Chris & Sons Reviews 

24,585
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services and the wide variety of quality products available at competitive prices. Consumers often note that orders arrive promptly and are always securely and professionally packaged upon arrival. People are deeply satisfied with the efficient transactions and the helpful attitude of the staff. However, some people mentioned frustrating issues with significantly delayed deliveries or entirely missing items. A few people experienced unexpected difficulties regarding faulty items and reported a lack of assistance when trying to resolve these problems. Reviewers occasionally mentioned that communication became poor when tracking down missing orders or trying to process returns.

What people talk about most

Product

Consumers find product quality and variety to be exceptional, praising the great selection of top brands and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers mention positive feedback about service, highlighting consistently fast handling of returns and... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divergence in satisfaction... See more

Price

Clients share positive opinions on price, consistently highlighting keen rates, regular offers, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering from Chris & Sons for more than 4 years, and every order has been delivered quickly, without any problems or missing items. On one occasion, I needed to exchange my hairdryer b... See more

Company replied

Rated 5 out of 5 stars

Originally I gave this company a 1 star review because although they dispatched my goods quickly I hadn’t received them nearly 10 days later. I received the goods & the customer service was excellent.... See more

Company replied

Rated 5 out of 5 stars

I Love to shop at Chris and Sons !its shop where you always have costumer support in case if needed and where u meet Excellent Quality ! My orders always arrive Brand New as advertised!

Company replied

Rated 5 out of 5 stars

I have used Chris and Sons a few times now and the service has always been flawless. Easy transaction, good communication and quick delivery. I have recommended them to colleagues. I always check... See more

Company replied



Company details

  1. Cash and Carry Wholesaler
  2. Barber Supply Store
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Beauty Supply Store
  6. Hair Product Store

Information provided by various external sources

Shop Top Brands for Men and Women. Our Haircare & Styling, Barbering and Beauty Favourites include L'Oréal, Wahl, Cuccio, Orly, Salon System, Wella and Revlon


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25K reviews

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1-star

Asks customers to review

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4.5

All reviews

(24,585)

2,281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a customer for few years…

I have been a customer for few years now and I really think this company is brilliant , the after care customer is brilliant and that's very important for anyone , plus they always have the latest tools available in the market with good promotions too .

23 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Omar,

Your continued support over the years means so much to us, and we can’t thank you enough for your fantastic feedback! We’re thrilled to hear that you’ve had such a positive experience with our products, promotions, and especially our aftercare service. Providing excellent support and making sure our customers feel valued is something we take great pride in.

It’s also wonderful to know you appreciate our range of the latest professional tools and equipment. We’re always working hard to bring our customers the best products available at great prices. Thank you again for your loyalty and for choosing Chris & Sons—we truly appreciate your business and look forward to serving you for many more years to come!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excellent product

Excellent product

16 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Michael,

We’re delighted to hear you’re pleased with your purchase! Thank you for taking the time to leave us a 5-star review. We really appreciate your support and are thrilled that the product met your expectations. We hope to have the opportunity to serve you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I have to say l had great difficulty…

I have to say l had great difficulty getting on site kept asking for pass word that has never happened before so I left it untill the end of the day completely different experiences!!! NO asking for pass word just my email and order placed arrived wonderfull so we get there in the end10/10 thank you

23 July 2026
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Reply from Chris & Sons

Hello Anna,

Thank you for sharing your experience with us! We’re pleased to hear that, despite the initial difficulty accessing the site, everything was resolved and your order was placed successfully. We’re delighted that your experience turned around and that your order arrived safely and smoothly.

Your patience and understanding are greatly appreciated, and we’re so glad we could provide the service you expected in the end. Thank you for your 10/10 feedback and for choosing Chris & Sons—we truly value your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I like each and every purchase I make…

I like each and every purchase I make from Chris & Sons.
I highly recommend their services and products.

16 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Kay,

Your continued support means a great deal to us! We’re delighted to hear that you’ve been happy with every purchase you’ve made from Chris & Sons. Knowing that you would recommend our products and services is the highest compliment we could receive.

Thank you for taking the time to share your wonderful feedback and for placing your trust in us. We truly appreciate your custom and look forward to providing you with the same great service for all your future purchases!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

What do you expect from Chris & Sons

What do you expect from Chris & Sons. I go, 1st class service and very fast dispatch. Thank you.

15 July 2026
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Reply from Chris & Sons

Hello Steve,

We’re delighted to hear that you received the first-class service you expect from Chris & Sons! Fast dispatch and reliable service are priorities for us, so it’s fantastic to know we’ve delivered on both.

Thank you for your kind words and for taking the time to leave us a 5-star review. Your continued support is truly appreciated, and we look forward to providing you with the same high standard of service on your next order!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars
Chris & Sons logo

Reply from Chris & Sons

Hello Simon,

We’re so pleased to hear your experience was nice and smooth! Providing a simple, hassle-free service from start to finish is exactly what we aim for. Thank you for taking the time to leave us your feedback—we really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I was very happy with my purchase from…

I was very happy with my purchase from Chris & Sons. I buy all the supplies I need for my own shop from this site. I can say they are an excellent company in terms of price, quality, and timely delivery. Thank you.

23 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Abdullah,

We’re truly grateful for your continued support and for choosing Chris & Sons as your trusted supplier for your shop. It’s fantastic to hear that you’ve been happy with the quality of our products, our pricing, and our timely delivery service.

