The garment I ordered was beautiful, but much too big. I ended up having to return it on more than one occasion. I did encounter some problems. Julita, from Chinti and Parker, was so supportive and... See more
Company replied
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See what reviewers are saying
Everything is distinctive and excellent quality. I always receive lots of compliments whenever I wear C & P. In an airport, as we were boarding once a lady remarked, “We are all wondering what you... See more
Company replied
I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more
Company replied
Overpriced garments that don’t last , pill and get holes in after only being worn twice!!! And then this company do absolutely nothing about it!!! Better off buying from M&S as Chinti & Parker pro... See more
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Company details
About Chinti & Parker
Written by the company
About Chinti & Parker
Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.
Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.
Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.
Contact info
10-11 Greenland Place , NW1 0AP, London, United Kingdom
- +44 207 016 4312
- info@chintiandparker.com
- www.chintiandparker.com
4.0
Great
581 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really impressed with the service…
Really impressed with the service provided.
Firstly: my order was sent via Royal Mail 24 about 30 hours after placing so I received it very quickly.
Secondly: they use very ecologically sound large brown paper mailing bags which are easily reused.
Thirdly: I bought a jumper in size L (difficult to know which size is right from one company to another) it arrived and was too big, the online returns process was very simple and fully trackable via Royal Mail and I was able to select an exchange rather than return wait for a refund then reorder in a smaller size.
It was delivered to their mailing hum quickly and 2 days later I received notification that the smaller size jumper was on its way to me and once again it was a very fast delivery.
31 July 2024
Reply from Chinti & Parker
Dear RM,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Amala,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
My order arrived in good time
29 July 2024
Reply from Chinti & Parker
Hi Prudence,
We appreciate your feedback.
Kind regards,
Chinti & Parker
fabulous communication
fabulous communication, fast postage, beautiful products and such an easy transaction!! with thanks
29 July 2024
Reply from Chinti & Parker
Dear Gen,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Muireann,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Vic,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Amanda,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Tongtong Wang,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Hi Lauren,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Shirley,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Hi,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Fabulous
Fabulous
Great shopping experience from start to finish
Super speedy delivery 🚚
Very happy 😃
26 July 2024
Reply from Chinti & Parker
Dear Elizabeth,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Reply from Chinti & Parker
Dear Lilit,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Excellent
Excellent, quick service and delivery. Quality is amazing, so pleased with my new cardigan
25 July 2024
Reply from Chinti & Parker
Dear Debra,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
High quality clothes albeit expensive
25 July 2024
Reply from Chinti & Parker
Dear Mary,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Collaborations
I absolutely love your collaborations…Miffy, Peanuts and now Mr Men and Little Miss! Mr Strong is a favourite with my 3–year-old grandson.
25 July 2024
Reply from Chinti & Parker
Dear Anita,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Returns
I had to exchange a jumper which was the wrong size to a smaller one even though I was out of time. Also, I managed to speak to someone over the telephone, always a plus in my book these days.
25 July 2024
Reply from Chinti & Parker
Dear Trak,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
Lovely products
19 July 2024
Reply from Chinti & Parker
Dear Marie,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Mrs Cherrie,
Thank you for taking the time to write these kind words!!
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Miss Phillips,
We appreciate your feedback.
Kind regards,
Chinti & Parker
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