Chris Bowers & Sons Reviews 

1,845
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the wide catalog of fruit varieties, gorgeous packaging designed to protect the plants, and swift delivery times for many orders. Many buyers find that their new fruit trees arrive in wonderful condition and thrive very nicely after being planted in local gardens or orchards. However, some reviewers noted issues with slow communication and a complete lack of response when attempting to reach customer support. A few other people also mentioned receiving severely damaged items, dead specimens, or incorrect plant varieties that did not match their original purchases.

What people talk about most

Product

Consumers find product quality and variety to be a mixed experience, with many reviewers praising the prompt... See more

Quality

Users describe ambiguous interactions with quality, as many customers are highly satisfied with promptly... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, highlighting a distinct division in... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, as experiences with the couriers vary... See more

Response time

Reviewers express deep frustration regarding response time, noting that multiple emails and phone calls are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered some grapevines and they arrived today, not within the 7 working days they advertised but still not too long - about a week later. Plants look ok when they arrived. Agree with others the commu... See more

Rated 3 out of 5 stars

Quick, positive update to the tale below. I've had a refund on my credit card after raising a dispute, plus, a very nice replacement vine has arrived from Chris Bowers. Still no contact from t... See more

Rated 4 out of 5 stars

We received 4 fruit trees as a gift for my husbands birthday. Two of the trees were exactly what we expected, the other two weren't healthy. I spoke with Elisha, who was very helpful, gave advice o... See more

Rated 4 out of 5 stars

I bought a espalier selected for training on 19th august. First thing to go wrong they gave carrier wrong address sent it to adress 2 miles away so i got it 3 days later. Having bought 2 £12.5... See more


Company details

  1. Wholesale Plant Nursery
  2. Garden Center
  3. Tree Farm

Written by the company

The Chris Bowers & Sons nursery has been cultivating fruit trees for over 30 years. Our stocks are grown here on the nursery. The quality of our fruit trees is raised from the roots up and cultivated with expert knowledge and skill developed over many years. Our website also has a comprehensive guide to fruit tree care.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(1,845)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought 2 bare root cherry trees from…

I bought 2 bare root cherry trees from Chris Bowers and Sons. I made an error in the order with the type of tree and the team at Chris Bowers were very helpful in changing the order. Trees were vey well packaged on arrival. They are now in their chosen spot, taken very well and looking forward to many years of lovely fresh cherries from my garden.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

“A Perfect First Tree – Couldn’t Be Happier!”

I recently ordered my very first tree – a beautiful Rudolf Crab Apple – and I couldn’t be more delighted with the whole experience. From start to finish, everything was seamless.

The communication was excellent, with clear updates at every stage so I always knew when to expect my delivery. The tree arrived right on time, very carefully packaged, and in perfect condition – it was obvious that great care had gone into making sure it reached me safely.

As a first-time tree buyer, I was a little nervous about the process, but this company made it such a positive experience. The Rudolf Crab Apple itself looks healthy, strong, and ready to thrive, and I can’t wait to see it grow and develop over the seasons.

Overall, this has been such a rewarding purchase – wonderful customer service, careful delivery, and a top-quality tree. I’m so glad this is the start of my tree-growing journey, and I wouldn’t hesitate to order again.

8 August 2025
Rated 1 out of 5 stars

Also had a problem with grapevines.

Also had a problem with grapevines.
The first arrived in April, no sign of growth end of May. Replacement arrived in June - no leaves or sign of growth. Company policy is "we do not have a policy of replacing replacements as for it to happen twice would indicate a horticultural or climatic issue your end."
Also found communication with company difficult

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware

Beware. Bought 2 varieties of dessert green seedless grape for this company and trained them over 5 years in a greenhouse. They are mature now but need removal as they have only ever had small (3-4mm) black inedible seeded grapes (a single seed fills each grape). Clearly rogue vines, and certainly not as ordered, but my correspondence with the company received a dismissive response advising me to wait longer, and then silence. Save yourselves time and money – shop elsewhere.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, cherry tree was very well packaged and arrived in perfect condition. Will definitely buy from Chris Bowers again.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Wrong Variety Supplied

They offer to sell a huge variety of apple trees which is so tempting, but in practice I've found that the variety you order is not the variety you get. This isn't a one-off. They've done this to me TWICE now. It takes a couple of years to discover the problem, then that is a couple of years of your growing life wasted. DO NOT BUY FROM THIS COMPANY!!!

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Good selection and good service

Ordered two apple trees which arrived in good time, well packaged, and in good condition. They seem to be doing alright in the ground. Found a good selection of varieties online including the specific ones I was after on the rootstock I needed. I also appreciated the follow up customer service email which inquired about any issues *before* prompting me to write a review. I plan on buying from them in future based on this experience.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent delivery & follow-up service

Excellent information on the website to make a choice of Cherry Tree. Efficient delivery with paper packaging & extremely reasonable delivery costs. Good follow up and speedy response to my questions about watering after planting. Very good experience

14 August 2025
Unprompted review
Rated 3 out of 5 stars

Shoddy customer service

I ordered three fruit trees, which were delivered, but 1 refused to grow and remains a stick. I contacted Chris Bowers first for advice and then for a replacement. Despite several emails, I have received no replacement. I will be going to 'rootsplants' for replacement, so much better to deal with.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 3 trees from Chris Bowers

I ordered 3 trees from Chris Bowers ; a morello , nectarine and an apricot . All three arrived in very good shape having been well packaged . They were all considerably larger than I'd expected so my hopes are high for the future , ( I am a gardening novice !) All three are now doing well in their new home . Thanks for all the advice and links you emailed to me as to how to care for them and all the pitfalls that could occur , this was very helpful . I was surprised that the price was so reasonable for such large trees , especially the morello but am certainly not complaining !

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Order cancelled with no explanation

Ordered some blackberry bushes and two weeks later noticed that the charge had been refunded to my credit card. No explanation, no communication at all. A very odd way to conduct a business!

19 August 2025
Unprompted review
Rated 1 out of 5 stars

One to be very careful of

One to be very careful of, perhaps try another supplier. Wrong type of tree supplied (turned out to be a currant) company required shipment of sample for proof of their error at my cost. Customer services rude and then unresponsive. No replacement tree or refund. I don’t think it’s a scam I think just perhaps struggling. I’d avoid.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Great, healthy plants

Healthy plants delivered promptly and well packaged.
Great communication and follow up service and advice.
A truly professional company with excellent customer service and values.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

A great company, good communication, tree was packaged well and completely undamaged, really pleased and would buy from here again.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not order anything from Chris Bowers

Ordered a dwarf plum on pixy rootstock in 2020, it took 5 years to fruit but also grew to 20ft, pixy, dwarf not a chance. Curt response to my email, it’s my fault suckers revert to greengage, apart from the fact we had no suckers. Terrible customer service, awful company to deal with. The customer is always right does not apply to Chris Bowers.
DO NOT ORDER FROM CHRIS BOWERS

14 August 2025
Unprompted review

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