Cheekytrip Reviews 

807
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with pricing, frequently finding that advertised prices were misleading or increased substantially after initial quotes, often due to hidden charges for transfers or luggage. The booking process was also a source of frustration, with people encountering unexpected changes to hotels or flights, and some feeling pressured into paying more than agreed. Furthermore, consumers faced difficulties with payments and refunds, including unauthorized charges, high cancellation fees, and struggles to retrieve their money when holidays were cancelled or altered. However, some customers also noted finding very cheap holidays and appreciated the service from specific agents. A few other people also felt that despite initial skepticism, their overall holiday experience was positive, with everything from flights to hotels being satisfactory.

What people talk about most

Price

People report negative experiences with price, often finding that advertised prices are not honored and... See more

Holidays

Users describe ambiguous interactions with holidays, with many reporting issues where advertised prices were... See more

Booking process

Customers consistently note negative experiences with the booking process, often reporting unexpected price... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulties in... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel Aggregator
  2. Price Comparison Site

Written by the company

Cheekytrip is a leading UK holiday comparison website that helps you find and compare the best holiday deals from a wide range of trusted UK travel agents and tour operators. With just one search, you can compare thousands of package holidays, last-minute holidays, all-inclusive holidays, family holidays, city breaks, and beach holidays. Every day, our travel partners upload their latest holiday , giving you access to the newest deals and competitive prices. Whether you're looking for a cheap holiday, a luxury escape, or your next summer getaway, Cheekytrip makes it quick and easy to compare holiday prices and find the best travel deals available.


Contact info

2.2

Poor

TrustScore 2 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(807)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Xperience Kiroseiz Parkland- I stayed…

Xperience Kiroseiz Parkland- I stayed at this hotel and I would definitely recommend it it’s great for families the food was good staff were really helpful the kids pool was heated the lifeguards are really on the ball and the rooms are nice and clean. The hotels in a nice location with a row of shops just a 5 minute walk away

28 February 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Georgia,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We had amazing holiday in Puerto Rico…

We had amazing holiday in Puerto Rico at the Riasol Hotel food was amazing views out standing gorgeous Delux rooms very clean couldn’t of wished for a better holiday

20 February 2024
Unprompted review
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Reply from Cheekytrip

Hello Joanne,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Marina hotel Benidorm

Marina hotel Benidorm is a lovely hotel it’s a party hotel but by far worth it it’s in a great location near the nightclubs and shops the hotel staff are lovely and the hotel rooms are very spacious and clean

21 August 2024
Unprompted review
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Reply from Cheekytrip

Hello Liz,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Amazing

Myself, my sister And my daughter who just turned 18 Stayed in Benidorm October 2024 at the marina hotel ,
Start to finish was a fantastic holiday. The hotel was absolutely stunning. Everything and more you could need. Location was perfect.
So many bars, restaurants clubs on your doorstep
And surprisingly wasn’t too noisy at night time
We had a pool view What they upgraded us for free And it was stunning , Would definitely recommend going again

21 October 2024
Unprompted review
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Reply from Cheekytrip

Hello Louise,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Apsalute scam cheeky right enough pls…

Apsalute scam cheeky right enough pls do not use this Company will end up costing you a small fortune then when you challenge them about scamming you you're the one that gets abused and swore at disgusting company

14 January 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Annmarie,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Fabulous company

Fabulous company! Was a bit dubious at first but no problems - excellent service from start to finish and their sister company Plan My Tour 🌟

22 January 2024
Unprompted review
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Reply from Cheekytrip

Hello Amy,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Shocking company!

Shocking company!
Morocco 7nights all-in £200. Rang them. 5 hours transfers. Within 3 minutes it had gone up to £359pp with flights changed to a closer airport. Told the guy I didn’t want to bother. Then he start shouting at me how much do I want to spend we can work this out. I hung up on him. 6 missed calls later the Mrs told him to sod off.
THEN… they had the cheek to attempt taking £300 from my card. Lucky I froze it after getting off the phone to him.
Wouldn’t go near these people again. Bait and Switch scam.
Blue sky holidays was the holiday company.

17 January 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jonathan,

I am very sorry to learn about your issues with Blue Sky Holidays .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with your contact details , we can assist you further. Or please email us at contactus@cheekytrip.com.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Amazing holiday for Amazing Cheeky Trip prices

What an amazing holiday for an amazing price ... It's a shame when people haven't booked through cheeky trips and are quick to write a bad review. I can only think they do this because they don't believe the excellent prices Cheeky cheap trips off the public. Well done cheeky trips keep those fabulous cheap holidays coming... It's a 10 from me never mind Len 😂😎👍🏽😎

14 November 2024
Unprompted review
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Reply from Cheekytrip

Hello Gregoire,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Value for money great weather hotel…

Value for money great weather hotel basic but clean food basic but good what’s not to like

13 January 2025
Unprompted review
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Reply from Cheekytrip

Hello Ged,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Cheekytrip

Do not book with Cheeky trips.Total Scam.
Have contacted trading standards, & They have asked myself to forward all relevant information/ Paperwork to them.
Be very Careful.