Supporting professionals with reliable products and excellent service is something we take great pride in, so your kind words mean a lot to our team. Thank you for your loyalty and for taking the time to share your experience—we look forward to continuing to provide you with the supplies you need for your business!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Quick delivery

Quick delivery

22 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Andy,

We’re delighted to hear your order arrived quickly! Providing a fast and reliable delivery service is something we always aim for, and we’re pleased to know we met your expectations. Thank you for taking the time to leave us your feedback—we really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Delivery

Delivery, pricing and customer service is always great

22 July 2026
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Reply from Chris & Sons

Hello Dakota,

We really appreciate your kind words and continued support! It’s fantastic to hear that you’re consistently happy with our delivery service, pricing, and customer care. Providing a reliable experience for our customers is something we’re passionate about, so knowing we’ve met your expectations means a great deal to us.

Thank you for taking the time to leave us your feedback and for choosing Chris & Sons. We look forward to continuing to provide you with the same great service on all your future orders!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

GREAT SERVICE

Excellent service. Easy ordering process. Speedy delivery. Well packaged and received in good condition. Happy with order. Would recommend.

22 July 2026
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Reply from Chris & Sons

Hello Janice,

We’re delighted to hear you had such a great experience with Chris & Sons! It’s wonderful to know that you found the ordering process easy, your delivery was speedy, and your order arrived safely and well packaged.

We always aim to make every part of the customer journey as smooth as possible, from placing your order through to delivery. Thank you for your kind words and for recommending us—we truly appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, great prices, great variety, super fast delivery and packaged really well!
Thankyou so much.

22 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Debbie,

We’re absolutely delighted to hear such fantastic feedback! It’s wonderful to know you were pleased with our service, competitive prices, wide range of products, and super-fast delivery. We’re also glad your order arrived safely and was packaged with care.

Thank you so much for taking the time to share your experience and for your kind words. We truly appreciate your support and are thrilled to have provided a service you’re happy with. We look forward to welcoming you back for your next order!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I’m very happy

I’m very happy

15 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Bryar,

We’re so pleased to hear that you’re very happy with your experience! Your satisfaction means a great deal to us, and we really appreciate you taking the time to leave us your feedback.
We look forward to serving you again and providing the same great experience on your future orders!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Charcoal shampoo and hair mask

Charcoal shampoo and hair mask. Great product. Great price. Great delivery. Xxx ❤️ will definitely use again. Xxx ❤️

15 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Nush,

We’re so happy to hear you’re loving your charcoal shampoo and hair mask! It’s fantastic to know you were pleased with the product quality, great value, and speedy delivery.

Thank you for your lovely feedback and for your kind words—it means a lot to us. We truly appreciate your support and we’re delighted to hear you’ll be shopping with us again. We look forward to your next order!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Speedy delivery.
Would recommend

22 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Carrie,

We’re delighted to hear you were impressed with the quality of your purchase and our speedy delivery service! Providing great products and a reliable experience is something we always strive for.

Thank you for taking the time to share your feedback and for your recommendation. We really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

All good

All good, received a complete order. We are happy with all.

Thank you.

22 July 2026
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Reply from Chris & Sons

Hello Pauline,

We’re so pleased to hear that everything arrived complete and exactly as expected! It’s great to know you’re happy with your order and the overall experience.

Thank you for taking the time to share your feedback. We really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Fast delivery

All good fast delivery

14 July 2026
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Reply from Chris & Sons

Hello Nadia,

It’s great to know your order arrived quickly and everything was just as it should be! We’re always working to provide a smooth and efficient service, so we’re pleased to hear you had a positive experience.

We hope to serve you again in future !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Delivery was so quick for both of my…

Delivery was so quick for both of my latest of orders. Variety of products is also fantastic. Definitely my new go to!

22 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Aisha,

We’re thrilled to hear that your recent orders arrived so quickly and that you’re enjoying the fantastic variety of products available! It’s wonderful to know we’ve become your new go-to choice.

Thank you for your lovely feedback and for choosing us for your purchases. We truly appreciate your support and look forward to providing you with the same great service for many more orders to come!

Kind regards
Chris and sons team !

Rated 2 out of 5 stars

Order still hasn’t been dispatched…

Order still hasn’t been dispatched despite ordering 4 days ago, contacted twice and communication has been very poor. No update relayed back to me. I usually get all of my equipment from Chris & sons but I won’t be returning

15 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Jake,

We're genuinely sorry to hear that you were disappointed with your experience.

Upon investigation we can see that the item you ordered was a direct-from-supplier product, as stated on our website, which means dispatch and delivery times can differ from our standard stocked items.

Our team sent you an email on 16th July with your DHL tracking details, and according to the tracking information, your parcel was successfully delivered on 17th July. We're sorry if this may have been missed, and we understand how frustrating this may be.

To help assist further, we'll be sending you a follow-up email shortly to discuss this further and see if there's anything we can do.

Thank you for your patience and understanding and we look forward to hearing your response !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars
Chris & Sons logo

Reply from Chris & Sons

Hello Stephen,

It’s great to hear that you experienced a smooth and efficient service! We always aim to make the ordering process as simple and reliable as possible for our customers.
Thank you for taking the time to leave your feedback. We really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Great range of products

Great range of products, competitive prices, lovely people!

14 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Sharon,

We’re delighted to hear you’re happy with our range of products, competitive prices, and the service you received! It’s always our aim to provide a great selection while offering excellent value and a friendly experience.

Thank you for your lovely feedback and for taking the time to share your experience. We truly appreciate your support and look forward to helping you find more great products in the future!

Kind regards
Chris and sons team !

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