Have been with Chemist Click for 4 years now. Always excellent customer service and very clear communication. My orders are always on time or before suspected date. I would highly recommend them for a... See more
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10/10 for Click Chemist, Warrington Great Staff ... a strong team who work as one. Sharon is always happy to help... She is friendly, courteous, very efficient & really proffessio... See more
Everything was excellent. Just one point to make, the tracking on my parcel didn't give me updated information, so I was unsure exactly when it was arriving. It arrived on time, so no problem.
Used this app for some years now. Never have they disappointed us, the goods were always with us 2 days after I put the request in. Brilliant service.
Company details
Written by the company
Chemist Click is an online pharmacy delivering medication directly to your door in 3 easy steps.
Contact info
Cardinal Point, Park Road, WD3 1RE, Rickmansworth, United Kingdom
- 01923549040
- info@chemistclick.co.uk
- www.chemistclick.co.uk
You should know
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Straight Forward
The online consultancy was thorough but straight forward to navigate & once approved product delivery was quick
2 April 2026
Finger nail is improving after 3 weeks
Finger nail is improving after 3 weeks. My toes will take a bit longer but it seems to be working. Cheaper than Amazon
2 April 2026
Always bang on
2 April 2026
very good and come on time
2 April 2026
Highly recommended
Great service and fast delivery. I wouldn't hesitate to order in the future
2 April 2026
Everything was excellent
Everything was excellent. Just one point to make, the tracking on my parcel didn't give me updated information, so I was unsure exactly when it was arriving. It arrived on time, so no problem.
2 April 2026
Chemclick thoroughly recommended
Chemclick is very easy to use and full of information.
Purchasing and paying couldn't be easier.
Purchased items are quickly dispatched and are packed in plain packaging.
I Thoroughly recommend Chemclick.
23 March 2026
Easy consultation and fast delivery.
2 April 2026
Easy to order because of a great…
Easy to order because of a great website and super quick delivery.
2 April 2026
Got prescription without any problems…
Got prescription without any problems and arrived on time, would use them again
2 April 2026
Updated - Excellent order recovery and proactive customer support
UPDATE
Since my initial review, the company reached out to explain that a major power outage had prevented them from accessing emails and processing orders for several days.
The support team has been very proactive in fixing the issue. They have arranged for a full replacement to be sent via Royal Mail 24 service and have already issued a refund for my original delivery charges.
While the initial delay and lack of communication were frustrating, the company has made a genuine effort to make things right. They provided a clear explanation and went above and beyond by offering a significant discount for a future order. It is clear they value their customers and take accountability when things go wrong.
Will order again.
INITIAL REVIEW
I paid for Royal Mail 48 Tracked delivery two weeks ago. While I received a dispatch notification, it contained no tracking number. Despite the promised timeframe, the order has never arrived.
I have attempted to resolve this through both emails and phone calls. Every attempt at contact has gone completely unanswered. There is no proactive communication or accountability from the company.
The lack of tracking, missing goods, and total silence suggest this is a scam website. I am now forced to dispute the charges with my bank to recover my money.
20 March 2026
Unprompted review
Reply from Chemist Click
Hello,
Thank you for taking the time out to leave a review.
We are very sorry that you have not received your order yet.
I can assure you, we take these issues very seriously.
97% of orders placed with us arrive within the expected timeframes. Occasionally, there may be deliver delays. We will always look to rectify this.
Please can you send an email to info@chemistclick.co.uk, and we will look to resolve any issues as soon as possible.
We apologise for any inconvenience caused, and we are committed to putting this right.
Customer Service
Straight forward ordering
Straight forward ordering, no problems right through the system
3 March 2026
Very quick from despensing to getting…
Very quick from despensing to getting the item to me quickly
3 March 2026
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