Checkmyfile Reviews 6,273

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly interface and ease of navigation, making it simple to access and understand credit reports. Many highlight the excellent service, noting the quick process for obtaining detailed and comprehensive credit information. People appreciate the convenience of having all their credit data in one place, which is particularly helpful for significant financial decisions like mortgages. However, some customers expressed dissatisfaction with the subscription and payment process, citing issues with managing or cancelling subscriptions and concerns regarding clarity about recurring payments or trial periods.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of navigation and... See more

Service

Consumers find service to be positive, with many describing it as excellent, efficient, and straightforward.... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers appreciate the free... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration with unexpected charges,... See more

Based on these reviews

Rated 5 out of 5 stars

What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more

Company replied

Rated 5 out of 5 stars

The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more

Company replied

Rated 5 out of 5 stars

CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more

Company replied

Rated 5 out of 5 stars

To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more


Company details

  1. Credit Bureau

Written by the company

The most detailed credit report you can get.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What an amazing website to be in when…

What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don't need to talk to anyone to handle the Subscription. You do it all by yourself within the website. Highly recommended to all.

7 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Marlon,

Thank you so much for taking the time to leave such a fantastic review! 

We’re really pleased to hear that you found the platform easy to use and helpful during your 7‑day trial, and that being able to view your credit information from all three major agencies made a difference for you.

We’re especially glad you enjoyed the self-service side of things. Giving our members full control over their subscription directly through the account is something we work hard on, so it’s great to know that this stood out as a positive experience.

Thanks again for the recommendation — it truly means a lot to us. If you ever need help or have any questions along the way, we’re always here to support you.

Best wishes,

Kirstie
Checkmyfile

Rated 5 out of 5 stars

Impeccable

Impeccable, accurate and correct attitude. I am very satisfied!

7 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Valentina,

Thanks for leaving us a lovely review!  

We're so pleased to hear you are satisfied with our service, it means a lot!

We put your experience first by making your credit information easy to find, read, and understand. And if you ever need help, our friendly Customer Service team is ready to talk through your report or offer helpful advice via phone or email.

We'd love to welcome you back in the future!

Best wishes,

Lauren
Checkmyfile

Rated 5 out of 5 stars

Great service

Great service, great customer experience. They are truly a great company who genuinly care about their customers. I love how responsive and helpful they are.

6 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Guillermo,

Thank you so much for taking the time to leave such a lovely review!

We’re really glad to hear you had a great experience and felt well supported by the team. It means a lot to us to know that our genuine care for our customers comes through, and we’re especially pleased you found us responsive and helpful. 

Thanks again for your trust — we truly appreciate it! Please shout if you need anything in future, we're here to help!

All the best,

Kirstie 
Checkmyfile

Rated 5 out of 5 stars

Very detailed credit report

Very detailed credit report, combining all three of the big players to give an overall score. Goes back along way too. I only needed mine to support my mortgage application, so didn’t need to keep paying the monthly fee, but a handy feature of being able to save a current snapshot of my score accompanied with all my (on time) payments as a PDF is a nice touch. Like I said I only needed it to support a mortgage application but would definitely use again if wanting to check on things. The only downside i have is I’m not sure how often it updates, I had cleared of a credit card a few weeks ago but was still showing a balance on the report. This may be due to gathering the update from all three of the credit agencies, but that aside, I highly recommend it.

1 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Nathan,

Thank you for sharing your experience.

It's great to hear that Checkmyfile has been a part of your mortgage application! We know how important it is to see your full report when you're making a major credit application.

I'm glad you've found the level of detail in your report so useful, as well as the option to save a copy in case you need to share or review it later. We know this feature can be especially helpful when working with a third party, like a mortgage broker or financial adviser.

In terms of when the information on your report updates, there are two things to bear in mind:

1. You can update your Checkmyfile report every day. Each time you use the green 'Update' banner at the top of the page, we re-run your details with the credit reference agencies and return the updated result to you.

