Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Childcare.co.uk
Written by the company
Childcare.co.uk - the easy way to find local childcare
Written by the company
- We're committed to our customers
- We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.
Customer Support is available 365 days a year
If you've got a problem then we are here to help.
Contact info
United Kingdom
- www.childcare.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Somewhat helpful
A helpful resource but you don’t get accurate reviews - I did wonder why childminders in my area are all 5*. I went to give a 3* review today and I was “blocked”. So don’t use the reviews as anything to go by

Reply from Childcare.co.uk
Best provider grateful
Amazing people to choose from and app is easy to use.
I was easily able to connect with nannies / babysitters around me and choose from many options the best person among the lot. This is a great site.
I am a tech dinosaur so find all…
I am a tech dinosaur so find all websites tricky. Childcare is fairly easy to use and the support when I needed help was first class. Thank you.
Great service
I found our wonderful childminder…
I found our wonderful childminder through childcare.co.uk and as a family, we could not be happier.
My experience was great because my…
My experience was great because my daughter is always happy, safe, and well cared for. The company provides professional, nurturing childcare and supports children's learning and development in a positive environment.
Why we recommend Violeta as a childminder!
I honestly cannot put into words how wonderful Violeta is. She is incredibly caring, loving, and attentive with the children, and they truly feel happy and comfortable in her care.
My daughter settled in unbelievably quickly and even slept there from the very first day, which says so much about the warm, safe, and welcoming environment she creates. The children feel completely at ease, they eat very well, and they have plenty of opportunities to socialise and interact with other kids.
Since starting with her, my daughter comes home every day with new words and new things she has learned. It is amazing to see how much progress she has made in such a short time.
She also follows an excellent routine, which has been wonderful for my daughter because she thrives on structure and consistency. The routine is respected very well, and you can clearly see the positive impact it has on the children.
Another thing that gave me so much peace of mind is how clean, safe, and well-organised everything is. I have been to her home myself and saw how clean and child-friendly the environment is. The toys are safe, the space is secure, and she takes hygiene very seriously. My daughter always comes home clean, with his hands and face washed, and her nappy changed properly and on time. She has never come home with irritation, redness, or discomfort. I truly receive her back just as clean and cared for as when I leave him there.
What I appreciate just as much is how understanding, flexible, and supportive she is. She is always available to help and has never made me feel like I am asking for too much. Even in emergency situations, when I have not been able to give much notice, she has always been more than happy to look after Safiyah. She has helped me so many times during stressful moments, and for that I will always be grateful.
She is also extremely communicative and always keeps me updated. At the end of each day, she takes the time to tell me what my daughter did , what she learned, how her day went, if anything unusual happened, and whether everything was okay. As a parent, that level of communication means so much.
She is such a kind and genuine person who radiates warmth, positivity, and care. As a parent, it gives me incredible peace of mind knowing my daughter is with someone who truly loves what she does.
I recommend her wholeheartedly. From one parent to another, she is a very safe and trustworthy choice, and I truly believe that any child — even one who may struggle with adapting to new environments — will settle in very quickly with her. I could not recommend her more highly.
Great service if you are looking for…
Great service if you are looking for local childcare.
Good and always good
I was able to find a reliable and…
I was able to find a reliable and trustworthy babysitter for an emergency childcare issue which arose
Childcare.co.uk helped us find a…
Childcare.co.uk helped us find a caring, trustworthy, and dependable nanny.
Perfect setting, perfect childminder
Clean house, amazing childminder, her love and dedication to children.
great platform for connecting people
Celina is a great babysitter
Celina is a great babysitter, very friendly, relaxed and professional and our daughter took to her straight away, we feel very relaxed leaving her with Celina, she has mainly come to look after her once we have put her to sleep but a couple of times sat in the room while our daughter was falling asleep and was very comfortable with her, would definitely recommend Celina
I’ve always found lovely babysitters…
I’ve always found lovely babysitters and carers via this site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.