Chessington Garden Centre Reviews 

86
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great delivery service, phoned and asked where to put safely in my absence. Delighted with my purchase that I had seen when staying at my family's house in England. Have used a couple of times and ho... See more

Rated 5 out of 5 stars

Ordered some compost as they were offering free delivery. Choice of days Monday - Friday ( why don’t businesses deliver at the weekend when most working people are at home?) Delivery arrived bang... See more

Company replied

Rated 1 out of 5 stars

Two bulk bags of pea shingle delivered - delivery drivers didn't bother to ring the doorbell (I work from home) to ask where I would like nearly two tonnes of pea shingle delivered -instead, they dump... See more

Rated 5 out of 5 stars

I needed help with an electric mower, having run over the cable! This call out is really for Giles, the garden machinery company operating within Chessington Garden Centre. Adrian was extremely helpfu... See more

Company details

  1. Garden Furniture Shop

Written by the company

Family Run Garden Centre in the heart of Chessington. Selling a range of high end and luxurious outdoor furniture, dining sets, barbecues and more. Sells a wide range of plants both indoor and outdoor with a huge range of large shrubs and trees. With a pet centre on site and a restaurant serving a delicious menu of breakfast, lunch and dinner there really is something for the whole family at Chessington Garden Centre.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.3

All reviews

(86)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, we ordered very competitively priced top soil, good comms throughout, delivery efficient and on time with very competent delivery staff - have used them twice and cannot fault the service THANK YOU

27 June 2026
Rated 3 out of 5 stars

Cafe closes early. The food goes away even earlier.

OK, it's a big place, with lots of customers. The cafe closes so early. By luck we did get cake and tea at 3.55pm. The cakes were on the side, ready to go away for the night. One lot with flies on them and around them,

The garden centre closes at 6:00pm and the cafe at 4:00 pm. While we drank and eat a member of staff was putting the chairs upside down on the tables. We didn't feel wanted as customers and felt rushed.

Chessington has so much more potential. Why is it not used.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Good quality product and top customer…

Good quality product and top customer service all round.

Bought a cantilever parasol to be delivered.
Unfortunately due to work commitments I was not available for the allocated delivery slot but Alex from Home delivery Team took upon himself to ensure that the parasol was delivered at a convenient slot.

With regard to the parasol I am very pleased with the quality of the product.

26 May 2026
Rated 1 out of 5 stars

Two bulk bags of pea shingle delivered…

Two bulk bags of pea shingle delivered - delivery drivers didn't bother to ring the doorbell (I work from home) to ask where I would like nearly two tonnes of pea shingle delivered -instead, they dumped them on the driveway - IN MOST INCONVENIENT PLACE. On this basis alone, I would never order from Chessington Garden centre again.

25 May 2026
Rated 1 out of 5 stars

Dangerous playsand

Ordered playsand for my son’s birthday. The playsand had small pebbles in it dangerous for a small child. When I returned they only refunded me for the unopened bags even though the one bag opened was a serious safety risk and not fit for purpose. I didn’t have it in me to fight this but it has put me off shopping here. Clearly safety and decency are not priorities.

25 May 2026
Rated 5 out of 5 stars

Fantastic

All Staff were amazing especially tia in garden furniture sales,also the lovely helpful delivery men x

19 May 2026
Rated 5 out of 5 stars

Very easy to order on line for compost

Very easy to order on line for compost, phone call from transport manager to arrange delivery the next day and they had a spare slot that day, which was perfect for me, the delivery driver carried the 6 bags into my garage and was very helpful.

18 May 2026
Rated 5 out of 5 stars

A screw missing but resolved with a great ‘can do’ attitude

When there was a screw missing for the assembly of the parasol base, the outdoor team went out of their way to help us.

9 May 2026
Chessington Garden Centre logo

Reply from Chessington Garden Centre

Thank you for taking the time to leave us a 5* review. We're sorry to hear that you experienced a screw missing but so please our team were able to help!

Kind regards,
The Chessington Garden Centre

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