2. Lenders share new data with the credit agencies on a monthly basis. This means it can take 4-6 weeks for a change to your account, like settling a balance, to be recorded by each credit agency. As soon as the agencies have your updated information, it will also show on your updated Checkmyfile report.

We'll be really happy to have you back with us if you ever need your report again, or just to keep on top of your credit health. Best of luck with the new mortgage!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent exactly what I needed

Excellent exactly what I needed

5 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Jordan,

Thanks for leaving a review.

It's great to hear that Checkmyfile provided exactly what you were looking for!

Your report with us is the most detailed and comprehensive available and can be read online, printed, or saved as a PDF for later review. That way, your credit report will always be fit for purpose and easy to access.

Thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Simple and pro

Very simple account set up & the information provided was very thorough & easy to comprehend. Would certainly use them in the future.

2 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Louisa,

Thanks for sharing your experience.

It's great to hear that you'll come back to Checkmyfile the next time you need your report. As you've mentioned, we make the process of signing up to and using Checkmyfile as secure and simple as possible. 

We're also the only service to return your credit report data from all three credit reference agencies, making our report the most detailed one there is!

Thanks again for leaving a review,

Amy
Checkmyfile

Rated 5 out of 5 stars

Checkmyfile is excellent

5 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Mr Jiang,

Thanks for sharing the positivity!

It's great to hear that you've had an excellent experience with Checkmyfile. It's what we always aim to provide!

If you ever need your credit report again, or if you're staying with us to monitor your credit health, we'll be happy to have you.

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

It is easy to use and super quick…

It is easy to use and super quick results. I love it.

27 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Jamshaid,

Thank you for leaving us a review, and for sharing the love!

We'll always try to get you to the information you need as quickly as possible. We've made signing up to Checkmyfile as secure and smooth a process as possible, and your report easy to navigate and understand, to make sure you're not left waiting around to see your information.

I hope you continue to have a great experience with our service.

Amy
Checkmyfile

Rated 5 out of 5 stars

An excellent App

An excellent App, easy to use and navigate. Produced an excellent result that is useable and in a format that I required. Excellent

4 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Paul,

Thank you for sharing your experience.

It's great to hear that you've found Checkmyfile easy to use and navigate. We know how important the information in your credit report is to you, so we designed a report that everyone can read and understand. 

We also offer the option to navigate your report in an interactive online format or to save or print a copy if needed. It's just our way of making sure your report is always fit for purpose.

Thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Great tool

Great tool. Easy to use and high level of detail.

4 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Ian,

Thanks for leaving a review.

We're happy to hear that your Checkmyfile report has been useful. We try our best to make your report as detailed and comprehensive as possible, so you'll always get to see the information that's most important to you.

There are also plenty of resources in our Help Centre if there's anything you'd like to learn more about.

Thanks again for sharing,

Amy
Checkmyfile

Rated 5 out of 5 stars

II’ve had a really positive experience using Checkmyfile

I’ve had a really positive experience using Checkmyfile. What made it stand out for me is how easy it is to access and understand my credit information all in one place. Instead of having to check multiple agencies separately, the platform brings everything together in a clear and user-friendly way.

The level of detail in the reports is excellent, and I particularly appreciated the explanations that help make sense of the data. It’s not just numbers—it actually helps you understand what’s affecting your credit score and how you can improve it.

Checkmyfile is doing a great job in providing transparency, convenience, and genuinely useful insights. It feels like a service designed to empower users rather than confuse them, which is refreshing. Overall, I’d definitely recommend it to anyone who wants a fuller picture of their credit profile.

29 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Eliot,

Thank you for leaving such a great review!

I'm so pleased to hear that you've had a great experience with our service throughout. As a company, we're here to inform people and are passionate about data transparency. The more we all get to know our own credit report data, how it's shared, and where it goes, the better a position we'll all be in to keep our finances in check!

Thanks for letting us know that the explanations in your report have been particularly helpful. We're always monitoring customer feedback to keep ourselves improving and growing, so hearing back about specific features you've liked is really valuable to us.

