Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... See more
Company replied
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Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... See more
Company replied
Found them by luck searching for ways to get more attention to my newest release and in first glance it looked too good to be true. After getting the discounted package the promotion started in 24 hou... See more
Company replied
Got great results from an algorithmic playlist I did with Chartlex. Only thing that was subpar was I wrote to their "ask any questions email" asking about the process and considerations or specificati... See more
Company replied
Avoid this service. They make an artificial streams despite the promises of real streams. After they work my distributor has removed my track from all platforms because Spotify has reported my track.... See more
Boost Your Music with Chartlex: The Ultimate Spotify Services Unlock the power of Spotify's algorithm and reach listeners around the globe. Get the attention your music deserves!
United Kingdom
Replied to 20% of negative reviews
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Avoid this service at all costs. This is a scam. They offered me a very low price because of Black Friday, I paid, and of course, everyone disappeared. Only after persistently contacting them and even reaching out to their Telegram did someone finally respond—a particularly rude person who said the service would start in three days. Naturally, nothing happened. When I asked how things work and how the service is provided, he responded by saying that since I’m paying so little, he doesn’t really owe me any explanations and would rather just refund my money than deal with my questions. I explained that my goal was to test the service, but he rudely dismissed me. In short, after nearly two years of them chasing me to sign up, I got treatment that feels like pure fraud. Stay away from them. Don’t be tempted by false promises."

Reply from Chartlex
AVOID! This is a SCAM
They use bots and fake that they have put you into the Spotify editorial playlist that you choose. Your track will come up on your artists app as having been played on this app but it is a fake playlist they have likely created/cloned to fool you. Play counts will spike and then disappear, when I complained they took their time getting back to me then they said that they having “problems” with their editorial package and offered the algorithmic package. Asked for a refund and didny hear from them again despite repeated contact. AVOID! This is a SCAM

Reply from Chartlex
Streams aren't real! At least Spotify doesn't think so, the kicked my release off because of they called the streams "artificial".
Took a little longer to get started this time but ultimately got done
I received what I ordered !! I was a little suspicious in the beginning but the number of monthly listeners jumped in a few weeks!!
The service performed better than I expected and delivered what was promised in the package. Imagine that these days! Previously when an issue arouse, a prompt reply was given to my inquiry and the problem remedied to my benefit. As an indie singer-song writer it is gratifying to see my music being enjoyed worldwide and the continuing growth of my catalog.
I ordered 10 000 Spotify Algorithmic Streams. I only got 2500. I contacted Chartlex, but didn't get an answer!
Wait two weeks and still the campaign hasn't started.

Reply from Chartlex
They do exactly what they say they will do. I assume most of the spins are from Europe as this service seems to be based in Riga.
They have elevated 4 of my songs now beyond what they offer to do.
Quite amazing.

Reply from Chartlex
I like that an actual human responds to the emails!

Reply from Chartlex
Promised many streams etc , but have yet to see any real movement since campaign

Reply from Chartlex
I reveived the number of streams I expected from Chartlex overall, but the specific song I wanted to promote did not receive streams until a full 2 weeks after purchasing the Spotify Algorhythmic package, which was disappointing. I will likely use Chartlex again, but will make sure to contact them after the package to verify when the promotion service will be active.

Reply from Chartlex
DO NOT USE… SCAM. I bought the algorithmic package for $120. When I reached out wondering why the campaign didn’t start they completely stopped responding. Campaign never started this is a complete scam do not fall for it, reporting this website. It says the campaign starts after 48-72 hours, it has been over two weeks have not heard from them whatsoever and did not get a single stream.

Reply from Chartlex
Chartlex delivered on promises!
Good communication.
Well done 👍

Reply from Chartlex
Spotify removed my song from the platform after purchasing Chartlex’s “10,000 Algorithmic streams” package. The stated reason was that the majority of streams were from bots. I’m not sure how they used bots when all of my streams were from Spotify algorithmic playlists (radio, discover weekly, release radar), but just know that with Spotify cracking down on all promotional services, you’re songs won’t be safe if you use this service.

Reply from Chartlex
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