Cheekytrip Reviews 

807
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, most reviewers were unhappy with their experience overall. Many customers found advertised prices misleading, often increasing significantly during the booking process with unexpected additional charges for transfers, luggage, or admin fees. People also reported issues with payments, including charges not understood by the customer and difficulties obtaining refunds when holidays were cancelled or changed, sometimes losing flight money. However, some customers also noted positive experiences, finding great deals and good value for their holidays, including flights, baggage, transfers, and hotels. Conversely, a small portion of people felt that the actual holiday experience could be problematic, citing issues like hotels not meeting expectations, incorrect vouchers, or problems with transfers.

What people talk about most

Price

Users describe negative interactions with price, frequently reporting that advertised prices are not honored,... See more

Holidays

Customers had ambiguous experiences with holidays, with many reporting significant issues regarding pricing... See more

Booking process

Reviewers mention negative feedback about the booking process, with many expressing significant... See more

Payment

People report negative experiences with payment, often encountering unexpected charges and issues after... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting difficulties in obtaining their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel Aggregator
  2. Price Comparison Site

Written by the company

Cheekytrip is a leading UK holiday comparison website that helps you find and compare the best holiday deals from a wide range of trusted UK travel agents and tour operators. With just one search, you can compare thousands of package holidays, last-minute holidays, all-inclusive holidays, family holidays, city breaks, and beach holidays. Every day, our travel partners upload their latest holiday , giving you access to the newest deals and competitive prices. Whether you're looking for a cheap holiday, a luxury escape, or your next summer getaway, Cheekytrip makes it quick and easy to compare holiday prices and find the best travel deals available.


Contact info

2.2

Poor

TrustScore 2 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.2

All reviews

(807)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Cheeky trips are the best…

I've used holiday discount center same company for 8 years never had an issue as for price yes as with all holiday companies there's ads on but I've never been able to find a cheaper company this year we did Hurgarda 14 nights all inclusive inc transfer seats and 1 suitcase 2 people in the center of Hurgarda where we wanted as been many times before £1987 stayed at the Seagull beach resort no issues and got meals cooked separately due to diet again no problem oh yeah we had a ground floor pool side

13 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tony,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Avoid this company

Avoid this company! Booked a holiday to Turkey. Was quoted £1600. They tried to take payment. My bank flagged it as scam so would not approve. Later that day this company took 3 payments £500 x2 and £600. Phoned them claimed they have not.

A day later they said they have the funds, but the hotel we wanted is no longer accepting bookings and we need to pay an extra £200 for a new hotel! Asked for a full refund got told no, we could have the hotel money back and we can book a hotel from our end. Because we was not getting anywhere we said okay how much. They offer £120 for the hotel refund. So we needed to find a hotel for 1 week in Turkey for £120!

Contacted bank, raised action fraud claim, bank recalled the funds and booked on a different site!

Read the reviews all over online. All saying it’s a scam company and not to book! Wish I would have read these first!!!!

3 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Scammers

CheekyTrip.com operates as a holiday price comparison website, allowing UK-registered travel companies to list their offers. While it presents itself as a platform for finding affordable holiday deals, there are several concerns to consider before using the site.

Trust and Credibility Issues

ScamAdviser assigns CheekyTrip.com a very low trust score, indicating a strong likelihood that the website may be unsafe to use. Factors contributing to this low score include the use of services to hide the website owner's identity and the presence of both positive and negative reviews, which may suggest attempts to mask genuine customer complaints .

Customer Experiences

User reviews on platforms like TripAdvisor and MoneySavingExpert highlight several issues:

Prices advertised on the website are often unavailable when customers attempt to book, leading to feelings of being misled .

Some customers report being charged more than the advertised price or encountering hidden fees .

There are accounts of poor customer service, including difficulties in communication and lack of support when issues arise .

Operational Transparency

CheekyTrip states that it is not a travel agent or tour operator and does not sell holidays directly. Instead, it serves as an advertising platform for other travel companies. This means that any bookings made through the site are with third-party providers, and CheekyTrip does not take responsibility for the fulfillment of these bookings .

Conclusion

Given the low trust score, negative customer experiences, and lack of direct accountability, it is advisable to exercise caution when considering CheekyTrip.com for holiday bookings. Researching and booking directly with reputable travel providers may offer greater security and peace of mind.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

This place is a scam from the word…

This place is a scam from the word go.Booked a 4* hotel with them
as advertised on their site they took the money then next day they emailed me to say this places was no longer available however still showing on their site.The hotel they were offering me was a 2* and wait for it wanted more money doesn’t make any sense at all.The hotel was terrible a hotel where men take women of the night.No kettle plastic see though shower curtain, no balcony air condition didn’t work absolute joke horrible place .Stay clear of these people if you want to enjoy your holiday worth paying a bit more for peace of mind

22 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Charisse,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 5 out of 5 stars

I have booked a few time's

I have booked a few time's. They're ok to go with decent prices also

28 April 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Natalie,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Caribbean Village Morocco

I went to Caribbean Village Morocco for some winter sun. Hotel was cheep and cheerful, staff were great. Really enjoyed it as a solo traveller.