All the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

I am so happy with all Checkmyfile…

I am so happy with all Checkmyfile staff are very supportive for me. Very good communication and Excellent staff 👏🏻👏🏻👏🏻

2 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Alex,

Thanks for giving our Customer Service team a shout-out!

We're really proud of the level of support our team is able to offer to our customers. Each team member has thorough training in all things credit file, and we're entirely based in the UK to keep us easy to contact.

I hope that all of your queries have been resolved, but if you do need our help with anything again, don't hesitate to reach back out to us!

All the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

Very accessible, comprehensive site; good value.

Very accessible site, easy to navigate and easy to unsubscribe to if you want.
Good value for money - very comprehensive.

25 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Timothy,

Thanks for leaving us a review, and for sharing all the points you've liked about our service.

Making your report easy to navigate is a top priority for us, so it's great to hear that it's been your experience. 

Making your report accessible and comprehensive is our way of removing the hurdles between you and better credit health. We cut through the jargon, small print and mystery symbols to provide a detailed, intuitive report.

Thanks again for sharing,

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. In less than 24 hours my problem was sorted . I cannot thank you enough.
Definetly recommend without any hesitation

3 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Elizabeth,

Thank you for sharing your experience.

Some credit report queries might take more or less time than others to resolve, but you can always rest assured that our team will get to work right away on getting any issues sorted out for you.

It's great to hear that we've been able to resolve an issue for you in good time. If you ever need help or advice from our team again, don't hesitate to reach back out to us!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

The site gives really good insight into…

The site gives really good insight into your credit rating from all the various agencies. Heard about them via Sunday Times columnist.

31 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Neil,

Thank you for sharing your experience.

It's great to hear that news of Checkmyfile is spreading! We're the only company in the UK that shows you your full credit report from all three credit reference agencies. 

Not only that, but we offer tips for improving your credit health that are unique to your report, plus a Dispute service to help get any errors on your report with each agency investigated and resolved.

Thanks again for leaving us a review!

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent Support Team!

1 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Cristian,

Thanks so much.

We love seeing feedback for our Customer Service team! We're always on hand to offer support and advice to our customers, and we'll always try to go the extra mile to secure a resolution for you.

I hope all of your queries have been resolved, but if you do need our help again, you know where to reach us!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

It was a good user experience

2 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Simon,

Thanks for leaving this positive feedback.

I'm so happy to hear that you've had a good experience with Checkmyfile! We've designed our service around the customer experience - making your information easy for you to access, read and understand. If ever you need us, our Customer Service team is also on hand to answer any queries about your report or offer advice.

I hope you continue having a good experience with us!

Amy
Checkmyfile

Rated 5 out of 5 stars

Great and responsive service

Great and responsive service. Problem solved with immediate effect and updates were provided throughout.

24 March 2026
Unprompted review
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Reply from Checkmyfile

Hi Rushida,

Thank you for leaving a review of our service.

I'm so pleased to hear that our team has been helpful in finding a resolution for you. We try our best to respond to queries as quickly and efficiently as possible, and to always offer a helping hand if there's something we can support you with.

If you ever need our assistance again, don't hesitate to reach back out to us!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Good experiance

1 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Jeni,

Thank you for leaving us a review!

We love to hear when someone's had a good experience with our service. It lets us know that we're on the right track, as well as letting others know that they can depend on us!

I hope you continue to enjoy using Checkmyfile. Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Great service

This company offers a great service. I always appreciate how good their customer services are - responses to queries are prompt, warm and professional. They give me much more confidence in managing my credit! Thank you

1 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi,

Thanks so much for shouting out our Customer Service team!

We know they do their best to provide everyone with the support and advice they need, and it's amazing to hear that they've had a positive impact on your credit confidence!

Our team members and Help Centre will always be on hand to help you along on your credit journey.

Thanks again for sharing,

Amy
Checkmyfile

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