14 January 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Hugh,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 3 out of 5 stars

Dodgy practices and ignore follow up calls

Tried to make a booking with (Sheldon) who found flights and hotel on Cyprus. He then took FULL payment (having agreed 50% deposit only) then told that the accommodation was not available but had another Hotel that he wanted another £100 for. I refused this and then his Line manager (Jordan( offered the alterative at the same price, which I agreed to. THEN, Jordan told ne the second hotel was not available and that Sheldon had taken the full amount out of our account in two payments one for themselves and one to easyjet for the flights.He then offered either just the flights and book our own hotel or a full refund. I agreed to the Full refund, only to find the following day that the payment taken for the flight was £49.90 short. When I queried this I was told that Jordan was not in that day and I should contact them the following day. When I contacted them the following day they asked for all the details then told me that £49.90 was Easyjet cancellation fee. When I challenged this I was once again (reminded?) that Jordan was not in today ?? And I should call again the following day. So the next day I once again contacted them with no response at all and, finally told them that I would refer their Illegal withdrawal to the recent Authorities.
‐--------------------------------------------
Following the above being published, I was contacted by one of their Managers (Irwin) who appologised for the lack of contact to sort this issue. He offered to return the shortfall of money taken from our account immediately and offered a discount on any future booking. Apparently, their main issue was that Jordan (Sheldons line Manager) had been off sick since he spoke with me and therefore unable to deal with this. It would have been better if they were straight with me and told me that. So in conclusion, we had a fairly amicable resolution and the Comoany did the right thing and appologised for their actions. I have still to decide if I should take advantage of their offer on any future booking, but I WILL think about it.
I have adjusted my star rating based on their latter actions and if I do take them up on their offer - who knows, maybe that will get them a higher rating?
Then agents I was dealing with fell under the banner "Plan My Tour" as Cheekytrip.com is simply a price comparison site.

10 January 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Anthony,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further. Or please email us at contactus@cheekytrip.com so we can assit you further.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Excellent Apartments very big

Excellent Apartments very big , everything you need is provided .washing machine dishwasher ., coffee machine
The hotel is up a steep hill but there is a free shuttle bus into town or a taxi is just a few € . The apartments are self cleaning and you have to take your rubbish out to get your €200 deposit back .The views from the 27th floor are magnificent

9 May 2024
Unprompted review
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Reply from Cheekytrip

Hello,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Great company

Great company, great prices and brilliant customer service which was Very helpful when our flight got delayed

9 May 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Great company with great prices

Great company with great prices, agent was very helpful and there too help 24/7 when we needed him. Will definitely be using this company again, definitely the best we've used and found.

7 July 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Tried to enquire & they was only…

Tried to enquire & they was only interested in taking my money . Said I'd call back now getting bombarded with WhatsApp messages for a deposit then I asked how much is payment each month after my deposit and they didn't know until he got his calculator out. I then was put on hold to be put through to another team member , after 2 mins the same guy come on the phone pretending to be someone else asking for passport info . All the while it's dead quite in the background except cars going past outside . Hmmm glad I hung up b4 going any further . Shut this sight down... SCAMMERS AT LARGE

7 January 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jade,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS , got to the hotel they didn't have our booking , the hotel kicked us out unless we paid £895 for the 5 nights ? We showed our booking confirmation and they said they hadn't received the money from the agent ? Spent 3 hours riding around morocco looking for a hotel , until I could get the Internet, after 2 days speaking to a BOT they paid the hotel and ee went back I paid £300 for a hotel in the meantime , they gave us a balcony for apologies NEVER AGAIN !!!!

14 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Freddrick,

I am very sorry to learn about your booking issues .

Cheekytrip.com is a holiday comparison website, therefore you have not booked with Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Was scammed and told wescammed have more…

Was scammed and told we have more solicitors then you laughed and hung up and now refusing to send the recording of the conversation which brakes data protection act do not use there scammers

22 December 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Eugene,

I am very sorry to learn about recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken with Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted , we can assist you further.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Elba Lucia brilliant

Stayed here staff was amazing clean resort and food was brilliant xx

22 June 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Amy,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Absolutely not recommending

Absolutely not recommending. They take your money, send no confirmation, the prices online are cheap, then all the add ons add up and you end up paying similar prices to likes of Tui. Then all the issues start, hotel not available, flight is cancelled, they ask you to pay more, after all the stress I asked for refund, no confirmation, waiting, hoping this is not a scam ….

21 December 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Paula,

I am very sorry to learn about your booking issues .

Cheekytrip.com is a holiday comparison website, therefore you have not booked with Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Amazing hotel

Amazing hotel. We stayed here in June and booked again for next year. Great for families 😁 Terralta apartments Benidorm

13 June 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Shane,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

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