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Checkatrade.com Reviews 

82,341
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 14,958 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, highlighting the professionalism, efficiency, and high quality of work from the staff. Many people appreciate the clear communication, prompt responses, and the staff's helpful and knowledgeable advice, often going above and beyond expectations. Reviewers also frequently mention the reasonable and competitive pricing, making the overall experience excellent value. However, some customers expressed dissatisfaction with the website, citing issues with unresponsiveness from listed tradespeople and difficulties in getting quotes. There were also concerns about unexpected charges and a lack of visibility for businesses on the platform, leading to a perception of poor service.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Price

Customers had positive experiences with price, often describing it as competitive, reasonable, and affordable... See more

Website

Consumers find the website to be ambiguous, with some reviewers having positive experiences, praising its... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Damian on Checkatrade & read the reviews. Right from the start he was great, knowledgeable and helpful with advise. Having the skill to complete the job electrics, plumbing, lvt flooring & fitti... See more

Company replied

Rated 5 out of 5 stars

Had all doors and windows done. Quality is second to none. Got 3 quotes as recommended. I got more window openings, beautiful chrome handles, amazing composite door, knocker, letterbox opening; all fo... See more

Company replied

Rated 5 out of 5 stars

We got in contact with D.J. Webb Electrical Services to have an EV charger fitted, various lights placed in the garden, a few plug outlets in the garage and a socket on the back of the house. Dan was... See more

Rated 5 out of 5 stars

Chris has completed painting/decoration too a very high standard of my Living room, Kitchen, Hall/staircase, Bathroom and Vestibule. He is very polite and communication is ongoing through out the job... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

Find a Checked & Reviewed Tradesperson

Helping you find the right tradesperson for the job.

4.6

Excellent

TrustScore 4.5 out of 5

82K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(82,341)

14,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thoroughly Impressed – Highly Recommend!

We are thoroughly impressed with Dampmaster Guildford. We needed mold remediation, grout, sealing, and extensive redecoration work across both a bathroom and a bedroom. Managing this project remotely, we selected Dieter based on his exceptional responsiveness and strong reviews.
Dieter did a fantastic job, executing all agreed targets flawlessly and truly going the extra mile to ensure both my tenant and I were happy with the final finish. The quality of the workmanship is top-tier.
Dampmaster Guildford is easily first on our recommendation list for all future remediation and decoration work. Thank you, Dieter!

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Weavers were very efficient and felled…

Weavers were very efficient and felled our very overgrown Eucalyptus in under an hour and that included all the clearing up. Communication was good throughout.

3 July 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We truly appreciate your positive feedback and are delighted to hear about the efficient service and good communication throughout the process.

Checkatrade Team

Rated 5 out of 5 stars

Painting lounge kitchen and downstairs loo

What can I say .Nathan is a delight to have in your home .Very pleasant,respectful and caring about the work he is doing .His work is of a high standard and the finish is exceptional. We are more than pleased with the result.We have him returning to do our hall stairs and landing .Would definitely recommend

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Had a great experience working with Scott for our bathroom - the work is really well done and was completed on time. We were really happy that he was able to work within our budget, and it looks great. He was a pleasure to work with, and we would definitely recommend.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Doors and staircase

What a fantastic job Ryan did. He is professional and meticulous. A great communicator , kept us informed and completely reliable. I wouldn’t hesitate to recommend him. An absolute 10/10 from us. Thank you”

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Very accommodating, not a rip off like some. Workmanship and knowledgeable outstanding. Replaced my Thermostatic shower, bath taps, mastic on a shower cubicle. Gave advise on a few other issues, will have him for any future works. Hi”

3 July 2026
Unprompted review
Rated 5 out of 5 stars

PVC door would not open

PVC door would not open. Posted add on Checkatrade. Bespoke responded, they said that they would be there in 15 minutes and they were.
The two men who came were very helpful and polite. Got the door open in seconds, they cleaned everything around the door and made sure that everything was clean and working perfectly, before leaving.
I would highly recommend them to anyone who has an issue with old windows and doors and even if they were having new ones fitted.
The price was reasonable and would definitely use them again when needed
Thank you Bespoke

3 July 2026
Unprompted review
Rated 5 out of 5 stars

New Garage Doors

Replacement garage doors required following impact damage. Speedy site visit by Gary who discussed our requirements and gave very helpful advice. A most competitive estimate followed by email. Subsequent dealings with Yvonne in the office were handled promptly and in a courteous manner. Fitting went ahead within the estimated timespan and completed to a high standard. Site left clean and tidy.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

It was a very extensive job, an insurance claim, which Simmonds services handled very competently. The claim included plastering, wiring, plumbing, installation of a boiler, tiling, dealing with dry and wet rot, and installing a new kitchen and bathroom. The standard of work was excellent.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

The tradesman BD Healthsolutions was a rogue trader

Do not use BD Healthsolutions painter and decorator. The tradesman was not a professional. He arrived without the appropriate ladders and broke health and safety laws by taking out an attic window to paint the A frame above it. He also did not follow the written job description and painted lead paneling at the side. He was not interested in his mistake as he had been paid cash in full and instead accused me of committing an offence against him by complaining to him and tried to frighten me by saying he had the rights to take legal action against me! Would never use checkatrade again. After talking to proper local professionals who advertise in local magazines, apparently checkatrade are full of rogue traders. Also checkatrade did not print my negative review and do not seem interested in my complaint that i have submitted. Do not use checkatrade, it is always worth getting local tradesmen by word of mouth. As regards to the reply from checkatrade regarding this review, I do not see any reason why my negative review was withheld as i was more than polite in just highlighting my concerns with this rogue trader. The concerns were of a health and safety aspect mostly, just outlining that the tradesman BD Healthsolutions asked me the client if i had a ladder to reach the attic. When i said no i didnt, he then said he had one and was used to walking on roofs. When he arrived he did not even get his ladder out, but just wanted to remove the attic window. He could not do the whole area i wanted doing as he obviously was not used to walking on roofs and did not have the proper safety equipment. This is a factual account and there was no reason to not publish it unless they just want to blank this out. This tells you what kind of site checkatrade are....and what kind of person this tradesman is, he didnt even know you are not supposed to paint lead. I should have listened to the alarm bells, so i take responsibility for not heedig them, but i dont want others to come across this sort of thing...at least trustpilot allow honest reviews.

24 June 2026
Checkatrade.com logo

Reply from Checkatrade.com

We're sorry to hear about your experience and understand how upsetting this must have been.

We're disappointed to hear about the concerns you've raised regarding the work carried out and the subsequent communication with the tradesperson. We'd also like to reassure you that reviews aren't withheld simply because they're negative. All reviews are assessed against our review guidelines and verification processes before being published.

If you believe your complaint or review hasn't been handled correctly, please get in touch with us through our website so the team can review your case and the status of your review.

Checkatrade Team

Rated 5 out of 5 stars

Happy customer, professional, great work

From start to finish these guys listened to what I wanted and worked professionally and to my expectations, I am very happy with the work they carried out and will 100% have them back when I want any other work doing. They are fab at their job and I’m glad I chose them to do my house. Good communication throughout, attention to detail-spot on. I definitely recommend these guys, you will not be disappointed with the quality of the results. Thanks again

3 July 2026
Unprompted review

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