What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more
Company replied
CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more
Company replied
To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more
Company details
Written by the company
The most detailed credit report you can get.
Contact info
20-21 Lemon Street, TR1 2LS, Truro, United Kingdom
- help@checkmyfile.com
- www.checkmyfile.com
4.6
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Checkmyfile
Hi Eugeniu,
Thank you so much for your lovely feedback! We’re really glad to hear you found everything so easy.
We're always just a phone call or email away if you have any questions about your report - we're here to support you, no matter where you are on your credit journey.
All the best,
Lauren
Checkmyfile
Very poor customer service and…
Very poor customer service and uneducated staff. Even though the credit agencies and utility companies agreed to remove the bad credit report, after I submitted the evidence, they did not escalate the case on my behalf. I paid Checkmyfile, but they failed in their duty, even though I repeatedly informed them. This shows a lack of knowledge and negligence. I paid for almost three months, but my situation only became worse—nothing improved. Even though they have the ability to help resolve the problem, their intention seems to be to continue the subscription payments rather than solve the issue.
3 March 2026
Unprompted review
Reply from Checkmyfile
Hi Chandhrasooriyan,
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. We don't want any of our customers to feel disappointed by our product or service.
Our Customer Care Team is available by phone or email to support you throughout the dispute process, should you ever want to query anything. We’d really appreciate the chance to investigate this further, so we’ve contacted you through your Trustpilot account to request a few additional details so we can look into for you.
We hope to hear from you soon.
Kind regards,
Lauren
Checkmyfile
Recommended by my Mortgage Broker to…
Recommended by my Mortgage Broker to check out my credit report and was amazed at how quick and simple it was to get to a point where my credit report was ready to view and so comprehensive (43 pages) in its data output.
Would not hesitate to use again should the need arise.
24 February 2026
Unprompted review
Reply from Checkmyfile
Hi Tony,
Thank you so much for taking the time to share your experience!
We're delighted to hear that your Mortgage Broker’s recommendation led you to us, and even more pleased that you found the process quick, simple, and helpful. It’s great to know the level of detail met your expectations!
We’re glad you had such a positive experience, and we look forward to seeing you again in the future to check in on your credit health.
Thanks for choosing us!
All the best,
Lauren
Checkmyfile
Not happen with customer service
Not happen with customer service. Terrible company.
2 March 2026
Unprompted review
Reply from Checkmyfile
Hi Freya,
Thank you for taking the time to reach out. We’re very sorry to hear about your experience - we always want our customers to feel positively about the service they receive from us.
We’d really like the opportunity to look into this for you, so we’ve reached out via your Trustpilot account to request a few more details.
We look forward to hearing from you.
Best wishes,
Lauren
Checkmyfile
Clear and factual
First of all, very easy website to use very clear instructions and very informative. User friendly without being intimidating but equally very factual. Definitely would recommend. If somebody also wanted to cancel subscription there are very clear and easy instructions to do so … not hidden!
Very impressed with the website layout, information aspects and ease of use.
2 March 2026
Unprompted review
Reply from Checkmyfile
Hi Claire,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you found the website easy to use, clear, and transparent - especially around things like cancellations. We're all about making the world of credit health feel clear and positive, so it means the world to hear that reflected in your experience!
Your kind words about the design, clarity, and ease of use truly mean a lot, and we really appreciate your recommendation - that support goes a long way!
Thank you again for taking the time to share your experience. If you ever need anything in the future, you know where to find us!
Best wishes,
Lauren
Checkmyfile
Great Service
It was great being able to get all the information I needed in one place. Checkmyfile was able to do that.
15 January 2026
Unprompted review
Reply from Checkmyfile
Hi Alastair,
Thank you so much for your feedback!
We're really pleased to hear that Checkmyfile helped you find everything you needed in one place. Making things simple and clear is exactly what we want for our customers. Our credit reports provide the most up‑to‑date information held about you by Experian, Equifax, and TransUnion with daily updates from them, so you know exactly where you stand.
We're always here whenever you want to check in on your credit health.
Best wishes,
Lauren
Checkmyfile
I have throughly enjoyed using this…
I have throughly enjoyed using this service, it’s been a one stop shop for all my credit enquiries. I highly recommend using check my file
1 March 2026
Unprompted review
Reply from Checkmyfile
Hi Sade,
Thank you so much for taking the time to leave this review! We’re delighted to hear that you’ve enjoyed using our service and that it’s become your go‑to place for all credit enquiries.
