, or unprofessional, and often found customer service to be lacking. People also reported problems with the general service, including long wait times due to unattended counters and car washes being out of service frequently. Some people also felt that the products, such as coffee and fountain drinks, were of poor quality or that the stores themselves were unclean. However, some reviewers were satisfied with specific employees, praising their friendliness and helpfulness, and a few mentioned finding fresh food products.

What people talk about most

Staff

Clients share negative opinions on staff, with many reviewers reporting unprofessional and unhelpful... See more

Location

Users describe ambiguous interactions with location. Many customers mention specific store addresses and... See more

Customer service

People report negative experiences with customer service. Many consumers express dissatisfaction with poor... See more

Service

Customers consistently note negative experiences with service. Many report issues such as broken car washes,... See more

Product

Reviewers mention ambiguous feedback about product. Customers express dissatisfaction with various products,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Entered the store to pay for gas and immediately upon entering noticed a strong sewage odor inside. When I asked the attendant what the smell was , he said plumbers had visited to repair the issue... See more

Rated 1 out of 5 stars

circle k maximizes their profits by tossing out any semblance of customer service. you walk in to get something (cigarettes, lottery tickets, whatever). there is no one at the counter at all - they ar... See more

Rated 1 out of 5 stars

10405 Park Rd CLT NC. 1/8/26 while pumping gas a man approached me screaming & flailing arms. He appeared to be homeless/drugged/mentally unstable. The clerk inside refused to call police or give me c... See more

Rated 1 out of 5 stars

Every single time i got in, there is a problem, i could just go get a drink, or the same cigar i get everyday. The staff are junkies. They keep trying to excessivley finger food that youre trying to... See more


Company details

  1. Car Accessories Store

Information provided by various external sources

Fuel and food convenience store chain. Features store locator, history, and franchise information.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

265 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Store # 5158 in Mesa

Store # 5158 in Mesa, Arizona does not ever have any windshield washer fluid or handles to clean your windshield. The buckets are empty and filthy. It is very disappointing. I like going there for gas since it is close and convenient, but they can definitely do better.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

To be honest

To be honest, I believe the company should go up on the polar pop drinks. I have seen customers waste more cups than purchasing them. I have seen people waste 3 cups before they actually purchased one. I think that would teach customers not to waste cups

16 March 2026
Unprompted review
Rated 1 out of 5 stars

It's freaking ridiculous when you won…

It's freaking ridiculous when you won on a scratch off and go to cash it and they tell you they can't cash in any tickets if the winnings are over $100! The South Carolina lottery says these locations can cash in up to $500! Every time you go to this circle k in Summerville, it's always something. Gf's hanging out up by the register.. I stood their one day for a good 5-10 minutes before I realized he was sitting on a stool watching videos or whatever and she was his gf. Every time I go here it's something different. Always coming up with some bs, making things very inconvenient. I have no doubt it's management.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I stopped in a a Circle K this morning

I stopped in a a Circle K this morning, store number 0139 and Cassie did such a wonderful job, she assisted me with everything,met all me concerns and she definitely dedines the term "customer service"! She had to cover for someone else that couldn't make it to work and the hours Cassie had worked is very impressive! She was a delight to meet and she genuinely cared about the guests' experience at the store! Thank you for having such dedicated Professional working at the store! She's amazing! 🙂

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Are you kidding

Are you kidding, last week I got gas for $2.76, stopped in today and it was $3.39. your gas doesn't come from Iran, it's made here.sylvan beach was the cheapest gas around, I guess you're making up for it. Good luck with your future.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Stealing and Gouging !

Well just like to say congratulations, You went from 3.00 gallon to 3.55 literally overnight. Sylvan Beach NY. Way to put it to your customers. I now what the Rack prices are on fuel and transportation. When a mom n pop, one location owned, is selling gas for 2.99 to 3.09 within a 30 mile radius and you go up .55 cents in 24 hrs. That's called greed, and we don't need to use your locations if that is your way. I'm guessing tomorrow another .50 cents? It shows your commitment to your customers!?
Shameful
Sad
God Bless America, remember that?

