Chipper CashReviews 

371
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... See more

Rated 1 out of 5 stars

They are the worst, bunch of scammers the worst experience ever, how can i get an alternative so i can use usd cards this guys are thiefs.. Chipper is a scam Burnaboy follow up your people damn!!

Rated 1 out of 5 stars

Last year, I left a 1-star review warning people about Chipper Cash's customer support after weeks of trying to recover an $8 Upwork refund. Looking back, I wish I had take... See more

Rated 4 out of 5 stars

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

371 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

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1.6

All reviews

(371)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Chipper customer service team is…

The Chipper customer service team is kind, respectful, understanding and supportive. Even in the most difficult of moments they are full of grace and joy! My experience is always taken care of even when I’m not the best of myself they understand and are so professional! Love this company ❤️

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Truly a great experience

Truly a great experience, the app is very easy to navigate, their services really helped me. Their customer service was in a tier of it's own, honestly one of the best customer service of any financial service I have used.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

They are the worst payment solution

Good..
The issue got fixed

11 August 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hi Mary,

We are so sorry about the experience you had with this. If this is still pending, please send us an email at support@chippercash.com for further support.

Thank you.

Rated 1 out of 5 stars

Lately

Lately, they’ve been scammy. Three withdrawals now and I’m yet to be credited. It used to be automatic, I suggest they fix up.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

This app is a complete scam

This app is a complete scam, I transfer money from my chipper cash to my other bank and the money did not deliver. I also bought their USD visa card for 3,000 Naira, funded the card and I could not use the card to make payment. Please Avoid this app if you don't have to loose money.

1 August 2023
Unprompted review
Rated 4 out of 5 stars

My experience with the app in the last…

My experience with the app in the last 4 months has improved. The way they handle the case of fraudster tempering with my accounts and their prompts intervention as well as introduction of statement of accounts and my others make choose Chipper Cash App as a reliable online banking

31 July 2023
Unprompted review
Rated 1 out of 5 stars

Refund of my 160,000 sent to account where it couldn’t take such money

I sent 160,000 June 28 2023 using chipper to an eco bank whereas the account couldn’t carry such money and the money is not in the account
Contacted eco bank and they said the money is with chipper, contacted your support and they told me to send recipient bank statements from June 28 and I did, the money is not there and after sending it to them am still waiting for them to get this resolve and all they did is to tell me to be patient patient am tired of hearing that
I need my money chipper 160,000 is my school fees
Credit the money back into my chipper
Have stop using my chipper until I see my 160,000
Refund my money please since June 28
I have sent message to you on instagram all they did say is patient patient since June 28
Refund my money chipper this is my tag @office147

28 June 2023
Unprompted review
Chipper Cash logo

Reply from Chipper Cash

Hello Johnny

Thank you so much for letting us know about this and we can see that this issue has already been escalated for you.
We are following up right away and you would get an update shortly.
Please accept our sincere apologies for the experience.

Thank you.
The Chipper Cash Team.

Rated 5 out of 5 stars

Best Platform i have ever used

Best Platform i have ever used, safe, fast, secure and instant. I have never experienced and challenge with the platform. Long live chipper cash ❤️❤️✅✅✅✅✅✅I highly recommend.

30 July 2023
Unprompted review

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