At Checkmyfile, our goal is to give you the most complete and accurate view of your credit position. That’s why we bring together data from Experian, Equifax, and TransUnion into one clear, easy‑to‑understand report. With everything in one place, you can see the full picture of your credit health at a glance.
We really appreciate your recommendation, and we’re always here if you ever need support in the future.
All the best,
Lauren
Checkmyfile
Excellent very useful.
1 March 2026
Unprompted review
Reply from Checkmyfile
Hi Sirri,
Thank you for leaving us a review! We're here to support you every step of the way on your credit journey.
You can access your account whenever it suits you and manage your subscription online with complete flexibility. We'd love to welcome you back in the future!
All the best,
Lauren
Checkmyfile
Brilliant for checking your file information
Absolutely brilliant for checking your credit file! Shows everything you need to know from the beginning shows every search soft search! Helped me and my partner get the mortgage we needed.
27 February 2026
Unprompted review
Reply from Checkmyfile
Hi Aimee,
Thank you so much for your wonderful review! We’re delighted to hear that our service delivered exactly what you needed. We’re especially happy to have supported you through your mortgage application!
Big milestones like this make it even more important to ensure your credit report is accurate and up to date. Checking it before, during, and even after the process can help you spot any issues early, strengthen your credit health, and keep everything running smoothly.
We’re always here to support you - whether you’re taking your next big step or just doing a quick check-in.
Best wishes,
Lauren
Checkmyfile
Reply from Checkmyfile
Hi Paul,
Thank you for taking the time to share your feedback. We truly appreciate it.
No matter where you are on your credit journey, our Customer Care Team is always here to support you. If you ever need guidance or have any questions, please don’t hesitate to reach out by phone or email. We’re happy to help every step of the way.
All the best,
Lauren
Checkmyfile
I had a very positive experience with…
I had a very positive experience with them. I just needed a one off credit reading and it was straight forward. Then cancellation it was also straight forward. Thank you so much for this free service. I will definitely recommend you to my friends and family
28 February 2026
Unprompted review
Reply from Checkmyfile
Hi,
We’re so pleased to read this review! It’s great to hear that everything worked smoothly for you from start to finish, and we truly appreciate your kind words.
Your recommendation means a lot to us. We can't wait to welcome them to our service! If you ever need anything in the future or just want to check in on your credit health again, we’re always here to help.
Best wishes,
Lauren
Checkmyfile
Easy to use and so beneficial
Easy to use and so beneficial.
I found I had a financial associate that I had never heard of.
Check my file resolved the situation with great efficiency
30 January 2026
Unprompted review
Reply from Checkmyfile
Hi Sharon,
Thank you for sharing your experience! We're really glad to hear you found everything easy to use and genuinely helpful.
Discovering a financial associate you didn’t recognise can be worrying, so it’s great to know you were able to get it resolved quickly. Keeping on top of things like this is an important part of maintaining your credit health, and you’ve taken exactly the right steps.
If you ever want to check in again, we’ll be right here to help.
Best wishes,
Lauren
Checkmyfile
Excellent site to check your credit…
Excellent site to check your credit profile
Highly recommended
24 February 2026
Unprompted review
Reply from Checkmyfile
Hi Yasir,
Thank you so much for the wonderful feedback! We’re really glad to hear that you found our service helpful for checking your credit score and getting to grips with your credit health.
We truly appreciate the recommendation - it means a lot to us! If there’s anything further we can do, we’re always here to help.
All the best,
Lauren
Checkmyfile
Great way to check your credit score…
Great way to check your credit score and see anything related to this.
28 February 2026
Unprompted review
Reply from Checkmyfile
Hi Kiera,
Thank you for your feedback - it’s exactly what we love to hear!
We’re really pleased that our service helped you focus on the different factors that contribute to your credit score. One of the great benefits of using Checkmyfile is having all the information from Experian, Equifax, and TransUnion in one place, making it much easier to stay on top of your credit health.
If you ever need us again, you know where to find us!
Best wishes,
Lauren
Checkmyfile
The trial period was very useful
The trial period was very useful, still showing all the information required in an easy to read and follow format
19 February 2026
Unprompted review
Reply from Checkmyfile
Hi Bill,
Thank you for the lovely feedback! We’re really pleased that the trial period worked well for you and that the information was easy to understand - it’s exactly what we aim for.
