No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this r... See more
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See what reviewers are saying
Micheal Williams helped us to book a trip for our wives, trying to do everything in secrete was made easy by Micheal. Even after Micheal asked us if everything was correct including spelling on our co... See more
Company replied
I want to thank you for doing such an excellent job booking my flight during the holidays. You went the extra mile to get me an earlier flight due to my friend being ill. I truly appreciate that. Jack... See more
Company replied
Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a... See more
Company replied
Company details
Information provided by various external sources
We are a leading travel company that gives you the best deals on flights, hotels, cars and packages. Your much awaited trip is just a call away!
Contact info
United States
- www.cheapbestfares.com
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good help and everything else
17 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Frank was very helpful and communicated…
Frank was very helpful and communicated well by keeping me up to date on when my tickets would be emailed. Not sure that I would use this site again. I booked 3 flights based on price shown. I received a phone call that requested I call. One flight went through. The other two flights suddenly weren’t what was shown. One flight went up $176 and the other went up $180. I have never had to wait 4 days to receive confirmation that my flight was “approved”. I did save money on flights compared to what is listed on Delta’s site. But, I feel that this site posts prices that are not accurate. If I had taken the time to read a long list of similar experiences on BBB, I probably would have gone elsewhere.
16 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Misleading Pricing and Bad Customer Service
There needs to be a lot more price transparency on the site. Alluding to cheaper fares when you’re going to turn around and charge the same amount as booking through the airline is misleading. When I asked if this could be remedied at all, I was told this is just how it is and to avoid merchant fee. Frank blew up my phone and e-mail multiple times a day as my bank had an issuing thinking this was a fraudulent charge- I was beginning to think that to. Seems like my tickets are in order now but I still feel scammed and will not be recommending this service to anyone. I will go out of my way to tell my friends and family to avoid Cheap Best Fares at all costs.
14 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheapbestfares
Thank you for sharing your valuable feedback with us.We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number to reach you in order to resolve the issue.
Regards
Cheapbestfares
Jose absolutely the best travel agent
Jose, was very professional and got us the best price on air fares. Everything was booked and great flights, Jose did an absolute perfect job!!! He should get 10 stars!!
13 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Danny helped me out a lot
Danny helped me out a lot!
Wonderful experience with Cheapbestfares
Recommend
13 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
I got exactly what I was looking for to…
I got exactly what I was looking for to book my flight. Thanks to my customer service travel expert, he was able to find me a good deal on airline airfare. He was also very polite the whole time during our phone conversation to book my flight and I’m very happy and very pleased with the itinerary and flight details I received for my trip. My questions about the flight he booked for me were also answered clearly. I gave this review a 5 star rating because the customer service agent who helped me book a flight exceeded my expectations.
9 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Travel Experience with Discount Agency
This is the first time that I've used a discount travel service. I was disappointed that we did not get the initial fare that was advertised; however, Kendall Holand was very helpful in trying to get us the best fare possible. He diligently and consistently insured in every possible that our flight plans were arranged successfully. Thanks, Kendall! I will call you for our future travel needs.
5 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Rey good experience
Raymon was take care of my flight excellent I wood recommend to any one I really satisfied
2 May 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Great experience overall
Great experience overall. My representative Danny was very knowledgeable and answered all of my questions before I booked my ticket. His communication was excellent and he kept me in the loop the whole time. Saved me $800 on my flight! I will definitely be using this service again.
28 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Do not use this site
Do not use this site. Booked my flights, got a call 30 minutes later saying I must upgrade because my return flight was full and it would cost 350.00 more than original flight that was booked. I looked online and there were plenty of seats for my original time. This is the old bait and switch! They get you there but costs more than double to get you home.
I am trying to report them now.
Is this even a legit company?
25 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheapbestfares
Thank you for sharing your valuable feedback with us.We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number to reach you in order to resolve the issue.
Regards
Cheapbestfares
Good work neil
Neil is really good helper and he is very good person and helps a lot and he is also good at heart, he respects a lot and he really deserves 5 star rating…
25 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
I was skeptical about this at first…
I was skeptical about this at first because it took a minute to receive the tickets. Edwin was patience with me and kept me updated on everything. I recommend booking with him again.
25 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Kept me informed!
I was informed at every step. AND I wasn’t able to find the right price and Yancy called back to let me know the price dropped :)
23 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Ted is a great agent he help right the…
Ted is a great agent he help right the way and very kind.
I recommend this agency
23 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Excellent custom service for flight…
Excellent custom service for flight change notification. Full disclosure of financial impact & options. Transaction processed while still on the phone. No holding. Left a detailed voicemail to me explaining what was happening. No holding when I called back.
23 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Raymon was very helpful and courteous
23 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Frank Smith
I write to express my gratitude to Frank Smith for all the help and assistance he gave me in booking my recent flight to San Francisco. Frank was courteous, patient and very professional is manner. He was also prompt in responding to emails. Working with Frank made booking this flight a very easy experience. Please pass on my best wishes to him.
22 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Raymon
Raymon - Thank you for your help. I appreciate you getting back to me and confirming. Raymon was so very efficient. Joanne Klepcyk
21 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
Kendall was very professional
Kendall was very professional. He did an awesome job. 2 thumbs up.
21 April 2022
Unprompted review
Reply from Cheapbestfares
Dear Customer,
Greetings from Cheap Best Fares
Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.
Please feel free to contact us in future for any assistance.
Regards,
Cheap Best Fares
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