Highly reliable and completely safe playform for buying watches, where ever in the world! In the unlikely event that something would go wrong, they have very safe and correct procedures for it as w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything is always safe and bullet proof when buying watches on Chrono24 platform! I am not the least concerned buying from Asia living in Europe! (Also Japanese sellers which I use from time to... See more
Really fast delivery. I ordered an Oris from Japan to Sweden and it arrives in 2 weeks. Just need to beware when importing the watches from non-EU country you would add 25% VAT when entering the cus... See more
This was my first purchase via Chrono24. At first I was a bit reluctant to make such a big purchase online without seeing the watch. However, I couldn't be more happy with the experience. The escrow a... See more
Company details
Written by the company
Köp och sälj nya och begagnade klockor på Chrono24 i hela världen. Mer än 302,538 märkesklockor från Rolex, Breitling, Omega o.s.v. till bra priser
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- www.chrono24.se
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality as expected
18 March 2025
Perfect company and every safe.
20 March 2025
Casio oceanus
Thank you Mr Suzuki for chose Fedex.Fast delivery all is perfect.I am very satisfied.Roger.
3 March 2025
Most recommended
Highly recommended seller. Excellent service and excellent product exactly as promised with all original documentation intact. Description was immaculate, the watch a sight for sore eyes. Highly enjoyable service and communication. An outstanding experience with seller overall.
25 February 2025
Errythang went well 👍👍
14 February 2025
Solid platform and great services
29 January 2025
Wrong exchange rate
Everything worked fine, but disappointing that they sell in Euro and you must pay in local currency and they use a total wrong exchange rate.
16 January 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Do not use this scam site to sell your watch
Do not use this scam site to sell your watch. You will not get the payout you were told. I sold a watch to someone in my own country and received 1000€ less than I sold it for (including their fee).
I was scammed by Chrono24 basically, because there is hundreds of euros unaccounted for.
22 January 2025
Unprompted review
Reply from Chrono24
Dear Mr Hoare,
Thank you for sharing your feedback.
We're truly sorry to hear about your frustrating experience with our service.
We strive to provide excellent communication and support to all our customers, and it’s clear we fell short in your case.
To help us address your concerns more effectively, could you please provide us with more details about your order?
Specifically, we would appreciate information such as your transaction number or any relevant communication you had with our team. This will allow us to investigate the matter further and ensure that we improve our processes.
We value your feedback and hope to resolve this issue promptly.
Thank you for your patience.
If you have further questions, please don't hesitate to call us. We are available Monday to Friday from 9:00 a.m. to 6:00 p.m. CET.
Kind regards,
Your Chrono24 Team
lots of watches and dismantled parts!
3 January 2025
I think Chrono24 has great customer…
I think Chrono24 has great customer service. The watch I bought was in the exact condition stated on the website. The delivery was very secure, and it arrived on the promised date. Overall, an awesome experience.
18 December 2024
Beautiful watch!
Beautiful watch and incredibly fast shipping. I’m absolutely delighted! Thank you!
11 December 2024
Very swift and safe purchase
Very swift and safe purchase. Can only give my warmest rekommendations.
10 December 2024
Been using chrono24 for 10 years and…
Been using chrono24 for 10 years and never been disappointed.
Quick response and very solution oriented.
20 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.