6 March 2026
Unprompted review
Rated 1 out of 5 stars

I went to the store in deland

I went to the store in deland, Fl. I paid for ten dollars worth of gas. I went to the pump, it stopped at 46 cents. I immediately went inside. The older lady with grey hair (manager) did nothing. She tried to run my card again stating that the money automatically goes back on. This was NOT the case. So there I was no gas and no money. She did NOTHING. She said she wasn’t in control of the pumps, that my bank would refund the money. Well, that didn’t help me one bit I needed that gas. What kind of a manager doesn’t help you. Leaves u with NO Gas while they have my money debited.

Also the sweet tea was always broken yet it sat there no note on it nothing. I asked her about that she stated they weren’t selling it anymore and proceeded to walk outside for a cigarette. I finally had enough called corporate on them. She should not be managing a store. She also seems very angry .

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not ever use your credit card to…

Do not ever use your credit card to pump gas. They put $175 hold on it. I wasn’t able to get gas and after I put my credit card in I put the pump back on and was unable to clear it. When I left, they released $175 hold. They refused to refund the money. I did not get any gas from them that day. They are stealing people’s money.

13 February 2026
Unprompted review
Rated 3 out of 5 stars

Circle K in Davenport

Circle K in Davenport. Just not friendly and no more service
It's only self checkout now and having to wait for an attendant to see 👀 you. I've switched to the Race 🏁 Trac

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Ratchet

There seems to be a lot of hoopla going on at the circle case about get so much off your gas. When you fill up when you buy so many drinks or get so many points. You are supposed to get a free drink, I've been down to Oklahoma use circle case, there's Savannah youth circle case, there, South Carolina user case there and I don't see where they're offering me so much of a gallon of gas when I fill up most of the time when I go in there. If I don't have my card with me, some of the cashiers are very quick to use their number, so we're talking about, I get a point and they get a point what in the world is going on with that, and if she get a point She get.\n S more money that system should be done away with okay, cause my points is my points, I don't suppose, share them with the cashier so she can get more money. The cups are very flimsy they break a lot, so shall I just get my drink in my hand and sip it from there? It's ridiculous. I think 711 is a better choice, and I think I will start using that, especially at the circle, K and St. Andrews. Near Bush River Road, that's the word the machines always broken stuff is not in the store that I ordinarily would like to get, such as the little slices of chocolate cakes, they don't have gloves, they don't have paper towels. What's going on? Now, on the brighter side of the spectrum. I would like to come in Aaron at the circle. K in Irmo, he is very, very good at what he does. He does a very good job, I have border, I need to get, and I got gas, and I said I would come back and pick the water up cause, I had already paid for it. And before I could even Get my car parked good. He was ready. Had that water ready to go to put in the back of my SUV? This store is always clean. They very seldom have problems with their slusy machines it seems to be demographics. Also, this storm St. Andrews and busher robe, the roof has been leaking for I don't know how long the toilet paper is not filled properly. It's always unsanitary unwrapped. Toilet paper for usage.It's a sad situation in that store.Get it together , cause you're about to lose my business totally

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid L'Anse Circle K, use the Rez L'Anse or the Pines, Baraga

Went to Circle K , L'Anse, MI...on cold day could not get the pump to work, "help" button didn't work (?). Went inside to find out pump had been broken since the day before, manager was unaware of broken pump (how come??) Asked them to at least put a note on pump...Manager very sarcastically told me to "have a nice day hon"...no wonder I was the only customer even though their gas was 5cents cheaper than other stations...Avoid this place...

16 February 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SERVICE

I will never shop your store in henderson nv located on Stephanie and warm springs. once again, I go into your store around 6:45pm and only 1 person working the counter, and the line of people wrap around the aisles. long wait times. TERRIBLE SERVICE...

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I can’t ever get a receipt from the…

I can’t ever get a receipt from the pump I’m pumping gas from. Completely defeats the purpose of pumping your own gas and driving away after paying. This is the issue with all Circle K stores I have been at. Employees that are too lazy to replenish the paper in the pumps. This time around the paper came out, but nothing was printed on the paper and the location that I’m at 19818 County Line Rd. in Spring Hill is a brand new station. They’re just lame. I only stop at a Circle K if I’m desperate for gas.

10 February 2026
Unprompted review

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