Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
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Review summary
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Fantastic customer service from Alex! I was struggling to find a replacement D-shape seat for my old 480mm toilet pan, but Alex went above and beyond to double-check my dimensions and recommended t... See more
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Fantastic service! I recently ordered dampers for a soft class toilet seat, I struggled finding the right parts as there are so many different types and my toilet doesn’t have part numbers a... See more
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Great service all round. We were really pleased to be advised to try this company for a new toilet seat for a bathroom toilet we had installed 16 years ago. Easy for us to order and we received... See more
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Company details
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
10K reviews
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Fantastic help in finding a replacement…
Fantastic help in finding a replacement toilet seat that was not produced any longer. Delivery was as promised and i would not hesitate to recommend this Company.
30 September 2026
Quick delivery
30 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and informative delivery
Quick and informative delivery, good quality parts. Service was perfect!
29 September 2026
Reply from Choice Replacement Toilet Seat Shop
We are so pleased to hear that your items arrived promptly with helpful information, and that you are satisfied with the high quality of your order. Thank you for sharing such wonderful feedback!
Perfect description.
Perfect description.
Prompt delivery.
Great price and a pleasure to deal with.
The communication was excellent.
2 October 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for the fantastic 5-star review! We are delighted to hear that your order arrived quickly and that you were happy with the competitive pricing. It is also wonderful to know that our descriptions were accurate and that our team kept you well informed throughout the process. We truly appreciate your business and kind feedback.
This company is amazing!
This company is amazing! I have been struggling for weeks before I discovered them - to work out which toilet seats I needed to replace 2 in my household. (I remember when a toilet seat was just that and they were interchangeable! Not any more - the toilets seem to be made, in my opinion, so you can't find the one you need and have to buy a new pan!)
Worry no more however! On the website they have a seat checker to help you to identify exactly which seat you need and my two came speedily, superbly packed with bubblewrap. Top marks and many thanks!
28 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for taking the time to leave this wonderful feedback. We are happy to hear that our online identification tool helped clear up the confusion around finding the correct fit for your bathroom fixtures. Shopping for specific home replacements can certainly feel overwhelming with so many unique designs on the market today, so we are glad we could make the selection process effortless for you. It is also great to know that your items arrived promptly and securely packaged. We truly appreciate your support and hope to serve you again in the future.
Reply from Choice Replacement Toilet Seat Shop
We are so glad to hear that you were happy with our affordable options and fast shipping. Thank you for taking the time to share your wonderful feedback with us!
Good website showing options available
Good website showing options available. Good communication on status and the order was delivered as scheduled.
1 October 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for sharing your feedback. We are delighted to hear that our website helped you find what you needed easily and that you were kept well informed throughout the process. It is wonderful to know your purchase arrived right on time. We truly appreciate your support.
Easy to use website with good product…
Easy to use website with good product information. Ordering process was quick and simple. Order tracking information was provided promptly as described.
Just a very good sshopping exprerience
1 October 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic feedback. We are delighted to hear that you found the site straightforward to browse and that the detailed product descriptions were helpful. It is wonderful to know that your purchase went smoothly, that tracking updates were sent without delay, and that you enjoyed an overall great shopping experience with us. Your support is greatly appreciated.
Reply from Choice Replacement Toilet Seat Shop
Thank you so much for the wonderful review. We are delighted to hear that our team provided prompt assistance and great support during your visit. We truly appreciate your kind feedback!
The seat arrived promptly and was easy…
The seat arrived promptly and was easy to fit to the pan but the seat can lift off its fixings quite easily when it is being used.
2 October 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review. We’re pleased to hear your replacement toilet seat arrived promptly and was straightforward to fit.
We’re sorry to hear the seat can lift away from the fixings during use. That certainly isn’t how it should feel in normal use, so please do get in touch with our customer service team and we’ll be happy to check the fitting and fixings with you and help resolve the issue.
Thank you for choosing Choice Replacement Toilet Seat Shop.
The answer to my conundrum
Great service. For weeks I had looked everywhere for the correct toilet seat and these guys came back to me within 30 minutes with the answer to my conundrum.