1 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Richard,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

ABSOLUTELY DISGUSTING BEHAVIOUR

ABSOLUTELY DISGUSTING BEHAVIOUR, ASKED ALL THE QUESTIONS VIA CHAT ON FINAL COST OF HOLIDAY AND WAS TOLD IT WOULD BE £639 ALL INCLUSIVE FOR 3 OF US, SO WE AGREED' THEN AN AGENT RANG US AND WENT THROUGH EVERYTHING "NO MENTION OF EXTRA ADMIN CHARGES @ £80 EACH" UNTIL INVOICE WAS SENT RESULTING IN AN EXTRA £240 ON TOP " WHICH WE DON'T HAVE" AND NO REFUNDS GIVEN. CHEEKY TRIP !! MORE LIKE CHEEKY FRAUDSTERS.

19 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Craig,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 5 out of 5 stars

GOOD SERVICE

Good service. The Agent that assisted me in booking my holiday to Spain was very helpful and polite.

18 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Sherene,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

ADMIN FEE SCAMMERS!

Found a holiday on Cheekytrip.co.uk.with TravelTrek.co.uk

Spoke to Justin Wayne at TravelTrek via chat, who then rang to take my payment of £795 via credit card.

Only after I had paid £795 did he send a emailed confirmation which stated actual cost was £895! The other £100 was for an Admin and Intermediate supplier fee which they will ring me to pay 6 days time. Other reviewers have confirmed TravelTrek withhold your travel documents if you don’t pay this admin fee!

Cannot get refund as 100% Non Refundable so speaking to my Credit Card provider to cancel.

CHEEKYTRIP know this scam is happening!

DO NOT USE TRAVELTREK! OR CHEEKYTRIP!

**YOU HAVE BEEN WARNED**

19 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Annalise,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Was charged over double original price…

Was charged over double original price hotel was changed as well with no breakfast just kept adding money on then told I had pay further 200 for a tax for using budget air line for a new law coming in on 1st April 2025 never book with them SCAM

7 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Edel,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Prices are wrong doubles after you go…

Prices are wrong doubles after you go check out says 257 all inclusive person. then it went over grand when I went to check out so watch out scam

8 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Danny,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Online price wasn't the final price

Online price wasn't the final price. £420 at first. Even after I was requoted £599 then price then went up to £735! adding "admin fees" on top, breaking UK Consumer law. Wanted to then charge me £48 for cancelling when payment hadn't even been taken. Avoid at all costs. Had to cancel my card to ensure payment wasn't taken.

8 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello David,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Just booked my second holiday

Just booked my second holiday through cheeky trip. Spoke with Hardy who was lovely and went through everything with me. Knocked a star of due to price jumping up but I still got a right bargain.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

absolutely brilliant booked about 8…

absolutely brilliant booked about 8 trips and never had a problem and will definitely use again

7 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jaymie,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam, all the prices advertised are a SCAM. do not use this website. They wanted to charge DOUBLE the advertised price. 😂😂

6 April 2025
Unprompted review
Rated 4 out of 5 stars

Travelled too tunisia with cheeky…

Travelled too tunisia with cheeky trips/holiday globe, was pleasantly surprised due too reviews seen online, was nervous on the run up too the holiday but everything went fine, hotel was spot on exceeded my expectations, the only slight downfall was the price raise when we rang but wasn't too much and still an absolute bargain. I'll definitely travel with these again 🙂🙂

25 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Charlotte,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Not a scam

Not a scam, not a fake site, all booked through use of information on the sites, or through the agents from the individual companies.
Prices do fluctuate so book in advance, be prepared for prices to rise slightly, but they can also fall as they are 'live' prices.
No issues with the company but just as always, research your trip and hotel, and you can't be upset with the cheap deals.

1 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Sam,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Went here last year was such a good…

Went here last year was such a good holiday! Booked through you guys too! Dont be put off by the negative reviews, the kids have asked to go back! Pools where warm, food was good! We had no wasps or sickness and everyone that was at our hotel (other families) said they had a great time too!!

27 August 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

I booked my holiday last week which was…

I booked my holiday last week which was a lot dearer than advertised? One hour later I received a phone call stating the flights were unavailable but they have found a alternative flight which will be an extra cost of £49 each😡 after a lot of consideration I agreed to the alteration as the times were more convenient. You would think that would be the end of it but o no they ring back again saying those flights are not available as well also would I be willing to change the dates😡.Guess what came next?They have found another flight at a extra cost of £200!!!!!.By this time I had enough and asked for a refund as they did not meet the criteria which was agreed when booked😡 but to my astonishment they replied with I would have to pay a cancellation fee!!!(Why why and why sell me a holiday without booking the flights)now I am extra £400 pound down but still had no emails back confirming my holiday and flights😡😡😡. What a horrendous experience!!!!! let's see what happens next😭

24 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Michael,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Had 895 pound taken from my account for…

Had 895 pound taken from my account for a holiday then they told me there wasn't a return flight when they took my money. I then went to ask for a refund to

!!!!!!SCAM!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!

which they said there is a cancellation fee of up to 300 pound and then they tried to offer me another holiday over another 600 pound instead of returning my money. I was then followed by abuse from both agent and manager. To which I had to call the bank to get a refund through scamming behaviour

22 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Nathan,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

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