If there's aspects of your credit health that you’d like to explore further, feel free to reach out. Our Customer Care Team is on hand via phone or email to assist you.
Best wishes,
Lauren
Checkmyfile
My personal experience has been sound…
My personal experience has been sound did everything i asked for in this type of credit report company. Only negative thing I can recall is the charge of £14.99. No need if you only want to see what’s on file and even a mortgage company to see what’s on it. I would recommend a fee of £5 just for the month then cancel . Go back in again if need in few months or years.pay the £5 again. Forgot to cancel so need to pay another £14.99 for nothen as got what I needed in the first few weeks,
5 February 2026
Unprompted review
Reply from Checkmyfile
Hi Patrick,
Thank you for taking the time to share your experience with us - we really appreciate your honest feedback. I’m pleased to hear that everything you needed from the service worked well and that we were able to provide the information you were looking for.
We understand that not everyone requires ongoing monitoring of their credit report, and feedback like yours is incredibly valuable as we continue to review our pricing and subscription options.
Thanks again for taking the time to let us know how things went. If there’s anything else we can help with, we’re always here.
Best wishes,
Lauren
Checkmyfile
Credit report
Straightforward, easy to use and provides very detailed report
27 February 2026
Unprompted review
Reply from Checkmyfile
Hi Samual,
I'm so pleased to hear that you appreciated the level of detail in your report, and I'm really glad you found our service easy to use.
We put a lot of care into making sure everything is presented clearly and simply, because we know how important it is for you to understand your credit information.
If you ever want to revisit your report, keep an eye on any changes, or need support in the future, you’ll find it just as easy to return and pick up where you left off.
All the best,
Lauren
Checkmyfile
Brilliant experience
Brilliant experience. Very easy to set up and use. I needed my credit report, and I received it within five minutes from start setting up account to finish.
27 February 2026
Unprompted review
Reply from Checkmyfile
Hi Gitana,
I'm delighted to hear you found your experience with Checkmyfile brilliant!
We know how important it is to get the information you need quickly, so we aim to deliver your report as speedily as possible. Our service is designed to be easy to set up, simple to manage, and effortless to return to whenever you need us again.
If you ever need to check in on your credit health again, we’re always here for you!
All the best,
Lauren
Checkmyfile
Over all my score and everything is…
Over all my score and everything is fantastic.
26 February 2026
Unprompted review
Reply from Checkmyfile
Hi Mohammad,
Thank you for taking the time to leave us a brilliant review! We appreciate you sharing your experience.
We're always just a phone call or email away if you have any questions about your report - we're here to support you, no matter where you are on your credit journey.
All the best,
Lauren
Checkmyfile
COMPLETE WASTE OF TIME IT TRIED TO OBTAIN MY CREDIT FILE AND THE PUT A CIFAS MARKER ON MY CREDIT FILE MAKING IT IMPOSSIBLE TO GET ANY CREDIT AND NOW THEY HAVE MADE MY CREDIT ACCOUNT WORSE
COMPLETE WASTE OF TIME IT TRIED TO OBTAIN MY CREDIT FILE AND THEY PUT A CIFAS MARKER ON MY CREDIT FILE MAKING IT IMPOSSIBLE TO GET ANY CREDIT AND NOW THEY HAVE MADE MY CREDIT ACCOUNT WORSE WHEN I SIGHNED UP ON THERE WEBSITE WHEN I REALLY NEEDED THE HELP AND GUESS WHAT JUST A BAD HEADACHE AND A BAD MARKER ON MY CREDIT REPORT I WAS TRYING TO FIX ABSOLUTE SCUMBAGS THEY DESERVE TO BE SHUT DOWN DON'T TRY AND GET HELP WITH THEM OR FALL FOR THERE LIES THEY REALLY ARE THE BOTTOM FEEDERS AVOID AT ALL COSTS SCUM
27 February 2026
Unprompted review
Reply from Checkmyfile
Hi Anne,
Thank you for taking the time to share your experience with us and for providing the additional details we requested to help us locate your account.
We’re sorry to hear about the issues you’ve encountered. We do have strict security measures in place to protect our customers; however, we do appreciate the upset this has caused.
A member of our team will reach out to you directly to look into this and offer support.
Kind regards,
Lauren
Checkmyfile
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