2 October 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for the brilliant review! We’re delighted we could help solve the mystery and identify the correct replacement toilet seat for you so quickly.
After weeks of searching, it’s great to hear our team was able to come back to you within 30 minutes with the right answer. Helping customers find the correct toilet seat without the guesswork is exactly what we aim for.
Thank you for choosing Choice Replacement Toilet Seat Shop!
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re delighted to hear your replacement toilet seat arrived quickly, that you were kept well informed, and most importantly, that the seat fits perfectly.
We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope we can help again in the future.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re pleased to hear you found the advice from our team helpful over the phone.
Providing clear, knowledgeable guidance to help customers choose the right replacement toilet seat is exactly what we aim for. Thank you for choosing Choice Replacement Toilet Seat Shop!
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review! We’re delighted to hear you found our customer service team extremely helpful and that your replacement toilet seat arrived quickly.
Providing friendly advice, reliable support and fast delivery is exactly what we aim for at Choice Replacement Toilet Seat Shop. Thank you again for choosing us!
Helpful and found a replacement toilet…
Helpful and found a replacement toilet seat for my old toilet
29 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re really pleased our team could help you find a suitable replacement toilet seat for your older toilet.
Matching seats to older pans can sometimes be tricky, so it’s great to know we were able to help. Thank you for choosing Choice Replacement Toilet Seat Shop!
Saved me a load of money
I needed a part that Ideal Standard don't supply anymore and they'd led me to believe I needed a new toilet seat at £120 for a perfect replacement or £45 from B&Q for something similar but not spot on.
I emailed these guys and Alex was really helpful, finding some suitable parts and charging me a reasonable price for them. Loose seat problem solved and got some future spares as well for £20. Delivery was really quick too. Cheers!
1 October 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a great review! We’re delighted Alex was able to help find the right replacement toilet seat parts and save you the cost of replacing the whole seat.
It’s especially good to hear the loose seat problem is now sorted, you’ve got some useful spares for the future, and everything arrived quickly too. Helping customers keep older toilet seats in use with the correct parts at a sensible price is exactly what we aim for.
Thanks again for choosing Choice Replacement Toilet Seat Shop!
An excellent experience all round.
Great service. The website is easy to navigate, with a clear and precise description of the product, quality drawings and dimensions, and very good shipping and delivery in sturdy packaging to protect the new Loo seat that was delivered in good time.
There is a good vibe coming from this supplier, and I felt looked after for the whole process, and when the need arises, I will buy again.
28 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a thoughtful review! We’re delighted to hear you found our website easy to navigate and that the product descriptions, drawings and dimensions helped you choose the right replacement toilet seat with confidence.
It’s also great to know your new loo seat arrived promptly and was well protected in transit. Most of all, we’re pleased you felt looked after throughout the whole process.
Thank you for choosing Choice Replacement Toilet Seat Shop- we really appreciate your support and look forward to helping again when the need arises.
Unusual toilet seat hinge fitting
Managed to find a very unique toilet seat hinge. Fitted in ten minutes. Good service -great packaging. M
28 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re delighted you were able to find the unusual toilet seat hinge you needed and that it was fitted successfully in just ten minutes.
It’s also great to hear you were pleased with the service and secure packaging. Helping customers source hard-to-find replacement toilet seat parts is exactly what we aim for.
Thank you for choosing Choice Replacement Toilet Seat Shop!
Outstanding service and delivery
Outstanding service and delivery.
Parts were as described, first class.
28 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for the excellent review! We’re delighted to hear you were pleased with both the service and delivery, and that the replacement toilet seat parts were exactly as described.
We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope we can help again whenever you need toilet seat spares or replacement parts in the future.
Responded well when order was put in…
Responded well when order was put in emails sent keeping me informed delivered before time stated
29 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear you were kept well informed with order updates and that your delivery arrived ahead of the expected time.
Clear communication and prompt delivery are both important parts of the service we aim to provide at Choice Replacement Toilet Seat Shop. Thank you for choosing us!
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