Chrono24 Reviews 

2,885
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the secure, well-packaged shipments that ensure valuable items arrive in pristine condition. People also appreciate the smooth buying process, secure escrow payment systems, and consistently helpful communication throughout every single step of the transaction. However, some people mentioned that they initially felt skeptical or hesitant about making such large online purchases before getting the hang of the platform. Consumers also noted that finding certain details required a bit of adjustment, though the overall transaction ended up working out smoothly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items consistently arrive in great... See more

Delivery service

Reviewers mention positive feedback about delivery_service, highlighting fast shipping times and secure... See more

User experience

Users describe positive interactions with user experience, highlighting secure, smooth, and reliable... See more

Service

Customers consistently note positive experiences with service, mentioning that everything goes smoothly and... See more

Quality

Consumers find quality to be positive, consistently reporting that timepieces arrive in great condition as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly reliable and completely safe playform for buying watches, where ever in the world! In the unlikely event that something would go wrong, they have very safe and correct procedures for it as w... See more

Rated 5 out of 5 stars

Everything is always safe and bullet proof when buying watches on Chrono24 platform! I am not the least concerned buying from Asia living in Europe! (Also Japanese sellers which I use from time to... See more

Rated 5 out of 5 stars

Really fast delivery. I ordered an Oris from Japan to Sweden and it arrives in 2 weeks. Just need to beware when importing the watches from non-EU country you would add 25% VAT when entering the cus... See more

Rated 5 out of 5 stars

This was my first purchase via Chrono24. At first I was a bit reluctant to make such a big purchase online without seeing the watch. However, I couldn't be more happy with the experience. The escrow a... See more


Company details

  1. Watch Store

Written by the company

Köp och sälj nya och begagnade klockor på Chrono24 i hela världen. Mer än 302,538 märkesklockor från Rolex, Breitling, Omega o.s.v. till bra priser


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.7

All reviews

(2,885)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Simple buying process, speedy delivery, well packaged, and watch was in condition as described and expected. Very good experience.

27 April 2026
Rated 5 out of 5 stars

The seller was responsive and fulfilled my requests to the fullest

The seller guaranteed that the item was brand new and gave a reliable impression, and therefore there was no need for a number of different pictures of the item as such. The deal was made during my vacation, after an agreement with the seller not to send the item until I was back home again with the opportunity to receive the delivery. In the meantime, the seller answered all my questions in a correct and courteous manner. When the item was then delivered, everything was in order and therefore I can imagine doing another deal with this seller.

30 March 2026
Rated 5 out of 5 stars

Before buying

Before buying, I naturally read negative reviews. This is normal. And in general, I was skeptical about buying a watch on this platform. But I still decided to buy it. What I want to say! Great people work at Corso Vinci ❤️‍🔥 They are very responsive, polite, and kind. This is a great store where you can buy a watch, and the selection is quite good. You can be sure that the watch will arrive to you safe and sound, delivery will be on time, and you will be advised on any questions. You are great! Bravo, friends. I was very satisfied. 👍🌟❤️‍🔥 I recommend Corso Vinci

23 March 2026
Rated 1 out of 5 stars

Warning! Not serious dealers on Chrono24

I bought a Omega Seamaster 300 Ref. 2220.80. from company Joaillerie Royale from BE though Chrono24, and it came with 3 years warranty.
The watch i bought is not running correct, it is 20 minutes to fast per day when I am wearing it.

I ordered it in early january and now it's soon april.

I have sent it back 2 times for repair without any improvements, first time they they had it for almost a month without doing anything. Second time doing nothing went faster and I got it back in 2 weeks.

Joaillerie Royale say it runs fine in tests they do in their timegrapher, but that really does not help when the watch is not running correctly when worn on the wrist.

I have now asked for an refund or an exchange of the watch for a another similar Omega Ref 2220.80.

Their answer is it is running perfect, just wear it and it will be fine. I have had it for 1 day since i set it (last return from repair) and it is over 20minutes off...

I did send a mail to Chrono24 after not getting answers, but that did not change anything.

How does the 3 year warranty work, how many times is it acceptable to send a non working product back for repairs?

20 March 2026
Rated 5 out of 5 stars

MontresDxb

Bought a watch from MontresDxb and I’m very pleased and happy with the hole experience.

3 March 2026

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