Chillisauce Reviews 

7,089
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Consumers truly love how simple the booking process is, mentioning that tour guides and account managers are exceptionally helpful, friendly, and well-organized throughout the journey. Travelers frequently share that holiday trips are planned seamlessly, taking away the daily stress of managing large groups and collecting payments. However, some customers also noted frustrating issues with scheduling mix-ups, unexpected changes to their itineraries, or last-minute cancellations affecting their plans. A few people also experienced unexpected problems with poor accommodation quality, cramped hotel rooms, or difficult transport arrangements during their holiday.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently friendly and helpful. Reviewers... See more

Service

Reviewers mention positive feedback about service, noting that planning events like stag and hen parties is... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that everything goes smoothly and takes the... See more

Location

Customers consistently note positive experiences with location, highlighting loads of options on locations... See more

Holidays

Consumers find holidays to be a source of great satisfaction and delight, expressing strong appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly and always available service. Queries were responded to extremely quickly. Was slightly annoyed that there was no movement on the transfer of names so a friend lost a deposit because of a fam... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more

Company replied

Rated 5 out of 5 stars

Recently used Chillisauce to help organise a stag do and what a great company and especially Daisy who was very informative, always at the end of the phone and incredibly good at finding some excellen... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to the Team for sorting out a Stag Doo for my Brother. Everything went extremely well from constant contact and updates. Transfers were excellent, hotel was cracking and ever... See more

Company replied


Company details

  1. Recreation Center

Written by the company

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(7,089)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Dublin Stag Weekend

We had a great weekend in Dublin. Everything from the start of the online booking to the weekend was perfect. Very attentive and detailed from the Chillisauce team. Thank you guys

26 March 2026
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Reply from Chillisauce

Thank you so much for leaving us a 5-star review John. We absolutely love Dublin here. Thanks for the feedback and if you ever need another stag do not hesitate to give us a call.

Rated 5 out of 5 stars

Amsterdam Stag experience 😁

My good friend made a booking through Chillisauce last year for his Stag do, as soon as Chillisauce received all of the names of people participating they were helpfull with all the info on booking, what we were all taking part in, expenses and the itinerary for our stay. They found us a clean well looked after hostel in Amsterdam, with guided pub crawl, go carting and an amazing all drinks free canal cruise. Great weekend !!! Great City and would recommend Chillisauce for any stag/hen party.

6 March 2026
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Reply from Chillisauce

Sounds like an unforgettable weekend! Amsterdam is such a brilliant choice for a stag do, and it’s great to hear everything was so well organised from start to finish. Thanks for the 5-star review Si.

Rated 4 out of 5 stars

Stag

Well organised and enjoyable trip but the shooting could of lasted long

24 March 2026
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Reply from Chillisauce

Thanks for the 4-star review Jacob. The shooting in Krakow is really popular, we will pass on your feedback about it being a bit longer.

Rated 5 out of 5 stars

This was a stag party for 8 of us to…

This was a stag party for 8 of us to Amsterdam on the 12th March for 4 days . This was very well organised by Chillisauce with events to do . Our account manager Rebecca was absolutely brilliant with all the information.thank you very much .

24 March 2026
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Reply from Chillisauce

Thanks for leaving us a 5-star review Joe. I will pass on your feedback to Rebecca. Amsterdam is such a great place for a stag do so really pleased you enjoyed it.

Rated 5 out of 5 stars

All in all a super …

All in all a super weekend.Accommadation,events and our tour guide were great.would definitely recommend the experience.well done.

27 February 2026
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Steven. I am really pleased to hear that you had a super weekend in Budapest and enjoyed the accommodation, events and tour guide.

Rated 4 out of 5 stars

Great experience

Great experience! Two points to improve is pick up point for the Dublin bike tour as this was confusing as no cark park to meet at and gate staff at the Guinness Factory initially had no details of our party.

20 February 2026
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Reply from Chillisauce

Dear Mark,

Thank you for taking to time to leave us a 4-star review.

I am really pleased that you had a great experience in Dublin its such a fun city. I will certainly pass on your feedback regarding the Rolling Bar Crawl meeting point and the Guinness Factory entrance.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Excellent service - Cheers Nell!

Nell@Chillisauce was very helpful with regards to planning activities. Having recently been to the destination and experiencing the activities, she was able to clearly describe and give personal feedback on activities.

When calls were scheduled, Nell was timely with contacting me, providing additional information and updating plans based on my requests.

A huge thank you Nell, I hope to work with you again in future!
C

2 February 2026
Unprompted review
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review. I will certainly pass the lovely feedback on to Nell.

Rated 5 out of 5 stars

Andy's Krakow Stag

Good choice of events, accommodation, transport and our guide was excellent

7 February 2026
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Andrew.

Really pleased to here the accommodation, guide and transport was excellent for your time in Krakow.

Rated 5 out of 5 stars

Fantastic weekend

Fantastic weekend! Great hosts Sonya and Andre for making it an epic experience.

