Chips Ahoy Windscreens Reviews 

296
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly local staff for their exceptionally efficient, professional, and thorough work during standard windscreen repairs and glass replacements. Consumers also deeply appreciate the very competitive pricing and the prompt scheduling that ensures their personal vehicles are safely returned to the road quickly. Some people were dissatisfied with unexpected scheduling delays, experiencing repeated missed appointments and frustrating difficulties regarding deposit refunds when jobs were ultimately cancelled. A few customers additionally mentioned poor communication and quite unpleasant phone interactions when trying to get helpful answers about these ongoing service problems.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the fast and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite, and efficient... See more

Price

Consumers find price to be positive, highlighting competitive quotes that are significantly lower than rivals... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided regarding staff... See more

Product

Reviewers express ambiguous feedback about product quality and availability. While some people are happy with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are very friendly, professional and accommodating. The entire experience was stress free, with excellent communication. Mark was an asset to the team. With a clear time slot, and a phone... See more

Rated 5 out of 5 stars

Very efficient service from start to finish. Mark the fitter.arrived within the time frame was very courteous and efficient. Within no time the work was completed, giving my husband the advice not to... See more

Rated 5 out of 5 stars

Had a great experience with this company, AJ came out to fit my windscreen and did an amazing job of it, really nice guy too. I was a bit worried at first seeing all the negative reviews but was pleas... See more

Rated 5 out of 5 stars

Alex and Anthony had one of our fleet vans in for a windscreen change and to say it was a challenge to remove was an understatement. They spent almost 3 hours working so so hard to remove the screen t... See more


Company details

  1. Auto Glass Shop

Written by the company

Smashed Door/Boot/Quarter Glass? Stone Chip? Windscreen Replacement? We are a mobile windscreen repair service that can see right through all your windscreen issues! We’re based in Essex, covering parts of Kent and East London too. We know damage to your car can be a right pain, so get in touch today, and with our fast, friendly, and flexible service, we ensure you’ll be comfortably back behind the wheel in no time! http://www.chipsahoywindscreens.co.uk


Contact info

4.0

Great

TrustScore 4 out of 5

296 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(296)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

great people to work with

From the initial phone call to the work on site, Chips Ahoy were clear, helpful and went above and beyond to sort out my windscreen. Brandon was on time, personable and efficient, leaving my car and windscreen clean and ready to go. The fact that coming out to me was part of the price was a key factor in choosing them.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE, THEY DONT TURN UP AND BLAME YOU

Was assured screen would be fitted the next day (Saturday) as the car was dangerous to use, the time moved from 8-12 to 3pm the fitter rang and said he wasn’t coming and that they are fully booked Monday and Tuesday, called the office and the rude aggressive bloke on the other end said we had cancelled (even though we’d waited in all day) and that the £80 deposit didn’t even cover the cost of the glass and wanted to know what we was going to do about it, I said “nothing, we have had to go elsewhere and you didn’t bother turning up and wouldn’t answer the phone “ they refused to give the deposit back and said they’d ring me back, needless to say they didn’t ring back, so I’ve claimed the money back from the bank and received it - DO NOT USE THEM

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Very reasonable priced,top tier windscreen and next day fitting. Brandon was very polite and answered all my questions. Completed the job swiftly. Very professional, made everything look so easy. In and out in 30 minutes. Recommended. A++

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Someone smashed my windscreen at 1am…

Someone smashed my windscreen at 1am Saturday morning, i called the Saturday afternoon when finding out and these guys had it ordered in for Sunday night ready to fit Monday morning 8am … fastest and cheapest quote I received from numerous other companies would highly recommend

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Needed a windscreen replacement for a nasty crack and was really pleased with the service. Ordered the windscreen the day before and booked an appointment for the next day. I got there a bit late, but charlie was very helpful and polite, and did a fantastic job in a short time.
They also have a lifetime warranty on the seal which is a nice bonus!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Had my windscreen changed at Basildon…

Had my windscreen changed at Basildon by Charlie .
Took about 90 minutes .
He was polite from start to finish and done a great job .
No mess left in the car and no damage done .
Will definitely go back if I need a new windscreen again .
Thank you

Gary

9 May 2026
Unprompted review
Rated 5 out of 5 stars

I will to appreciate the excellent job…

I will to appreciate the excellent job that was done on my car's windscreen by Brandon. He did an excellent job, he gave me specific instructions when I should start driving the car out and when I could wash the car after the windscreen was replaced and fitted which I did follow. The communication between me and the company during the negotiations and time of agreement were perfect, truthful and straightforward. I will always recommend the company to people in the UK and overseas. Thanks

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Chips Ahoy highly recommended

When my windscreen cracked I needed a replacement. I rang Chips Ahoy as my quote from well known repairer was very expensive. Their communication was great throughout and the replacement was£160 cheaper than rivals! Also nice to support a local firm. The technician, Brandon, came to my work to fit the screen. He was polite and efficient. Great service to be recommended.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Brandon was excellent

Brandon was excellent , he replaced the rear quarter glass beautifully it looks great , would recommend chips ahoy and use them again if I ever need it,

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The windscreen replacement technician…

The windscreen replacement technician Brandon was here when he said he would be and upon arriving promptly got on with replacing my windscreen,
I left him to it and he rang half an hour later to let me know that the job was finished,
He left my van clean with no broken glass anywhere to be found, I found Brandon very polite and courteous,

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional service. Initial phone call was excellent by ensuring the correct windscreen was ordered. The windscreen was fitted the next day by coming to my property whilst I was working at home. Very good a professional service all round.

21 April 2026
Unprompted review

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