I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo. We have a return tickets fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Cheapoair for years and am largely content with their service and pricing. It seems they have made a change this year for round-trip tickets - proposing outbound flights to choos... See more
Company replied
During years I have bought tickets with CheapOair, Thank you for helping me in that front. Nevertheless, this time I found some of my flying segments with the airlines web sites. You are still ok... See more
Company replied
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
Company replied
Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35K reviews
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They charge different service fees…
They charge different service fees depends on your method of booking. When you book with agent on phone they charge you 6 time more then if you book yourself online. And not even tell you about it, After numbers of calls I got back (finally) just 60% of overcharged service fee and still I paid $80 more then if I book it online. And you can not get rid of them even after. Calls and e mails with tons of silly offers.... Never again
1 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. For an explanation or review of billing charges, you are welcome to call our billing team at 1-212-478-0335 or email billing@billing@cheapoair.com. They will be happy to help.
Reply from CheapOair.com
We truly appreciate you taking the time to share your positive experience. We are delighted to know that you were satisfied with our services.
I've been a customer for over a decade
I've been a customer for over a decade, but this time around they really messed up. Will never trust this cheapoair again.
25 June 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
Excellent service from start to finish
Excellent service from start to finish! The booking process was smooth, communication was clear, and everything was handled professionally. I received my ticket without any issues, and the whole experience was easy and stress-free. I highly recommend this company and will definitely use their service again. Thank you!
15 July 2026
Reply from CheapOair.com
We are so pleased to hear that you had such a positive experience with us, from the smooth booking process to receiving your ticket without any issues. It's wonderful to know that you found the entire experience easy and stress-free. Thank you for your kind words and recommendation!
Your efficiency,honesty and reliable
15 July 2026
Reply from CheapOair.com
We appreciate your wonderful feedback! We are so pleased to hear that you found our service efficient, honest, and reliable.
Agents are very rude and hostile
Agents are very rude and hostile they don’t want to explain anything to you. The agents were upset because I had questions about charges and changes that were being made to my account that I didn’t understand and charges that I didn’t understand such as post booking charges, etc. The customer service is horrible. They don’t want to hear a repeated question. They stay silent then ask so what would you like me to do.
15 July 2026
Reply from CheapOair.com
Thank you for your feedback and we regret that our agents were not helpful and for the frustration this caused. If you still need assistance with billing inquires, please call our billing team at 212-478-0335 or email them at billing@cheapoair.com. They will be happy to help.
Reply from CheapOair.com
Thank you for your positive feedback. We appreciate it!
Thankyou ..Great assistance every time…
Thankyou ..Great assistance every time in booking flights .
14 July 2026
Reply from CheapOair.com
We're so glad to hear that you consistently receive great assistance when booking your flights. Thank you for your wonderful feedback!
Thank you so much for your kindness
14 July 2026
Reply from CheapOair.com
We are so glad to hear that you had a positive experience. Your kind words mean a lot to us, and we truly appreciate your feedback.
Excellent service and very professional…
Excellent service and very professional response
14 July 2026
Reply from CheapOair.com
Thank you for your wonderful feedback. We are so pleased to hear that you had an excellent experience with our service and found our response professional.
I have been a customer of yours for…
I have been a customer of yours for several years, very easy to get information or get situations resolved
14 July 2026
Reply from CheapOair.com
We're so glad to hear that you've had such a positive experience with us over the years! It's wonderful to know that you find it easy to get information and resolve situations. Thank you for your kind words!
Fast and easy
14 July 2026
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Never use Cheap0 air if you want to get…
Never use Cheap0 air if you want to get there at a set time. They have changed my flight arrival time 3 times now I do t arrive with my group I am meeting and will have to find a separate ride so not to make every one wait 4 hours for me. This is the second time I have used them and the second time they have changed my flight later. And if I want to pay more money to cancel or change my flight great. Which defeats the purpose of booking in advance for a less expensive flight. Cheap o air you suck. Cheap 0 air says it's not their fault it's the airlines blue sky but it is amazing I book through others and this doesn't happen.
13 July 2026
Reply from CheapOair.com
Thank your for sharing your feedback. The airlines often make changes to their flight schedules for various reasons. As we agency, we do not have a voice or
any control over airline operations. We understand that this can be both frustrating and very annoying. We regret any inconvenience.
BELLI is very helpfull and…
BELLI is very helpfull and veryexperinced whatshe is doing and need promotion and paycheck thanks
14 July 2026
Reply from CheapOair.com
We truly appreciate you taking the time to share your positive experience. We are delighted to hear that our team member was so helpful and experienced. Your feedback is greatly valued!
Reply from CheapOair.com
We're so glad to hear that your experience with us was positive. We truly appreciate your kind words and feedback!
Reply from CheapOair.com
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive, and we want to make things right. Please reach out to us at feedback@cheapoair.com with your booking number and contact details so we can look into this and assist you further. We’re here to help and look forward to resolving this for you.
Reply from CheapOair.com
We are so pleased to hear that you found our service to be fast, clear, and very affordable. Thank you for your wonderful feedback.
Customer service
I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo.
We have a return tickets from Yeg to Bom with Qatar Airways. And our return flights from Doha to Lax got cancelled. Was calling so many times and spoke with so many agents but, non of them was as enthusiastic as Mr. Consuelo who is trying to resolve our problem.
Return flight is not guaranteed yet, but the way he tried his best(insisted his supervisor to call Qatar’s Trades Support Line and explained our situation) to convince airlines to give us confirmed returns flight as early as possible.
Agent like Mr. Consuelo makes clients to believe they won’t give up easily. We appreciate his kindness.
10 July 2026
Unprompted review
Reply from CheapOair.com
We truly appreciate you sharing your positive experience with us, especially regarding the exceptional assistance you received from one of our agents in the Rescheduling Department. We are very glad to hear that even with the challenge of a cancelled flight, our team member demonstrated such dedication and went above and beyond to help resolve your situation with the airline. It is always our goal to ensure our clients feel supported and that we are doing everything we can to assist them, particularly during unexpected travel disruptions. We value your long-standing loyalty over the past decade and are committed to continuing to provide you with excellent service.
The biggest mistake I’ve made in a long…
The biggest mistake I’ve made in a long time when purchasing flights is to use this company. Please, please avoid it. I’ve been subjected to nonstop harassment through emails and calls. There have been numerous issues, including flight changes to extremely inconvenient connections and the cancellation of my return flight. My Cohen bouquet is very scary to me, so I strongly advise against using it.
11 July 2026
Unprompted review
Reply from CheapOair.com
Thank your for sharing your feedback. The airlines often make changes to their flight schedules for various reasons. As we agency, we do not have a voice or any control over airline operations. We understand that this can be both frustrating and very annoying. We regret any inconvenience.
Reply from CheapOair.com
We're so glad you love it! We appreciate your kind words and will certainly keep up the excellent work.
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