27 February 2026
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Reply from Chillisauce

Thanks so much for the 5-star review! We’re really glad you had a fantastic weekend. It was a pleasure hosting you in Budapest, and we’d love to welcome you back anytime!

Rated 1 out of 5 stars

Absolute rip off easier to do it…

Absolute rip off easier to do it yourself. Joined a stag party and saw this as the mothod. Paid £160 for two nights in a ibis budget triple room 3 sharing, In portsmouth.
I can get the same weekend for a room on my own for £64 per night. £160 quid for a bar pass - for two bars in portsmouth S&L and liquorist. Neither charge entry. A 2 course meal in s&l

Save yourself money and do it yourself.

20 February 2026
Unprompted review
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Reply from Chillisauce

Dear Scott,

We are sorry to see that you have left a one-star review and are unhappy with the price you paid.

Your lead organiser was satisfied with the quoted price and confirmed the booking on behalf of the group.

The total cost of £163 covers two nights in a triple room, a two-course meal at Slug & Lettuce, the Stag Stitch Up life drawing activity, a bar and club pass, and your contribution towards the stag’s place.

While we appreciate that you feel this represents poor value, we do not share this view. If you had been unhappy or no longer wished to attend, you could have been removed from the booking prior to the balance due date of 27 January 2026.

We can also confirm that when the hotel rooms were booked in November last year, they were secured at the best available price at the time on a fully flexible rate. This flexibility allows for changes to group size up until the balance due date.

Prices found online are not directly comparable to group bookings, as these are often last-minute, non-refundable rooms offered at discounted rates to fill remaining availability. We always secure accommodation at the best possible price available when the booking is made.

Once again, we are sorry that you are unhappy with the price and hope you still have an enjoyable time in Portsmouth next month.

Kind regards,

Chillisauce Events

Rated 2 out of 5 stars

Rude Account Managers - incorrect response to review from Chillisauce

Prices kept on increasing from initial quote. When questioned about it they become very pushy in nature. 2 minute research on some of the pricing of certain bookings and they are putting quite a lot on top of it. They become very defensive when notified of what the price actually is. Without notification they cancelled the booking and issued refunds for those that had paid deposits. Very unprofessional behaviour. You would think this group would get a good rate but turns out they either don’t get a good rate or are very shady on what that is. Totally inaccurate response from Chillisauce below. 👇

16 February 2026
Unprompted review
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Reply from Chillisauce

Hi John,

I am sorry to see that you have left us a two-star review.

After looking into your booking, I can see that you requested to change the original hotel, which is we were happy to help with.

However, after checking availability for the new hotel we found out that it was fully booked. Therefore, we contacted you and then you opted to change the booking to an activity only package, and because of this, there were guests who decided to remove themselves from the booking.

Due to the changes made to the booking with both the accommodation and the number of guests, this caused a fluctuation in price.

Ryan then contacted you and you agreed to cancel the booking in full and accept a full refund, inclusive of deposits, as a gesture of goodwill as we couldn’t offer what you wanted. I can see that everyone’s refunds were processed yesterday.

I'm sorry to hear that your booking process wasn't as smooth as expected, and I hope that you manage to get something sorted out with the guys on the stag.

Kind regards
Chillisauce Events

Rated 5 out of 5 stars

Well organised and great value for…

Well organised and great value for money - would definitely use them again for a group trip or stag do.

7 February 2026
Unprompted review
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Danny.

Rated 4 out of 5 stars

Great experience 👍

Well organised, great people would 100 percent recommend 👌

6 February 2026
Unprompted review
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Reply from Chillisauce

Thanks for your 4-star review and recommendation David.

Rated 5 out of 5 stars

Matthew has been great from the get go!

Matthew has been great from the get go, he keeps you updated throughout with payments, excursions etc. We had a slight issue with booking the hotel we wanted but Matthew was there to save the day! Great company... But Matthew makes it greater!

5 February 2026
Unprompted review
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Leaun. I will certainly pass on your thanks to Matthew.

Rated 5 out of 5 stars

York Stag Do

Chilli sauce did all the work, subtle reminders every now and then about balances to pay and what activities/accommodation we were booked into and what was around us. Thoroughly helpful and easy to book through for a stag do.

16 January 2026
Unprompted review
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Alex.

Rated 5 out of 5 stars

Abstracted payment collection and booking

Chillisauce was great to use, it abstracted all the booking headaches that come with trying to organise a large party and the hours spent chacing everyone up for money to make a single big payment. As an attendee, it was very simple to just log in to the platform, see the details and make payments as and when I liked. Trying to arrange the large event we had without it would have been difficult to say the least!

16 January 2026
Unprompted review
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Reply from Chillisauce

Thank you for the lovely feedback and 5-star review Peter.

Rated 5 out of 5 stars

Great laugh and well organised

Great laugh and well organised. Beer too 🍺. Great day out

17 January 2026
Unprompted review
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Reply from Chillisauce

Really pleased to hear you had a great laugh and some good beer. Thanks for the 5-star review Darren.

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