cip1.ca Reviews 

I had a very disappointing experience with CIP1 after placing a large order that included an expensive fuel tank for my Volkswagen.

The fuel tank arrived in packaging that had already been opened and resealed by CIP1. I was not informed before purchasing or before shipment that the manufacturer’s packaging could be opened, inspected, and repacked by their warehouse. I also found visible marks or residue inside the tank, which caused concern because this is an important fuel-system component.

CIP1 stated that the marks were a normal result of manufacturing and pressure testing and that the tank was not defective. However, my main concern was the lack of disclosure about the opened packaging and the uncertainty this created. The issue disrupted my repair schedule and garage appointment and caused significant inconvenience.

After many messages, CIP1 agreed to provide prepaid return shipping for the fuel tank and confirmed that a full refund would be issued to my original payment method after inspection. However, they refused to replace it and said other unopened items from my order would be subject to return shipping costs and a possible 20% restocking fee.

I felt that my concerns were repeatedly dismissed rather than handled with understanding and respect. After reading other negative reviews, some experiences appeared similar to mine. Based on my own experience, I cannot recommend this company.

I have documented the matter with consumer-protection authorities and am considering further legal options if the return and refund are not completed as promised.

A worker CRAMMED 4 window rubbers into a shoebox, 2 BROKE IN HALF. They’re blaming me for Christ sake. No help from the female rep and her “ boss”. No store credit, no new window rubber, no refund. You’d think after all the pics I sent they’d send out the 70 dollar rubber. No.
That’s how they treat a loyal customer who’s spent THOUSANDS of dollars for many years. Normally not a problem with these people, but goddamn, own up to a mistake.

I returned two safari latches that were “USPS delivered to Cip1 on September 22, 2025. As of Nov 10, 2025, (12 days short of 2 months), I have yet to have the refund credited to my Pay Pal account. I called on 4 different occasions with no results. Today (Nov 10) I called and was informed that it would happen, not today, but on Wednesday, Nov 12. We shall see.