China Car Service Reviews 340

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We enjoyed an excellent service from China Car Service. We tried, unsuccessfully, to book a car to take us to the Airport through our Hotels Concierge, however, they were unwilling to assist us. We... See more

Company replied

Rated 5 out of 5 stars

I used them for airport pickups and dropoffs from hotels in Hong Kong and Shanghai for my family of four. Arranged everything incl all inclusive payment (incl gratuity) on phone app, very simple and... See more

Company replied

Rated 3 out of 5 stars

Nothing wrong with driver, car or punctuality. Service just costs a lot more in US dollars than most. The administrative side of this company sure knows how to milk it out of you if you want to... See more

Company replied

Rated 5 out of 5 stars

Using China Car Service was the easiest part of our trip. After 20 hours of traveling it was such a relief to see our driver waiting with our name on a sign. Both airport transfers we made with China... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Service

About China Car Service

Information provided by various external sources

Promo Image

Premium Car Service Provider in China

China Car Service is a convenient, 24/7 premium quality limo service & private transportation provider for travelers visiting China on business and leisure.

Our services include private airport transfers to all China’s international & domestic airports, chauffeured car rental limo service, Airport VIP Meet & Assist services, intercity transfers, private guided tours, and more.

We provide local car service in over 40 major cities across China including Hong Kong, Beijing, Shanghai, Guangzhou, Shenzhen, Taipei and Macau.

Hassle-Free Journey Guaranteed

Convenient & Reliable Transportation Guaranteed

Convenient & Reliable Transportation Guaranteed
We guarantee a professional door-to-door service in Mainland China cities & airports. All with 24/7 English speaking customer service and chauffeurs, great rates, simple booking and easy payment options.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

340 reviews

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Rated 4 out of 5 stars

Communications were generally very good…

Communications were generally very good and prompt especially with Tina. Unfortunately I was unable to proceed with my bookings and therefore cannot speak for the efficiency or standard of the car service.

3 February 2020
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Melville,
Thank you for taking the time to write your review. It would be a pleasure to serve you in the future.
Regards,
The Asia Car Service Team

Rated 5 out of 5 stars

Thank You China Car Service

We enjoyed an excellent service from China Car Service. We tried, unsuccessfully, to book a car to take us to the Airport through our Hotels Concierge, however, they were unwilling to assist us. We looked on the internet for a service provider and found China Car Service. We advised our requirements, received a quotation, agreed, booked and advised the pick up time and location. China Car Service was there, right on time, in a modern van, which could take four executives and their luggage. Thank you China Car Service, you were excellent.

29 January 2020
Unprompted review
China Car Service logo

Reply from China Car Service

Dear David,
Thank you for traveling with us and for taking the time to share your wonderful review. Our team is thrilled to read about your airport transfer experience. We hope to serve you and your colleagues again in the future.

Sincerely,
The China Car Service Team

Rated 5 out of 5 stars

Pretty awesome

Pretty awesome. A little pricey but I was very happy with the cars and individuals driving.

28 January 2020
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Brandon,
Thanks for sharing your review with us. We are very glad to know you were happy with the provided service, vehicle, and our driver. We look forward to serving you again.

Sincerely,
The China Car Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Always on time and very drivers have friendly and professional attitude.

28 January 2020
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Richard,
Thank you for taking the time to share your positive review with us. We are very glad you enjoyed your journey and found it to be professional, on time and friendly. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Service was very good. Pick up at the airport was smooth and both drivers were very helpful with our luggage.

23 December 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Matt,
Thanks for traveling with us. We are so pleased you enjoyed your airport transfer and found our drivers helpful. We look forward to serving you again.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Excellent service

Excellent service. Booking on email well managed. Pick up exactly on time. Great vehicle and excellent driver. Impressive all round.

23 December 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Tadeusz,
Thank you for your kind feedback! We are thrilled to know you were pleased with our service and hope to serve you again in the future.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Great service

18 December 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Thank you very much. We appreciate your feedback! Have a great day!

Regards,
The China Car Service team

Rated 5 out of 5 stars

Easy communication & good service

On time, easy to organise and make changes , friendly driver etc and direct contact with the driver which makes a difference

16 December 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Sophia,
Thanks for taking the time and sharing your review with us. We highly appreciate it! It is great to know you found our service pleasant and drivers friendly. We are looking forward to serving you again.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Excellent service

9 December 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Nabeel,
Thank you for traveling with us! We look forward to serving you again.

Kind regards,
The China Car Service team

Rated 5 out of 5 stars

Excellent service and the driver was…

Excellent service and the driver was very polite, English was great. Overall top service!!

25 November 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Steve,
We are very glad to know you enjoyed your journey and found our driver to be polite and helpful. Thank you for traveling with us! We hope to serve you again in the future.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Excellent service

Excellent service. Always enjoy the trip with Anthony.

11 November 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear John,
Thanks for traveling with us! We will share your comment with Anthony.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Prompt and efficient

4 November 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Michael,
Thanks for sharing your impressions with us. We are glad to know you found our service prompt and efficient.

Kind regards,
The China Car Service team

Rated 5 out of 5 stars

China Car Service delivers a great solution!

I have used China Car Service on a regular basis for the past five years or so and plan to continue doing so for the foreseeable future. Their fleet is always in great shape, they meet you with a proper name sign and are on time for all appointments. If you're going to a city they service, use them!

4 November 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Alan,
Thank you for a wonderful review and for your continued trust. It is our pleasure to serve you. We are looking forward to seeing you again on your next trip.

Sincerely,
The China Car Service team

Rated 5 out of 5 stars

Driver was on time at terminal.

Driver was on time at terminal.

great experience !

28 October 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Arturo,
Thanks for traveling with us. We are glad to know you had a pleasant journey.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

The driver was waiting for me as…

The driver was waiting for me as expected, in time. The car was very clean and tidy. The driver promptly took me to my destination.

23 October 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Bindu,
Thanks for taking the time to share your comments with us. We highly appreciate it. It is great to read you enjoyed your transfer and that all was as expected. Hope to see you again.

Kind regards,
The China Car Service team

Rated 4 out of 5 stars

A great service and very fast trip from…

A great service and very fast trip from Guangzhou to Hong Kong airport in under 2.5 hours!

21 October 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Andrew,
We are very glad you enjoyed your journey from Guangzhou to Hong Kong. Thanks for choosing our transfer services here in China. We hope to serve you again.

Best wishes,
The China Car Service team

Rated 5 out of 5 stars

Impeccable record

Very professional and reliable service. We have used this car service company in many countries over many years and continue to return time after time as a result of this

1 October 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Adam,
Thank you for being our valued customer for many years! We are extremely grateful for your trust and happy to serve you in the future.

Sincerely,
The China Car Service Team

Rated 5 out of 5 stars

Everything was amazing

Everything was great. Fast communication, great service, on time, and very comfortable!!!!

1 October 2019
Unprompted review
China Car Service logo

Reply from China Car Service

Dear Hristo,
Thanks so much for your feedback! It is great to find out you enjoyed our service and found it great and very comfortable. We hope to see you again.

Best wishes,
The China Car Service Team

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